Simply put, Mr. Danny Roshong proves there is good left in this world. I just want to thank him for…read morethe quick response and superior service with my daughter's truck. She and her husband are stationed at Ft. Polk, truck had major issues. I called Mr. Roshong and he dang near immediately sent his wrecker over and grabbed it. He took a look, diagnosed the issue, informed us what it would take to fix, and got down to business. Super polite and kind, understanding and gracious. Mr. Roshong, thank you very, very much for making this as painless as possible for these kiddos.

I would give them 6 stars if I could! Kind and honest, great folks to work with. We had an ignition…read moreswitch changed out in our daughters Ford and he did a great job! Quick, efficient and very reasonable prices! We will not hesitate to have them service our vehicles again should the need arise.

The owner seems very personable and genuine! He explains to me exactly what's going on with my…read morevehicle in a way I understand. I have never seen a shop so immaculate. The girls at the front desk are real friendly and quick. They know their business really well. I have been using this shop for about four years now and I do recommend them.

Title: Fast, Honest, and Professional Service!…read more I recently had an issue with my 2017 Jeep Renegade -- it was cranking but wouldn't start. After struggling to figure out the problem myself, I decided to take it to Randolph's Auto Repair rather than wasting money buying parts and hoping for a fix. I had an appointment scheduled for today, and they managed to diagnose and solve the issue within an hour. I was only charged for the labor and the oil change I had requested. What really stood out to me was how polite and courteous the staff was. From Mya, who took my information and scheduled my appointment, to the technician who worked on my car -- everyone was professional and kind. I've heard a lot of good things about Randolph's, and now I know firsthand that they live up to their reputation. They're an honest business with great staff, and they even have a nice waiting area! I highly recommend them if you're looking for fast, reliable service. Thanks again to the team at Randolph's Auto Repair for making the experience stress-free and positive! Their hours I believe are: Mon 08:00 am - 05:00 pm Tue 08:00 am - 05:00 pm Wed 08:00 am - 05:00 pm Thu 08:00 am - 05:00 pm Fri 08:00 am - 05:00 pm Sat 09:00 am - 03:00 pm They have a website but I do not think it's maintained. Calling them to setup an appointment is what I had to do.

Very Shocked at response from S&S Repair Services A little…read morehistory as up to this point, I would have had nothing but good things to say about S&S Repair service. They had gone above and beyond to turn around the repair of my F250 truck in a day's time with no issues. The level of service was beyond expectations at the time. A couple of weeks ago my wife started having intermittent engine codes and reduction of speed with her car. I spoke with Brian and brought the car into the shop which he was prompt with looking at it, deleting the old codes and test-driving it. At this time nothing was shown to be faulty, and he recommended driving it until the codes came back and bring it back into the shop. Well, the codes came back this past weekend and stayed with the reduction in power which only allowed for about 40mph. Sunday night my mother fell and broke her hip and has been in the hospital since Sunday night. With me going back and forth to Beaumont this has left my wife and 2 sons limited on transportation. Wednesday morning it worked out that I could follow her to S&S Repair shop to drop her car off to be looked at and then I headed back to Beaumont after dropping my wife off at Home. I spoke to Brian later that morning when he returned my call which he stated that they would get to it as soon as they could due to personnel issues at the time which I understood. I called Thursday evening in which they stated that they had not had a chance to look at it and would be looking at it Friday Morning. At 10:44 this morning I called to follow up on my wife's car and a lady answered the phone in which I asked about the status, and I heard Brian in the background state (I AM PUTTING THE #! &*#*#! CAR ON THE RACK NOW). I was literally shocked at what I had just heard. I told the lady on the phone that I was really disappointed in hearing what I had just heard and all she could say was That Brian has had a rough week and to Call the office Line number in the future. At any point in the last couple of months Brian could have asked for me to call the office number but this never seemed to be an issue. I have always supported local business but after hearing how the owner of a local business talked and acted like a customer was a pain in ass because he was having a bad week, he needs to consider the week his customers are having as well.

This is a great company that is owned and operated by amazing people. We didn't know them prior to…read moreneeding them in an emergency situation. They were honest and knowledgeable. They got us back on the road without any hesitation.

Gary McDonald and his whole crew are amazing mechanics and great people!! Thank you for all your…read morehard work. I recommend this shop for everyone going through or living near center.

Have taken two vehicles to them and on the first trip neither of the vehicles were repaired. The…read moreproblem is that they are one of the only repair shops in the area, causing them to get the most business.

If I could give zero stars, I would. This dealership operates like a scam--repossession after just…read moreone week of a missed payment is outrageous. When I called to resolve the issue, the manager was not only unhelpful but downright rude and tacky. Their customer service is appalling, and their policies feel designed to trap people. Do yourself a favor and avoid this place. There are far better dealerships out there that treat customers with the respect they deserve

Outstanding customer service. I was dealt with patiently and kindly, and they put a lot of effort…read moreinto explaining everything to me and providing a detailed estimate as well as excellent work. I emphatically recommend anyone looking for a mechanic to come here. Especially those who don't know much about cars - they are very honest and do not take advantage of people. As a woman, we usually have to bring a man with us to any mechanic so as not to be lied to. That's not the case here and that is so rare. I can say with confidence Family Auto is the absolute best you'll find in the Lufkin area.

I fully recommend this shop. My truck had a minor issue that left me stranded at a local parking…read morelot. I called Multi-Man and they answered quickly, politely, and professionally. I explained what was going on and for a fee (about the cost of a tow truck ) the mechanic came to me and got the car into good enough shape to get to their shop. Once at the shop they worked on the truck quickly. I had the truck back that same day. The repairs were explained to me as well as the cost break-down. Repair costs are never inexpensive but I would say that the price I paid was fair. In my opinion, this is a shop with an extremely knowledgable mechanic, fair prices, and quick service. Overall, it was a friendly and professional experience. I will bring my truck back when future work is needed. Thank you to the business, they were great!

E. Texas Auto Repair was recommended to me by Woody's Transmission shop which has done great work…read morefor me in the past. I'm waiting to get my van in to get looked at but want to identify good people when I have a chance. These are good people doing good work!

EAST TEXAS AUTO REPAIR is a great repair shop! my husband and i have been going there for roughly…read more15 years and have never had any issues. our vehicles have always been repaired quickly and at a fair price! We even moved away but still bring our vehicles to Scott for repairs because we know he is trustworthy! WE WILL NOT GO ANYWHERE ELSE!! THANKS SCOTT!

Very nice, this place is so relaxing every time we go here we never want to Leave. Luckily I only…read morelive 10 minutes from here. Beautiful scenery, good fishing and the cabins are fully furnished and very nice owners looking forward to our stay here next month.

My husband stays here everytime he comes, he will not stay anywhere else. The rates are great and…read morethe losing is extremely clean and nice. The lady in the office is extremely helpful and nice and always has a smile on her face. Will not go anywhere else!