Made several mistakes on our tax return that took a long time to sort out. TurboTax has been…read morecheaper and more accurate.

TLDR: If you have a very basic tax return or if you are someone who is so wealthy that you often…read morefind people bending over to kiss your feet, Chuck King may provide adequate tax services. If you're anywhere in between, I would recommend looking elsewhere. I was reluctant to write this review because Chuck actually seems like a nice guy who probably got some bad advice from a business magazine in 1987 and took it as gospel--the advice being something along the lines of focusing on wealthy people or people who can do the most for you in return and not wasting much time on the "small folk". That may have worked 25 years ago, but isn't a great philosophy in the Internet age where everyone has a voice. I made an appointment to file my annual taxes with Chuck at least a month and a half before the April 15th deadline. The appointment went pretty well for the most part. He seemed friendly enough and confident in his abilities. My return had a small handful of complications that made it a bit more involved than a basic filing, but nothing earth shattering. There were about 3 or 4 things Chuck needed to research how to file before we finalized the return. That is totally fine. Tax law is complicated and I don't expect professionals to have all of the answers offhand. He told me we could leave things 98% complete and he would figure out how to tie up the loose ends later and confirm with me once everything was complete. He offered to let me pay when the taxes were filed, but I opted to pay on the spot. I'm not sure if this had any impact on what transpired next. It started off normal at first. Chuck would call me to check in every two days or so to inform me of his progress on closing out the open items on my filing. Then he began to go dark on me. I started having to call him for updates. He was not apologetic at all--he was actually frustrated that I was bothering him by checking in on a service that I paid for but didn't receive. He told me his methodology is as follows: for every filing he can't complete on the spot, he puts it into a pile towards the back of his office. When he has downtime, he works on the outstanding items in order from "most important client" to "least important client". These are his words, not mine. As you may have guessed, I was a very low priority/low income client to him and he made that very clear numerous times. To make a long story short(er), I went through a series of very painful emails, phone calls and in-person visits with Chuck to get my filing pushed through. The weaker I was on the phone, the more he tried to bully me, but once I started to (mildly) berate him a bit, he seems to regain some sense and started to act. Some people to respond better to scolding than gentle pushing, and Chuck seems to be one of those guys unfortunately. Chuck literally dragged this out until the 11th hour. Even though my appointment was relatively early in tax season, I had to go to his office the day of the deadline to ensure he filed it. And I had to take the initiative to show up--he certainly didn't seem that concerned about it (after all, I make peanuts--why would the IRS care about me?). Look I get it. People make mistakes. People are busy. People don't have all the answers. But what makes it worse in Chuck's case is that he was never apologetic about it for one second. There was never a "sorry you had to chase me down for the last 6+ weeks" or a "I swear, the service here is much better than this". I just felt like I was bothering him the whole time. I really wanted to like Chuck and there were many times I would look at him and see the "good guy" in him. I don't think his accounting skills are inadequate or that he was out to get me. But unfortunately for him, you can't put someone through what he put me through and be considered "good at your job". One star.

I have used Tek Management in Watertown for the 20 Years for personal and business taxes. Solid…read moreperformance and communication.

TEK Management has handled my taxes for years, Alex is extremely knowledgeable and he helped me big…read moretime when it came time to account for gains a stock transaction and the sale of a rental property.

Very disappointing experience with this firm. They are non responsive to time sensitive issues,…read morenot returning calls/emails. Very unprofessional.

My experience was very disappointing. To start, the staff couldn't find some files I uploaded in…read moretheir rudimentary tools, and it took multiple calls to clarify the issue and correct the missing data. There was also a small mistake in my return, which may happen, but again it took forever to fix, due to delays, unanswered calls, and multiple people involved. Even if I submitted all my data very early, we ended up filing at the very last minute, where I had to chase them by calling multiple times a day. I was surprised by the confusion that seemed to dominate their process.

I've worked with Rob for the past several years. He helped me setup an LLC and navigate the…read morerelevant tax rules. He also has done our federal and state tax returns during these years. He is extremely responsive, professional, and easy to work with. I recommend Hylen CPA to anyone looking for tax and financial guidance in establishing and running a small business or consultancy. I also recommend Rob to help you get your taxes filed painlessly.

When I started living on my own, I knew that I would need assistance in all things taxes. Hylen is…read moreactually located in my home town, so many of my friends and family members use him. All I can say is that i'm so glad I have Hylen to answer any questions I may have regarding my finances. He has made the process of filing my taxes way easier and communicated with me every step of the way. He truly provides the best service out there, and I would recommend him to anyone, close by or remotely!

This team is the absolute best! As a small business owner, I rely on competent, communicative…read morepartners to extend my team and our capabilities, and Doug and his team are always there to support us with the expertise and advice. Years later, I can't imagine our business without them. I wish every professional service company was like this firm.

They have a habit of "having a question" on your return, and it will lead to extending your taxes,…read morethen it takes forever to get it finalized....sometimes months later when all your info was submitted. If you dont mind being forced into extensions so you can wait inline after they take care of large customers, it isnt a big deal. They finish it eventually and i've only had one issue with IRS filing with them. Going thru it now, unfortunately...

I've worked with Zack for over 4years and always do my taxes here. He's a very smart, professional,…read moreand knowledgeable person. Zack is always friendly, quick but busy so make sure to call ahead to schedule an appointment. I recommend him as a CPA, but know that he offers a variety of services you and your business might take advantage of.

$2k not just once but for every year for two years. Two F*ing grand for BS service. Had one of…read morehis employees (Derick I believe) call me back on several occasions because he could not understand in plain F*ing English. On top of that, I had to pay the IRS over $1500 first year and another $2k second year.. for what??!!!! I did not make over $100K!!! What a rip off service!! Staff calls with the same questions after I have answered them via email.. it's just a way to rack up the cost just like lawyers. STAY AWAY!!!

receptionist doesn't answer phone during business hours or respond to left messages. unable to get…read moreother staff members to pick up phone or return calls either.

Dukhon Tax is unreliable and careless. They would stop responding to emails for months, even for…read moresimple admin questions like where to upload my documents. I wasted hours calling and following up, all the while stressing out about whether my taxes were going to be filed on time. Also, they barely made the tax filing deadline. They submitted my taxes past 9PM on the due date!! I never want to repeat that. If you're considering Dukhon, just ask yourself - can a guy who can't even answer his emails do taxes right?

Dimitry is a really impressive and informed advisor. I enjoyed working with him from 2020. However,…read moreover the past two years the service declined sharply and they do not seem to be able to manage work. I get no response from emails. Turnaround on documents takes MONTHS. There is no proactive project management. When I call there are different people every time. The two people who worked on my case have left and I have no clue what the status of my project is. It is not the kind of feeling you want about your taxes. Go elsewhere.