Jay has been absolutely amazing, working with us as we navigate the cross-border purchase of a…read moremiami condo from Toronto Canada. He was quick to respond, answered all our many questions, coordinated virtual showings, and offered us his expertise in the area of property management and investment properties. Thank you so much Jay! Robyn Reilly & Michael Williams

Virna Hermida helped me search virtually for a spot in Miami as I was moving from New York. She…read moretoured apartments in person on my behalf, driving an hour out from her home. She responded quickly on all communication, double checked repairs on the place I was renting, and handled all documents till the very end. She waited for me at the doorstep when I arrived on a flight from New York and showed me the apartment in person. Virna is extremely hard working, reliable, transparent, and a good partner to talk through the moving and rental process with. Would highly recommend working with her.

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Overall, We had a great experience with JMK. as tenants. My previous review was based on…read morecommunication with property manager, who turns out no longer worked for JMK Unfortunately will not a removal of a review

Very sneaky and dishonest people. I got attacked by a dog on a property that they manage and when l…read morecontacted them to get the video footage from their security cameras they gave me an excuse that their maintenance personnel is in charge of it. Maintenance and cleaning people in charge of that company??? They even tried to offer $150 credit towards my rent hoping that would take care of the problem. Again very dishonest and sneaky people that do not answer the phone or emails when confronted about their lies and mismanagement. Certainly unfit to manage anything. Stay away

Platinum choice. First I must say it was a pleasure using your service to purchase my new home. I…read morefound out the had way that purchasing a home can be very challenging however Evaughn was there walking us through every step, fighting on our behalf , explaining things we needed to clarify, encouraging us when it's seems dull.From sending listing to showing to closing, she was very helpful and professional. Will recommend using Platinum Choice for your next property service.

From the owner: We specialize in Residential and Commercial leasing and purchasing. We also assist with Property…read moreManagement Services.

Some of the questions should have more explanation e.g., the printout of the application offers…read moremore information on the questions than the actual question. Otherwise, everything else was great!

Was super easy to use! The application after processing was reviewed quickly which is always…read morehelpful.

This may seem odd but I had to talk with a First Service employee to help me with my long distance…read moremove; her name is Patricia E Basden at Quantum. I was supposed to fly in to complete my move in paperwork but had several airline delays that lead to the flight being cancelled. On top of that this was her last day there; a new management company is coming in. The point is that Patricia still did her job as thought she was not about to be leaving this evening. She was extremely attentive to my disappointment and did all she could to set me up for success with the incoming management team. I really can't ask for more than that. Maybe I had a diamond in the rough (looking over the reviews) but what ever he case I am glad we crossed paths.

This is a very unprofessional company. This company steals from residents. I paid my deposit and…read morethey now are saying that they don't have the money to pay the deposit back! I have been trying to get my deposit back for the past 3 months and no one helps me or pays back. The managers are unhelpful and unprofessional

Very professional Easy method of application…read more Great staff Accesible Responsible Cordial

This company is nasty. They do not speak English. They do not respond to calls or emails. In six…read moremonths they have done absolutely nothing but pander to our new board. We have lived here peacefully for almost 35 years and NOW this new management and their flaccid Manager have done zippo nada nothing. Now our neighborhood looks like third world nation. They deserve ZERO stars. They take your money then do nothing.

I first contacted Novel Management in the Summer of 2021 when exploring property management…read morecompanies in South Florida to take over management of a 12-unit apartment building located in Miami Beach (South Beach). After reaching out to several companies I selected Novel Management based on their outstanding presentation, comprehensive total management capabilities, and pricing structure. After 5 months they have resolved all the inherited maintenance issues and have done an outstanding job managing my property. Without question, I highly recommend this company to anyone in need of a highly competent, responsive management team. They handle every aspect of managing a rental property. Novel Management literally provides me with a stress-free situation. I could not be happier with Federico Nunez and Maria Alejandra Gonzales who are top notch property management professionals.

From the owner: Novel Management is a full service property management company based in Miami. We focus on…read moreresidential and multi-family properties. Our mission is to help property owners maximize the income from their rental properties and eliminate the day to day stress that comes with managing rental property.

This is possibly the best management office I have ever worked with. They are honest, reliable, and…read morefriendly. I highly recommend them!

This company works really hard for the Associations!! I never have a problem getting hold of…read moresomeone whenever I have any questions or concerns. The Manager is dedicated and willing to work with you when you have things to discuss. Sometimes you need to have things explained a little more clearly and they always make you feel like it's ok to ask questions. the secretaries are very sweet. There is always an answer when you call during business hours, it doesn't go to voicemail or an answering service. I would highly recommend them if you have any real estate assets as an investor that you want to increase profit and lower expenses. A friend lives in one of the communities that they manage that is a large Home Owner's Association. They are nothing but happy with the service and dedication that Aqua Management has for their community. Don't waste money -- get a company that will take care of what you need done when you need it. 5 star company. Excellent customer service. - N.R. Miami, FL

Attentive, available and friendly. The property was given to me in great condition, and the…read morebuilding was maintained and continuously improved. I would have stayed in my apt forever, but I moved out of state. In addition, they make renting easy - payment and maintenance requests can be made online!

From the owner: Property Management, Lease Negotiations & Renewals, Landlord/Tenant Concerns, Remodeling &…read morePermitting Process