Yes, Steve can be gruff, but he is above all things a competent mechanic and a very honest one at…read morethat. My family has been going to him since we moved to this area over 20 years ago. He has worked on all of our cars. Sometimes the shop is overburdened with job and it might be hard to make an appointment, but this reflects his loyal customer base. Much to his credit, Steve has regularly counseled us out of making unnecessary or overly expensive repairs. He will regularly try to find ways to make this repair less costly. He is also honest about how much life a car or a particular part might have left in it. I trust him at his word. Posca Service Center is a good place to get your car worked on. I recommend their work highly.

Steve has been consistently helpful and accommodating over many years. I'm surprised that there is…read morea one-star rating from someone who thought he should be open on Sundays...Steve is honest and has worked on: a BMW, a Toyota RAV4, a VW diesel, a Toyota and now a VW GTI. His work is top-notch.

Brought my car in to change the brakes and to check out a sound on left front (driver side). Abu…read moretold me it was the left control arm. I left the car there, paid $1000 he said he fixed it. Sound was gone for a little time and then it was awful a few weeks later, same side. I brought it back, Abu was like "I changed the right control arm." when I said that the issue was on the left which HE DIAGNOSED, he refused to fix it and now tells me it's so bad and axel is broken, causing more damage. They refuse to do the right thing, DO NOT GO HERE

I really don't understand how this shop has all its positive reviews on their website but not…read morehere... my experience with them was not very good, they are rude, overpriced, they give you a price and when you go to pick up the car you have to pay thousands of dollars more, they change parts on the car, my car is a push start and they changed the steering wheel cover which they put on has a hole to mount the key. When I went to pick up my car it started to vote anti-freeze and then they tell me that they don't know what other people had done to the car when they themselves were the ones who rebuilt the engine and after I spent $11,000 dollars. try to avoid this shop there are many better shops and they charge much less

My 2016 Fiat 500C was bouncing around, so I brought it to the local Fiat dealer. They quoted a…read moreprice of $2,600 for new struts and shocks, and requested 50% paid up front for the parts, which could take up to a month to arrive - with no guarantee. That would not work, so I went online and found Rocco's Auto Repair in my new neighborhood - Tuckahoe. Tina, Rocco's office manager, could not have been more professional or friendly, answering each of my calls on the first ring. I brought the car in for an estimate the next day. The diagnosis was confirmed, and I was quoted a price of $1,600, including wheel alignment. The work was done the following day, and the price I paid was the price quoted. My little Fiat is now smoothly cruising the streets of Tuckahoe. Thank you Tina and Rocco. Your service and work are impeccable.

I don't question the quality of the work at this place but his rates are super expensive. Shop…read moremanager is not very personable too. I recommend doing your homework & finding more affordable rates.

A friend who is from Ardsley recommended this place and even made the appointment for me. I didn't…read morewant to take my car to the dealership and pay a fortune for routine service. Justin, the owner, is incredibly nice and informative. He got my car right in and out and gave me some great advice about maintaining my car. The location is convenient, walking distance to shopping and restaurants if you want to wait. So happy I found this place. The prices are totally reasonable too. Highly recommend!

Bad experience. Came in for an inspection and was told my car didn't pass because it needed new…read morebrakes. Got handed a bill as if the brake job was a done deal. I paid for the inspection only and took the car to the dealer. There it passed the inspection, and I was told that the brakes would be fine for at least another year. I know, I just look like a gullible old lady.

Honest, helpful, and friendly…read more Interested in more than just making a buck off of customers.

Great service, great prices, great hospitality! You will not…read moreregret using NGJ. Joe and all workers are amazing!

I love this place. They get the job done, no time wasting. Jack is super easy to deal with.read more

I needed to get my car looked at on a Friday morning after a brand new battery died. I suspected a…read moreparasitic draw or some electrical short but needed a professional to confirm. After calling around to various repair shops nearby, Jack's Automotive won my business by assuring me that my vehicle would be received, reviewed, and issues resolved quickly. Nothing about that assertion was true. After the initial phone call, communication from staff and ownership was abysmal. After the third business day of not hearing from anyone at the shop, I called and politely requested a status update. No updates. Nothing. It was as if I had to remind them my car was on their lot. On the fifth day with no report, finally I was begrudgingly assuaged (not very convincingly) that someone would call me by EOD to finally provide a vehicle assessment and potentially review repair cost with me. Unfortunately no one ever did. Needless to say, after waiting six days and finding out my car still had yet to be diagnosed, all confidence in the competency and professionalism of this establishment vanished. It was only after I told them I wanted to take my car elsewhere that "work" was actually completed by their team. Oddly, it took less than two hours after I said I wanted to take my business elsewhere for them to tell me my alternator needed to be replaced. At this point I continued to play along with the charade just to see if I could get an estimate for repair cost. However, it was not a revelation to find out even that was too much to ask. I was repeatedly told that an estimate for cost would be rough at best and in a ballpark and that could be (and would be) more. Honesty, transparency, and being forthcoming with information are clearly not present nor practiced by this business. Yeah, ok... I've digressed. My spidey-senses had been on high alert for several days already and this was the last straw. It took them 6 days (5 business days) and as many phone calls to finally provide the highly dubious diagnosis of an alternator replacement that they couldn't (would not) even price out. I quickly paid the $200 invoice for the non-existent work performed on my vehicle and got out of there as fast as I could. I'm grateful that's all they were able to swindle me for and nothing more. Fortunately, soon after I went with another nearby repair shop who came highly recommended. The experience was night and day. I'm grateful to report my car's electrical issue was finally and rightly fixed. Oh, and wouldn't you know it, surprise, surprise... it was NOT a "bad" alternator! In summary, considering the level of incompetence and rudeness incurred while dealing with Jacks Automotive, I've been compelled to warn anyone considering using this business. AVOID TAKING YOUR CAR HERE AT ALL COST!!! I would highly recommend looking elsewhere for reliable automotive repairs. Negative reviews like this come from real people who've had real world experience. Do yourself a favor and learn from our misfortune.

Can't say enough about Tom and his crew. Nice, honest, and careful. I was directed to them by…read moreword of mouth when I relocated my business to Valhalla. Tom has often told me what I DID NOT NEED to do to my car. He gets plenty of business and is not out to make a sale. I recommend him at every opportunity. Also - great place to go for tires for a great value without the hassle of the so-called specialist cookie-cutter places . 100% Recommendation. Rick A.

Tom is the best and most honest mechanic you could ever ask for…read more I 'be been going to him for over 20 years!

Anthony is top notch with customer service, his prices are fair and they do good work. Highly…read morerecommend this mechanic

I was traveling on business and had an issue with my car. I found AMB online and close to meeting…read moresite. Anthony and the AMB team, quickly identified the issue and even addressed an unrelated issue. While I was a stranger and new customer, they made me feel like a long time local customer like everyone I saw come in & out. Great hometown business, I highly recommend this business! I almost think it is worth returning from the Capital District to have future work done!!