We had a dryer making noise and not drying well. We contacted Marshall's through Yelp and setup an…read moreappointment. Tim was slightly late, but well within the window set up. He got right to work, cleaned the dryer well and replaced some drum parts that had worn down. He also cleaned the vent again and got up on the roof to verify hot air was flowing from the vent while the dryer was in use. Even though he didn't arrive on the hour, he still spent the two full hours making sure the dryer was working its best. He left everything clean. Overall, we are very pleased with the results and will call them again for other appliance repairs.

I have to say that Tim did a great job on our appliances. We called Marshall Appliance Repair…read morebecause our washing machine stopped running mid-cycle. The door locked so we couldn't even get the clothes out. Honestly, we were fully expecting to be told that our washing machine wasn't worth fixing and we should just buy a new one. In a couple of hours, Tim got it running again like new. After that good experience, we asked Tim to do a regular service on our dryer. He was so thorough. I was surprised to see the whole drum removed. Even more surprised to see the amount of lint hidden inside the machine. The vent underneath our microwave had not worked in years. We'd had many repair people try to fix it in the past but with no success. Tim figured out the problem and fixed it very quickly. On top of everything else Tim was a very nice and conscientious professional. We'll definitely be calling him again next time we need an appliance repaired.

It's Labor Day and my fridge was going out and I call they got me in right away came to my home had…read moreparts on the truck and fixed it in about an hour appreciate you all saved me a lot of money in groceries and not having to buy a new fridge when my freezer works perfectly thanks guys No extra fee being a Holiday very professional and swift

We have used this company twice for our appliances and they are absolutely AWESOME! They are…read morehonest and won't rip you off like most companies. The owner loves our dogs so that is a big plus because we don't have to lock them outside during the repair. I will never use any other company because they are so professional and honest!

I live in Arizona but my parents live in a retirement community in Santa Fe. They have been having…read moretrouble with their Maytag not draining during the spin cycle. I called around to several places and most of them were less than enthusiastic about handling the problem. Allan's Appliance Repair stepped up to the plate and knocked it out of the park. They arrived at my folks house a few hours after I called them, quickly diagnosed the problem and resolved it the same day. They didn't add on extra fees and charged a reasonable price to boot. I will certainly keep their number handy to call the next time my parents have a need for them.

The guys came to my house, charged me $90 for an assessment, had me spend $100+ for the part of my…read morewashing machine they said had to be replaced, and completely ghosted me when the part came and it was time to come back to my house to reinstall. They even confirmed a date to come back to my house and never showed, and have now left me on read after multiple attempts to get in contact with them. Do not recommend unless you don't care about reliability.

Fixed a down fridge in 20 minutes. Fridge has worked well for a few months now with no issues. Much…read morecheaper to fix than buy a new fridge.

Ed called me back immediately the very next work day, after I left an online message. He talked me…read morethrough the likely possible problems based my report of my refigerator's symptoms. His technician, Gene, was equally outstanding in his performance on site at my home. I cannot recommend Ed and his crew highly enough. Absolutely honest, totally trustworthy, expertly capable and reasonably priced.

Initially this father/son business appeared good although it took them a few days to get to me so I…read morelost a good deal of food that had to be thrown out. they came from Albuquerque to los Alamos to fix my refrigerator. They said they usually come up on Tuesdays and Fridays. They did a quick diagnosis at no charge, this was on a Friday. They purchased a timer on MONDAY, came back up late Tuesday and installed the timer, $370.00. Was glad to have refrigerator again so went to smiths and stocked up again. The fridge was nice and cold but after a cycle it stopped getting cold again. I called them in panic but they said they couldn't get back to me until the next week, so I lost another $150+ in food again. They said a cold controller this time needed to be replaced but couldn't get the part until the following Monday. I accidentally tapped the cold controller (the THERMOSTAT) while placing my water bottle onto the top shelf. The Fridge came back on. So they confirmed that it needed to be replaced. I kept tapping the Thermostat (what they were calling the "cold control" every 4hrs for about 5days to save my food. but because I had to sleep it shut off in the middle of the night and I lost much of my frozen food again (the third time). The following Monday they contacted me saying that the Thermostat was no longer available so the Fridge can't be repaired. Sorry Buddy you're out of luck. Try placing "Duct tape over the cold control.. , were they kidding? My son was surprised that SEARS PARTS wouldn't have a replacement part. My son contacted SEARS PARTS. They had the Thermostat. I texted ADAM from The Appliance Guys, Co. with the information on the part. They confirmed it, I ordered it, it arrived two days later on a Thursday which was lucky since they come to Los Alamos on Fridays. I let them know I had the part. They said they'd be here the next day late afternoon. The next day on Friday, they contacted me to say that they had a cancellation by another person in Santa Fe. So, IT WASANT WORTH IT TO THEM TO COME UP TO JUST REPAIR MY REFRIGERATOR. "Great customer service?? " really? As a customer I'm not worth it to them??? Maybe next week?? Meanwhile the Fridge stopped working again, lost more food. they never returned and would not respond to my texts/calls! Consequently, I had to wait another week for SEARS REPAIR TECH to come finish the job, more lost food and another $225.00. The SEARS Tech swapped out the "actual faulty part" with the one my son found from SEARS PARTS DIRECT. The Tech also found loose screws, and missed timer adjustments. Avoid these "Guys" at all costs. Just call SEARS or I've heard DNS repair is good. So, it's off to SMALL CLAIMS COURT we go! Unless I receive a refund and get all the costs of lost food back from Joe and Adam..., "The Appliance Guys". PS, I'm 75, don't need that type of bullshit! Oh yes "No Senior Discount offered" either!!

WOW!!! No dishwasher for several days but I got ahold of the owner, Joe Sisneros, immediately. He…read morescheduled me for the following morning. They even arrived a few minutes early to get started. My 4 little doggies greeted them and Joe and son, were so dog friendly! I have a Bosch dishwasher so I needed an appliance repairman who was familiar with them. After just about 5 minutes they determined the problem and it wasn't my expensive Bosch dishwasher but an electric surge problem probably from our recent high winds. No parts were needed! Plus, he gave me some great advice about how to protect my other new appliances in the future. My dishwasher is working fine now. I found him and his son very nice and knowledgeable. Their house call fee was very reasonable. (Another company I'd called wanted almost 3 times the amount and I would have to wait 4 days for their Bosch "specialist" to come out.) I'll call the Appliance Guys from now on since they also service other brands that I have. Very happy with them.

Jerry was very responsive and was able to schedule my service appointment the next day. He arrived…read moreon time, had a repair kit in his van, and our dryer was up and running perfectly an hour and a half later. Very polite, personal guy, and he gave an estimate that was spot on. Total cost was very reasonable, and good value considering my usual service techs weren't available for a week. Highly recommend!

Birdsong responded and came to fix the ice maker on the same day. The ice maker works and was…read moreinstalled quickly. Jerry was polite, on time, and professional. I would have liked for him to stay and ensure it worked. He should have cleaned up the mess he left - mostly water - in the kitchen.

My friend recommended ABC Appliance Repair because she had issues with her appliance on or around a…read moreholiday and ABC Appliance went to her home and solved her problem. Several other companies she called wouldn't help her. I rarely use my oven and after having a baking disaster, I called ABC Appliance Repair to inspect my oven. Scheduling an appointment was easy and when the technician arrived he was very informative about why the oven wasn't working correctly for me. He also helped look for the filter on my refrigerator and suggested I use a vacuum to clean out the coils underneath. Very nice experience!

I called in Sunday to make an appointment with them for my dryer and then i realized i can fix it…read moremyself. Monday morning i called to cancel the appointment at 9am (appt at 11am). No one picked up and i left the message, i called again at 11am making sure they got the message. The lady picked up and said i had to pay the flat diagnosis fee for canceling the appt at the appt time. I told her i called and cancelled and left the message. She said she didn't receive any voicemail. I told her i wouldnt pay her the fee because i didnt need the service. She said that I shouldnt call this service again because i took a spot of a customer. They tried to rob me for a service i didn't receive. Wow

I had a great experience with Frank's Budget Appliance Repair. Dalton provided fantastic service…read morewhile helping us fix our ice maker. He was professional, knowledgeable, and took the time to explain the issue and the repair process. He arrived on time, worked efficiently, and had our ice maker running properly again in no time. It's hard to find reliable and honest appliance repair technicians, and Dalton exceeded our expectations. I highly recommend Frank's Budget Appliance Repair to anyone needing appliance repairs. Thank you for the excellent service!

We had Dalton out to multiple appliances. He was one of the best prices in town and he explained…read morevery thoroughly what was wrong and the prices along the way. Very happy with our experience!