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    JW Custom Hats

    4.9 (12 reviews)
    ModerateHats
    Open • 10:00 am - 6:00 pm
    Updated over 3 months ago

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    Initial Fitting

    I recently had one of the most amazing experiences in my life! JW Custom Hats has a wonderful opportunity for the hat enthusiast. I was able to make my own hat, my style, exactly the way I wanted it. Raymond, the owner, was friendly and welcoming. Myra, my Hatter, was amazing! She took the time to explain every single step along the way. Each step was demonstrated and I was then watched over as I performed the appropriate step. Forming, shaping, sanding, steaming, pressing, hand shaping the crown and the brim. Myra's care and expertise were so amazing! She is not only a fine hatter, but a great teacher Phoebe, the Seamstress, was great to work with as well, not only did she sew in the leather hat sweatband but she also custom gold leafed my name, "Custom made by" not "for" and the date I made the hat into the sweatband. She also expertly sewed on my horsehair hat band and a special pin. It was a delightful experience! Better than a visit to Disneyland! If you're looking for a wonderful hat that will fit exactly the way a hat should and a wonderful hat making experience I strongly recommend that you make the time and head on over to JW Custom Hats, for the hat of your dreams!

    Custom Hat side

    This is y second hat from JW Custom Hats, it's exactly how I ordered it. Maya who shaped the hat was awesome. Raymond who took measurements and details must have done a great job because the hat fits like a glove. All the people at JW Custom hats were fantastic to work with. The hat is the proper color, shape and the hat band is just what I wanted. The quality is so good, I will go here again.

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    7 months ago

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    2 years ago

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    1 year ago

    It's simple, they have great hats, great cleaning and blocking, and I can't wait to build my own!

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    3 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    12 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    Ask the Community - JW Custom Hats

    Review Highlights - JW Custom Hats

    “Raymond who took measurements and details must have done a great job because the hat fits like a glove.”

    Mentioned in 2 reviews

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    Burns Cowboy Shop - Only need a snake and we're in business

    Burns Cowboy Shop

    4.3(26 reviews)
    23.8 mi
    •$$$$

    On my most recent visit Tegan and Tommy were very welcoming. Tommy took extra time to get me fitted…read morefor the right size boots and belt as well as talk me through their many options. Zach is always top notch too! Love to visit the shop when in PC!

    Truly a FIVE star experience from the moment you come in and ongoing! We were visiting Park City…read moreand just happened to walk in never expecting such an amazing store and great customer service. We are from Austin, TX so there's no shortage of custom hat stores, but it was partly the experience that had us buying hats here. We worked with Hannah and all I can say is if you are working with her... you ARE going to buy a hat. She's very good at reading people and picking out what would go best for each individual down to the color and style of the hat. But mind you, this is not ordinary experience. It's extremely personalized to each individual; not just the fitting for proper size, color that works best but the shaping. I think I've spent less time buying a new car and that's not meant to be negative. Rather just to emphasize the personal attention you receive when you want to check out the hats. They have so many colors and style variations for you to look at, but regardless, if you already know how you want your hat to look, they can style it. When you pick out the color you want, you are going to be a basic hat with a flat brim and a round crown. So don't be shocked when they bring out the new, unshaped hat. Right in front of you, they will shape it to the exact style you want and it's really an impressive process to watch. One of the most impressive things was changing the size of the brim. We wanted the brim just a little smaller than the stock hat. They will measure it down to an 1/8th of an inch and after they cut it, you would never know the hat didn't come that way originally. Again, the transformation from the stock hat to the one you take with you is an amazing process to watch. And something I haven't ever seen before, they will actually "brand" your hat if you want. Think of branding like a cow get branded; they have these little branding irons and we chose to get our initials branded on the underside of the brim. A very nice personalization and a great way to make sure someone else doesn't accidentally pick up your hat! They have a wide array of hat bands anything from a very basic but nice hatband that comes with the purchase of the hat, to hand etched solid leather bands with silver buckles for the same price (and sometimes more) as the hat. But when you look at the history of the Burns Western apparel (since 1876), it's clear the quality of the material and craftsmanship. Don't be shocked by the price; again, this is a quality hat that is going to last a lifetime and people will recognize the quality. In the first day after getting the hat, we received so many comments from people passing wanting to know where we got the hat from. If you came to Park City and weren't prepared to carry something like this back on the plane... not to worry. When we finished our trip, we returned to the store and they will put the hat in a nice protective box and ship to your home address so there no worry about how you are going to carry this on a plane. We are already planning another trip in March to Park City and we won't leave before visiting Burns Cowboy Shop to pick up another hat! Everyone here is very nice and helpful, but ask for Hannah. She is so knowledgeable and fun to work with. But one warning... if Hannah helps you... you ARE going to buy a hat :) she doesn't pressure, but she knows the hats so well, you are going to feel like something is missing if you don't get one of these hats. We couldn't be happier and you don't have to live in Texas or Utah. You can wear this in New York, Chicago or Miami and people are going to recognize a quality of piece of headwear.

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    Burns Cowboy Shop
    Burns Cowboy Shop - Branding a hat

    Branding a hat

    Burns Cowboy Shop - Hat personalization- very cool - smells like something is burning

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    Hat personalization- very cool - smells like something is burning

    JW Custom Hats - hats - Updated October 2026

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