The first review I gave was totally incorrect. I thought he had worked on the car when he actually…read moredid nothing. Found out by a reputable auto establishment. That he didn't replace the heater core at all. Kept the car 6 or 7 hours The heat cane on for a few minutesmcAnother words just took the money and did nothing.

Requested Service, paid the service fee and technician kept saying on his way but never showed up…read more My driver wasted the whole day waiting. Calls go to voicemail and no one at the office showed up. Will be getting my credit card company involved to get my money back as this is FRAUD!

I took my car to this shop and while the original issue was eventually fixed after about three…read moreweeks, my car came back with a problem it did not have before I brought it in. I immediately informed the shop and was told to bring it back. When I asked how long the repair would take, I was assured that I would hear back the same day or by the next day. Unfortunately, a full week went by with no updates until I reached out myself. The new issue was with my Bluetooth system, which is essential since our state requires hands-free driving. I had to bring my car back multiple times, but even after two or three attempts, the Bluetooth still does not work properly. To make matters worse, the shop has now stopped responding to me altogether. This experience has been extremely frustrating. Not only did my car come back with a new problem, but I am now forced to pay another mechanic to fix what they broke. Poor communication, lack of accountability, and failure to resolve the issue make it very difficult for me to recommend this shop.

If I could put in 0 stars, I would. I highly recommend that you don't use this place. I brought my…read morecar in for a small problem, and this is what I encountered here. Keep in mind that I still must find a place to get my problem fixed. They didn't fix it, plus they caused two new problems with my vehicle. I have not had it fixed yet because I feel that I should not have to pay for new problems that were not there before I brought the car there. Also, now it's hard to trust anyone after my experience there. When it was time to leave and Payton gave me my keys, he only mentioned things I told him from the beginning. I had told him that my car had a "service engine soon" light on, but it goes off as soon as I put my gas cap on correctly. But he did not tell me that I would see another light on the dashboard, a car with a wiggly line. That was not there when I brought the car in. Nor did he tell me that the steering wheel would have to face the left window in order to drive straight down the street. I quickly discovered that when I drove out of the shop. As soon as I got on the street I said, "what in the world is wrong with my car?" First, my steering wheel was facing the left window to drive straight. And next I said "what is this car with the wiggly line on the dashboard? Well, with that I turned right around in the street and went back and asked for Payton. I said I didn't have this problem with my car when I came in. He said let me see what I can do. He went and got Cameron. I told Cameron I didn't have these problems before I came here with the car. As for the car with the wiggly line, he said. "We put that on, or we connected it on because it's supposed to be on when your service engine light is on? Well, that's not true. Next, he said that as to the steering wheel facing your left window while driving straight, that's an alignment problem. Do you want us to fix it? I said that I didn't have this problem before I came here. I called my brother and put him on the speakerphone. My brother told him my sister didn't have an alignment problem before she came there. Cameron said that she wanted to be towed, so it must be the tow truck's problem. They must have done it. Well, Consumers unless you want other problems with your car that you didn't have before you went there, plus problems he didn't fix. I highly recommend that you don't go there. They put you in danger plus others near you on the road. I feel that he should have his license and permit revoked and taken away because a company shouldn't be putting people's lives in danger by not fixing their cars and causing other damage that's making them go somewhere else to fix it afterwards

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

Honest Folks! I planned a trip to the mountains. I wanted to upgrade the disc brakes on my van to…read morea higher quality grade pads and rotors. A couple of hours later, I got a call from the shop saying my current brakes were still in great condition and just wanted to confirm if I still wanted to upgrade to the higher quality brakes. I really appreciated the shop calling me. I'm now getting the front steering system checked and replaced if needed. I trust Moseley's knowing they will do the work honestly and correctly, especially when it comes to the safety of myself and my passengers.

No stars Beyond disappointment and disturb. I should of read the reviews before going. But I pick…read morethis place due to using them in the past. But like any relationship the past means nothing. I really trusted them. I called up there and asked them could how much was a diagnostic machine to tell me why my vehicle shakes when I go over 60 miles. I was quoted 45 for the diagnostic and 130 for an alignment. Around 145 with taxes. That's if that's what caused it. We'll my car had been up there since 830am. I was informed they would call me once they figured out what was wrong with it. I didn't want to leave her but they couldn't give me an exact time frame of when it would ready. I had my dad call up there around 1030ish for them to tell him they were testing it now. So I waited and nothing. I called again the guy informed me it was on the rack I needed an alignment and suggestion of new back tires. ( I told them during the check in I had just replaced these tires brand new tires two in Feb 22 2025 and the other March 6 2025.) I informed no on the tires yes for the alignment. I called back to see new estimates time on when it would be finished for them to tell me it was on the rack it would be going on the rack now I guess for real this time but still no ETA at this point. Well around 240 I get a call it's ready for me to pick it up. I get to it the place and supposedly all mechanics are gone for the day. I ask the guy that put my information in he must of didn't deliver the message that I just purchased those tires and he tells me he did ( i see it on the paper) he's not sure why they would call and tell me that. That unfortunately they just do what they want. We'll I get in the car not only is she shaking still but now she's making a humming sound. I call them back for them to tell me that's why he suggested the tires. I hang up and start crying security I'm so tired of MEN mechanics taking advantage of us Women. Like I get everyone is out for a buck now but what happened to honest workers there is no reason to scam everyone you see as a target or quick buck. Now I have to write along disappointing review like everyone else and pray that others see this before they take their vehicle here. YOU HAVE BEEM WARNED DO NOT TAKE YOUR VEHICLES HERE!!! Even if they are the last shop on earth just start walking. Now I will add the front counter bald man was very sweet and professionally. He can't help what others do.

Hubby and I recently moved to Florida and on one of our trips moving over, we had a sorta kinda…read moreterrible accident pulling a uhaul and almost lost all our belongings.. Anyway, by the grace of God we found Scott's garage a mile away and he was able to weld our trailer hitch so we could get our belongings and our very scared three legged cat, "Skipper" home safely. "I can never thank you enough for what you did for us. But I will tell you that I haven't stopped laughing at the story Hubby told me of the conversation you two had about the trailer hitch and what happened to it, and who initially welded it, really messed it up! LOL Your welding instructions made a everlasting impression on my husband. Much respect my friend. God bless you." Highly highly recommend.

I may be biased, but my dad's shop is one of the best in the Shreveport/Bossier area. I am so proud…read moreto have this business in my family. My dad puts his heart into his work. If you're looking for a garage to do your business, you won't be disappointed. Thanks for supporting my dad's small business!

Tried to call them their phones out of order don't know if they're still in business? Can't find a…read moreanswer, to why the phone as been disconnected hope you have a better experience this is just mine..

I thought my car needed alignment because of shaking when I applied brakes so requested…read morerealignment. Marty tested and informed me it was not out of alignment but did need brake shoes and rotors replaced. The work was done the same day though I expected delays getting parts. I was grateful unnecessary repairs weren't made, work was done quickly and at a great price. I highly recommend this auto repair business because only necessary repairs were made and prices are so reasonable! He could have done alignment too, charged me more, and I'd never have known the difference. Honesty is beautiful! Use this repair shop!!!

From the owner: At Patriot Auto Repair, we believe in Service with Honor & Integrity - values that extend to…read moreeverything we do. Whether it's a simple oil change, a major repair, or a custom fix for your ride, we're here to provide top-notch, reliable service you can trust.