My husband's Infiniti broke down one evening, so he called Integrity Imports to have it looked at…read more We had it towed there, thinking it was the transmission, which they don't work on, but when they called back he was told it was a dead battery. They completely checked over his vehicle, put in a new battery, and it runs good as new. Honesty was a huge factor in this review.

On December 27th while returning home to Dallas, I experienced an automotive issue (problem…read moreoccurred once before previously in November). Integrity Imports was the closest repair shop. The entire process and experience was a breeze! Courteous, professional, and knowledgeable! I explained what the previous problem was and they went right to it and had it repaired in seconds and the cost was very reasonable! I highly recommend if you reside in the Bossier City-Shreveport area that you consider Integrity for your automotive needs. If you are traveling and find yourself in need of automotive repairs, near Integrity, you are definitely in the right spot! The name alone speaks volumes! I am considering scheduling the repair needed for one of my trips through the area!

These guys are Honest as the day is long. I am visiting my son at BFD for 1 week and his truck had…read moresome serious issues that I needed to get fixed before I left. I brought the truck in when they opened at 0800 on a Friday and received a response and a quote within 2 hrs. 5 pretty major things wrong on the front end plus a front windshield was repaired or replaced by noon on Saturday. To top it off they found a recall and ordered parts from Toyota. These guys are very professional with great response time and service is 2nd to none. I recommend them ALL DAY LONG. Awesome

if you want to be SCAMMED please go to this place!!! won't give a title after over 6 months later!!…read morepd cash and now he won't send title!!! he Blocked me from being able to communicate! SHADY AF!!!!

This is a great local business that I am happy to support. I always get great, prompt, and…read moreaffordable service when I bring my car here. The staff is friendly and the waiting area is gorgeous and comfortable.

Absolutely love this place and the service. They were super sweet, able to hear me out on the…read moreissue, and gave clear communication. 10/10. Fixed me right up and sent me on my way. Will forever come back to them!!!

Stopped in for an impromptu oil change today -- first time at this place. I was impressed at first:…read morethe price was amazing and the front desk staff were super friendly and professional. I even called my sister and fiancé afterward saying how pleased I was, even though they forgot to put the usual reminder sticker for the next oil change. But here's where it went downhill -- and fast. After leaving, I realized a box of food was missing from my car. My sister had her own separate box in there, and it was GONE. Not something you misplace -- someone took it. I called the shop, and all I got was "this has never happened before." Well, it never happened to me before either. Look, it may seem like "just food," but if someone is comfortable stealing something so minor, it raises serious questions about what else they might take. I really wanted to keep this place in rotation because of the great value and service -- but this experience left a bad taste in my mouth, no pun intended.

This was formerly a GATEWAY TIRE location that I used a few times for repairs and new tires. I…read morealways got great service and I think a good price. I believe they now have a whole new crew since they changed owners. I know I've never dealt with the front guy before. I went in today to get an oil change on a Mercedes Benz GLE350. I didn't want to take it to the 5 minute places because sometimes they check everything and sometimes they don't and the Mercedes dealership in Shreveport is out of their minds for what they have listed on their website for an oil change. The guy was friendly enough but not overly so. As with many businesses today they are dealing with the problem of under staffing. I didn't keep track of how long it took for the service but it didn't seem terribly long, especially seeing as how they had to go to a parts store to get the oil I needed since they didn't stock it. Unfortunately I did not ask them to check the air filter when we started this process. I assumed that that was something that would be checked as part of the oil change. It was not. The guy said since they were short handed they tried to get customers in and out as fast as possible. Sure, I want fast as possible but I also want it done correctly. How much longer would it have taken to check the air filter and replace it if necessary? That was the whole point of me coming to your business was because I wanted it done correctly! The charge was far more reasonable than what was listed on the dealerships website but I'll probably just do it myself next time. I wont be returning to this location to have my oil changed and recommend if you do (1) call before you go there to make sure they have the people and time to do it and (2) express in detail what you want done and checked in the write-up process.

Great service! Quick and friendly. I came here because they also offered inspections which was…read moreconvenient and was happy with excellent experience.

Fantastic ! Fast service. Didn't try to oversell .. will definitely be back highly recommendread more

These guys are awesome. Unfortunately, we have has our catalytic converter stolen twice and they…read morehave replace it for us quickly.

Took another vehicle to them. A 2000 Honda Accord I changed the clutch on and messed up something…read moreputting it all back together. It was running BAD!!. Also someone attempted to cut off the catalytic converter while on the side of the road. They found the problem, fixed the problem and the catalytic converter within 24 hours. They did what needed to be done quick and didn't cost an arm and a leg. Definitely THE place to go.

Significantly more pleasant than the Honda in Shreveport. It helps that the salespeople seemed…read morenormal. Our guy showed us, quite patiently, a number of same model comparisons and was straightforward in the walk through of what the different subtypes are and what features they do and don't offer.

Please save your time, emotional sanity, and money - go ANYWHERE else for service!!…read more Travis the service manager and Andrea service tech are rude providing zero explanation of how they came to there finding and customer service is non existent as to the warranty problem I raised. Come to find out from another Honda service department the condenser coil under warranty was never the issue at all. After being lied to by management, laughed at by service technician, and hours of time wasted Honda would do better without this service department In it's entirety. I have loved my Honda and time spent working with other tech services however honda in Bossier needs massive service upgrade b/c I will never be back and will continue urging people to go elsewhere.