Immediately responsive to my request for a quote via Yelp! The propietor, Shay, offered her phone…read morenumber so that I communicate on the morning I planned to drop off my dress and a pair of pants. She wanted to make sure her seamstress was there & available to measure me. I needed alterations for my sister's upcoming wedding and had about 1-1.5 weeks of turnaround time. Shay assured me that alterations were definitely possible and they delivered on their promise! The pants just needed a simple hem and new waist button, but the dress was a double-layered fabric that I needed to take up a few inches. I think I paid about $70-90? for both, which was a looooot more affordable than other quotes I got from other tailors in the area. They have a small fitting area that's curtained off, so you can try on your alterations to make sure they fit well. I was very happy to see myself in the dress for the first time. Parking is usually available in the lot that the store is at, but there's a couple bumps and potholes to watch out for -- that's not Broadmoor Cleaners' responsibility, but naming it for folks who might have accessibility challenges. The best part is that they're open later into the evening, so you don't have to rush on the way back home from the city for pickup/dropoff. 10/10 experience, and will definitely be back for future alterations!!

Generally, they do ok work in a timely fashion on low-stakes items. I was a bit shocked when a…read morefamily member took a very sentimental suit here. I would've warned them based on my previous experience (see previous review). I was curious, so I went with them to pick up the suit, and it was completely ruined. Shay blamed the maker of the suit for the material rather than their shoddy work dry cleaning the suit. I was appalled because the quality of this brand of suit was why it was purchased! It was meant to last and was meant to be cleaned using dry cleaning methods. It was a recent purchase worn at their wedding and the first time it would be dry cleaned. The awful dry cleaning splotch wasn't just a small ruined spot, but all over, so this suit is no longer wearable. The owner of the suit was so heartbroken because of the sentimental value of it plus it was tailored previously. Shay refused to take accountability, and because my family member already paid, she refused to refund or apologize or anything! She kept blaming the suit maker and material used. Yes, the suit was ruined, but Shay's demeanor made an awful situation feel more terrible than it had to. She looked kind of scared and seemed only concerned for herself and her business and didn't show an ounce of care about her customers. She stayed respectful but very distant and didn't make an effort to right a situation where her business wronged the customer. In fact, they kept the payment for this awful work. And dry cleaning a suit is not cheap! I was right in my previous review. Hence, lowering to a 1 star, and I hope you take heed and won't have to go through what we did! We both had sentimental items dry cleaned here and we both ended up with ruined items. Not worth it, and I'd think twice before coming here.

It was my first time going here and it was very crowded and a small space. There's only 4 plastic…read morechairs to sit on and the workers were washing and folding tons of hotel white bed sheets while it was super busy. So the washers, dryers and the carts were very limited. Some customers were keeping the carts and put their stuff on it and some were keeping it by their cars. People are just plain rude! I'll go back to Sam's and they use cards and no more coins so it's much easier to do laundry.

Very clean and attendant on duty to assist as needed. There is a sink to wash hands after handling…read moredirty clothes and detergent, etc. Machines only accept coins so must bring cash which they will make change for you. I've found most laundromats in SF have atrocious parking, however, parking is easy and convenient at this location (if not too busy). Plus is, it's located near lots of restaurants and stores.

They are a fabulous service. I live on the 2nd floor and they deliver and pickup right to my…read moreapartment. The clothes and sheets are folded perfectly. Quality is excellent. The guys who deliver are lovely and polite. And their rates are reasonable and I like supporting a local business.

If you come the wrong time on the weekends it could be overly crowded…read more They recently put up a large rainbow flag, kind of break the neighborhood laidback vibe for me. I want a chill place with no political stuff. thanks for trying to solve the machine issue though, it's number 02.

E-Laundry USA is the Best! I'm always on the go and have not time to do the simplest of things…read morebecause my work is so demanding. E-Laundry USA has given me and my Family much needed "me" time. Their pick up and delivery to my laundry returned back crisp and clean smelling awesome makes my day complete. They are friendly and truly recommend them. Jerry

My experience with e-Laundry USA has been extremely positive…read more The team always responds to me same-day (and they text!!!). This incredible responsiveness and service is what's led me to write this review. Felipe and his team always find a way to help me. I feel lucky to have found their business. I don't just contact them about my orders, I often ask questions about their different services and how I can best maintain my nicer clothes. They always provide incredible consultation. It's clear they're experts. I drop off my clothes to one of their drop-box locker locations after my morning gym routine. They clean everything per my instructions very quickly and they leave my clean clothes in the same locker. My goal is to save time by making my laundry routine a 5 minute detour on the way to work, instead of a 3 hour time suck on a Saturday. So far it's gone even better than I had hoped. I highly recommend e-Laundry USA to any professionals looking to save time and feel great in their clothes.

This is my favorite laundry spot. Good vibe good people and…read morealways clean. Sharon is hardworking helpful and very friendly and attentive. She also keep the place spotless!! Music is a good company also and provides a great soundtrack while doing the laundry. I am dancing while I'm typing this! Awesome place!! Lets go and go there already!! Eddie C.

This is a great laundromat for someone that does not want to be alone doing their laundry. It's…read morealways crowded and a great place to bring the whole family. It's hard to get an available cart when transferring your clothes from the washer to the dryer. Reasonable prices and lots of different washer sizes but best to do the laundry fast. Sometimes it's hard to get a washer that you want. Same if you want to sit and wait in the laundromat. At least the staff keep the laundromat clean and it's a great location of lots of places nearby. I love the phone app option because you can check the availability and how long will your washer/dryer finish. Also adding money and option of card or cash. I only went to this place like 15 times and stopped going there because I moved.

The sweet employee that was there on March 5 helped me so much... from explaining the various…read moremachine options to walking me through getting a money card. Such a welcoming feel! Very clean facility, great location, would highly recommend.

Great laundrymat that's open later, very clean and a lot of machines and dryers. It is no cash so…read moreyou need to purchase their $2 card and add money. Made it kind of difficult to buy an extra laundry bag cuz we forgot one but luckily I had a few quarters in my bag. I will be back again if I ever need to wash late.

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

Selina is the best! I texted her asking to come in for dress alterations for a wedding I was…read moreattending two days later. I went in the morning before the wedding and was able to pick up the following day! The dress I brought in was pretty thick and not the easiest material to work with, but the alterations were done beautifully and the dress fit so well! Pricing is also very fair. Could not recommend Selina more and will definitely be back!!

best place to do laundry. Lots of parking, everyone in there is nice and respectful. free wifi!read more

BEWARE! It was 10 minutes before closing time, I was taking my clothes out of the dryer and the man…read moremopping the floors had the audacity to turn the lights off on me and another costumer as we were folding our clothes. Very rude! He saw us walking out didn't say a word to us. You close at 9pm! Not 8:50! Never again. Avoid this place. Many machines out of service.

Super cute, clean laundromat. Credit card capable machines or you can pay via a QR code. Attendant…read morewas really friendly and knowledgeable about laundry tricks. Bathroom was cute and clean. Almost felt like you were in someone's home. Would come back to do my laundry here again in the future.

TEMPORARILY CLOSED for self service while they add machines. It says one to two weeks on the sign…read morebut someone wrote a review 25 days ago saying it had closed for 1-2 weeks so I assumed it had reopened. I assumed incorrectly. Definitely check before going (open for wash and fold).

I love going to this laundromat because it's always clean and has a nice environment. The only…read moredownside is that it gets very busy during peak hours, especially with the larger machines. There are usually long lines for the 4-load and 6-load washers. They have about two dozen small-load machines, which seem to be used less often because of the cost. I think it would be a great idea to replace some of those with more larger-capacity machines since those are clearly the most popular. Overall, it's a great laundromat just try to avoid peak hours if you need the bigger machines.

NO Water and my soap is still there even the wash is done. The worst thing is, NO attendant to…read moreassist or to complain to. The number is not a working number. I scan the QR is code is not working. Not coming back here anymore.