This office is fantastic! It has three different play areas for my kids, which makes them feel comfortable and at ease. The staff and doctors are incredibly kind and sweet. They take the time to explain everything to my kids, so they understand exactly what's going to happen before it happens. I thoroughly enjoyed my visit and I will highly recommend this office to all my family and friends. Thank you all soooo much for such a great visit ! read more

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The staff here is amazing and so kind. I was worried my daughter would have her sassy little 2 year old meltdown but instead she was playing and having a great time! The doctor was even able to see inside her mouth. Kudos to him because she always puts up the biggest fight to even brush her teeth! Lol read more

Justin A. Shuffer, DDS - Happy little girl going to the dentist today! - Pediatric Dentists Near Me - San Dimas, California

Have been coming here for a couple years now. My daughter has Down syndrome and Autism and she loves Dr. Shuffer. It's nice to have a dental office that understands the struggles of special needs and dentistry and also a dentist that has Hospital privileges at Kaiser and Children's Hospital. My daughter has to have general anesthesia for major dental procedures and we had a wonderful experience. read more

I'm so thankful I found Dr. Shuffer and his staff. They are exceptional, compassionate, and so kind. Staff are friendly, knowledgeable, and so kindhearted. Denise and Becca always greet my son with a smile and warmth. One dental assistant that is incredible is Alvida. Just a wonderful person who greets my son with a wonderful smile. She is so personable and will ask questions outside of the medical part. She is patient and makes us laugh which relaxes my son. Dr. Shuffer is highly skilled in his craft and very patient. He has a deep understanding of my son's care, and has always gone beyond. He has inquired about his whole health, not just his dental needs. Every visit has been comfortable and my son stays calm which is what every parent wants from a dentist visit . I highly recommend this Dr. Shuffer for your child's well being in oral care. read more

Alveda and Dr. Mariano are the ONLY people that my son will tolerate to clean his teeth. They are PATIENT. They are great at their jobs AND the essential work of desensitizing my son to dental care. Their work makes the difference now and in the future. They are singular and one of a kind. read more

Everyone in the office is amazing. The dentists, nurses, and staff are all so attentive. Would highly recommend.

My 12 yr old son who has cerebral palsy needed a deep cleaning, but due to his medical condition he needed to be put under general anesthesia. Procedure was done by Dr. Shuffer at CHOC and I am so happy with the process starting with their office team. I 100% recommend Dr. Shuffer especially for special needs children, he makes the experience for them a lot easier. read more

My daughter has been a very difficult dental patient. She doesn't let anyone take X-rays, brush, or floss her teeth and will barely open her mouth for anyone to even look. So enter Dr Shuffer, he's not just a great dentist but a hero for my family. My daughter ended up needing to get a tooth pulled and he was able to not only able to pull it, but also coached us through the entire procedure too. She's still not a fan of the dentist, but Dr Shuffer is able to do what needs to be done for her. One quick note, he deals a lot with patients with health conditions and special needs, if that is you, they do not mess around with the safety of your child and will require the appropriate medical releases, they don't make exceptions or bend these requirements. It's obviously to protect your child, so don't get mad at the office staff and make a fool out of yourself. read more

My sons been a patient since he was 1years old and this office and staff don't disappoint. Dr. Shuffer offered emergency service call when my little busted his tooth out calming my nerves until my office visit the next day. My little has been going for 3 years now for his cleanings and the staff know just how to calm his nerves! 10 for 10 have referred this office to friends and family read more

We've been coming here for about 6 months now. Last time was for routine exam & cleaning. This time my daughter needed some unplanned extractions. When her expander from the orthodontist was taken out there was some damage & glue that wouldn't come off under it. Dr Shuffers office staff put us on their wait list & gave us an appt just a few short days later! It was a relief. It was also very nerve wracking because my daughter had never needed dental work like that done & had never had injections in her mouth. We had Dr. Mariano (forgive me if I spelled her name wrong, it could be with a Y not I) We also had her the last visit. She is very thorough, sweet, calm & patient. Soft spoken & explanatory to my daughter. The nurse/dental tech was also amazing. She talked my daughter through everything, held her hand & put on a Minion movie for distraction. They both made her as comfortable as possible for her extractions. (No one likes needles & drills in their mouth!) This was a very good experience for her. It's so important to set a good bar for dental work as a kid because I know a lot of people from my generation that were traumatized & now hate/avoid the dentist. Everything went smooth & I was so happy/relieved with the outcome. I am grateful to the staff for fitting us in their schedule so quickly! Thank you to Dr Mariano & her nurse/tech for being so gentle/kind to my daughter. We will definitely be back here for both routine & any dental treatments needed. read more

Justin A. Shuffer, DDS - Post extractions but in great spirits & pain free! - Pediatric Dentists Near Me - San Dimas, California

First time going, I was so impressed. My son had a positive experience and they gave me proper parent education how to floss my sons teeth and clean. read more

Amazing office and staff. My boys feel so comfortable going to the dentist office. They are very personable and professional highly recommended read more

Wow! We love Dr. Shuffer and I couldn't think I could love him anymore but it is possible. My son has Autism and with it aggression toward himself and others. Dr. Shuffer and his staff have been amazing with him from day one. Never pressuring him or me and taking their time to earn his trust, we did several desensitization visits just so my son would tolerate sitting on the exam chair and seeing some of the dental tools. Today, magic happened! X-rays, cleaning, complete exam DONE! (my son is 9 and it was a first for him) I was touched and wanted to cry because I didn't think it would ever happen without putting him completely out yet Dr. Shuffer would always tell me "give him time, it will happen" and it did! THANK YOU for always caring the way you do for my boy and most importantly believing he could do it, this is one happy mommy. read more

Justin A. Shuffer, DDS - Part of desensitizing before a successful exam. - Pediatric Dentists Near Me - San Dimas, California

Dr. Shuffler has been amazing. The kids and I both had a horrible time elsewhere and then put off going to see a dentist. He never made me feel judged and took take of my kids. My oldest has autism and love these people. So that's is saying a lot. read more

When it comes to my little one, everything has to be like Goldilocks...IE: "juuuuust right". If a service is not a good fit for any reason, I hightail it the nearest Yelp reviewed establishment. Dr. Shuffer is legit. He tells it to you like it is, but doesn't give you crazy pressure to follow thru with every treatment he recommends. OK-- that came out differently than what I intended perhaps, but basically you feel like you are in control of your child's dental health (if that makes better sense). My husband is incredibly cautious about subjecting our toddler to unnecessary trauma, chemicals, procedures and seriously dead set against any sort of anesthesia unless we are in a truly dire situation. Without mentioning ANY of this, Dr. Shuffer communicated with me in a way that immediately put me at ease anticipating the convo I had to have with the hubby later about my daughter's appointment. Other perks: great office environment that my daughter actually looks forward to! Dr. S actually put her on a very effective daily cavity prevention "routine" that gave us great results (so I like that he is prevention minded). And lastly, as a child/teen of the early 80's, I appreciate the 80s tunes while in the wait room... read more

TLDR; He misdiagnosed our kid, ignored the problem, and the staff did a horrible job addressing us Justin is too relaxed about his practice, which shows in his dental care and the way his office runs. He misdiagnosed our little child and we had a second dentist verify that. The office staff was in the dark about it (he didn't even write down the wrong diagnosis in the file, nonetheless the actual problem), which doesn't feel comforting that the office manager putting out fires doesn't even have the proper information to do so. The only good thing we can say is that the office is fun for children, but don't let that fool you. Our child was in a special situation (that required more attention to her teeth else they fall out really early), so the lack of attention to that situation would have led to future complications. read more

This is our third visit here and I just have nothing but good things to say. I'm always a little nervous taking my kiddo to ANY doctor because she can be so uncooperative. It's not uncommon for Dr.'s and staff to become impatient with her and rush us along. This, of course, on exacerbates her anxiety and makes her even less cooperative. This is never an issue with Dr. Shuffer and his staff. For instance, today, Chelsea was able to floss Emma's teeth almost halfway. When Emma covered her mouth and said,"no way!" Chelsea showed no sign of disapproval. She kept calm and respected my opinion that Emma wasn't going to cave. Enter Dr. J! I swear, he's a miracle worker! I don't know how he gets Emma to open wide and stay so still for him! He's got a gift. I'm always SO impressed with him. I think it's important to say that my kiddo has Down syndrome. The reason I think it's important is because, people tend to talk to Emma like she's a baby or like she's dumb and won't get what they are doing or saying so they just go through the motions and baby talk script. Not here. Everyone here treats us with respect. I never feel like we're an inconvenience. It's really just so comforting to have a place where Emma is just a kid. That means a lot to me. I wish all of Emma's Dr.'s and staff were this cool! Can't wait for our next visit! Who says that about the dentist? ? read more

Justin A. Shuffer, DDS - I'm just AMAZED at how he gets her to stay still for soooo long! He's got the magic touch... - Pediatric Dentists Near Me - San Dimas, California

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Yesterday, Sunday, my son had an accident playing baseball and damaged his front teeth badly. Dr.Shuffer came all the way to treat him and give him and myself peace of mind. He placed the measures neccesary to hold the teeth in place. What really stood out, is the fact that it was Sunday, and he dropped everything to treat Pablo. He showed compassion, patience and profesionalism to the 11th degree! I fyou have a little child this is the place to go. I highly recomend Dr.Shuffer for all your children dental needs. Don't hesitate, they wiil be in excellent hands! read more

I took my daughter to see Dr. Scuffer after rave reviews. My daughter had discoloration on her teeth. He told me the discoloration was an airborne bacteria found in people born in Central America, central Mexico, and Southeast Asia. And that my Only option was to ignore, put caps or to extract. My daughter was 2 years old. He did no X-rays. He did a very very minimal exam. And came To this conclusion. I since have have several second and third opinions. No one has ever heard of this bullshit he tried to sell me. The discoloration on my daughters teeth is from iron deposits. Not some insane weird third world country bacteria. We know this because her new dentist did X-rays, full exams, full cleanings and she looked at me like I was insane when I told Her what Dr Schuffer told us. I know he has rave reviews, maybe he just didn't like us, but I will never go back, and I will constantly tell everyone of our experience. read more

I was bringing my son here for about a year or so, recently he had some x-rays done and was told he had 5+ cavities in which prior visit he had none. So I requested a copy of his records for a second opinion and just received a letter from Dr Shuffer that is best we look for another dentist and they can only help us within 30 days of this letter for EMERGENCY TREATMENT ONLY! So this happened why?! Because I exercised my right to a second opinion? What a joke, stay away!! read more

Justin A. Shuffer, DDS - Pediatric Dentists Near Me - San Dimas, California

If I could give this places ZERO starts I most definitely would. The regional center provided me with his information because he treats children with special needs. Needless to say, I went there about a year ago with my child who is on the autism spectrum. She had been fighting an infection because of some issues she was having and with very limited speech we couldn't figure out what was bothering her. Finally, we discovered it was a tooth that was infected. To make a long story short he is VERY ARROGANT, RUDE, CONDESCENDING and money hungry. Is he there because he genuinely cares about your child's oral health? Nope, not at all. He is there to make money and degrade you. As a mom who would want to be subjected to that? As a special needs mom who already gets unsolicited advice from outsiders and to be made to feel as though you failed your child is downright mean. Especially by someone who thinks highly of himself and doesn't care about your child and only cares about the thousands of dollars you'll be paying on top of what your great dental insurance is paying him. Because I've personally had this experience he is THEE WORST dentist I have ever come across. Many friends have asked me for referrals for their special needs child(ren) and I tell them to stay away at all costs. Do yourself a favor and call Covina Surgery Center. (it's a dental place) Staff is super friendly and is compassionate when it comes to your child and the best part is they are there to serve your child NOT get rich like this jerk. read more

I love Dr. Shuffer and his staff. I have the kid that is terrified of the dentist. The one that screams and makes a scene every time we go. Dr. Shuffer and his staff are so patient with my son. They always take the time to listen and help my son work through his terrible anxiety. I would give more stars if I could. I would recommend this dentist to everybody, but especially those with kids who are scared of the dentist. In addition. To the wonderful dentist and staff. The office is super clean and very inviting for kiddos. We have been with Dr. Shuffer for several years now. read more

I waited forever to take my child to the dentist, as my son is Autistic and doesn't tolerate the instruments and noise very well. When I came to Dr. Shuffer, not only was he AMAZING to my child, but kind and patient with us parents as well. My son required cavity treatment, and it couldn't be done while he was conscious, again, due to his sensitivities. We did the procedure under general anesthesia in a hospital setting, and again, Dr. Shuffer impressed us with his ability to calm our nerves while successfully treating our child with EXCELLENT care! Would never think of taking my child ANYWHERE else!!! read more

So I found Dr. Shuffer through Yelp and decided to schedule my daughter's first dental appointment at his office since the reviews on here were so great. I could not be more pleased with how Dr. Shuffer explained everything to us and interacted with my children (I had brought my 7 month old son along and he did his first visit as well while he was there). My daughter felt extremely comfortable with Dr. Shuffer and his staff, in fact she was so excited about being at the dentist that she couldn't wait to tell people about it. How often does that happen? lol I look forward to building a long relationship with Dr. Shuffer and his staff for my kids dental visits. Thanks again! read more

Is there any moré stars..... WHERE CAN I GET THEM... My son is special needs and to find a good doctor that have patience its really hard WE feel blessed because WE finally found him. Dr.Shuffer is an amazing doctor he is caring very professional , he is very good with kids AMAZING WITH KIDS... He took out one of the tooth and usually I have to grab my son with at least three people but with doctor Shuffer it was not necessary I can not thank him enough because my son was not traumatized by the job he had done ... Also you can sense a relax environment not like other places where you feel nervous NOT with him since he is really nice with kids even the staff are very friendly you can only see happy people there and even the kids when they walk out the door have a smile ... I HIGHLY RECOMMEND DR.SHUFFER ...Thank you !! (BROOKLYN L. & mom) read more

Justin A. Shuffer, DDS - Getting familiar at the dentist I just couldnt believe my eyes ..2015 - Pediatric Dentists Near Me - San Dimas, California

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They couldn't take my kid for emergent procedure and she was in so much pain . They kept giving me the run around as to why they couldn't take her in . Had to get another referral to another pediatric dentist . This is not a reliable place . read more

This dental office is like a magical play land for kids. Doctor loves kids and has stuffed animals everywhere for kids to relax and enjoy. The doctor is very approachable and genuinely cares about preventative dentistry and keeping your kids natural teeth as long as possible. The staff is friendly and knowledgeable about maximizing insurance benefits. I searched high and low for a dentist for my kids now finally the search is over. Now if I can only find one for my husband and I! read more

Its hard to choose a good dentist for the kids , so we went to Dr. Shuffer's and looked like a relax place for them, as well his work is very good as described. Thank You! read more

Justin A. Shuffer, DDS - Pediatric Dentists Near Me - San Dimas, California

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What a fabulous place to take children to see the dentist. My girls love coming here! Dr. Shuffer is excellent and his staff are fabulous. The office is and rooms are super kid friendly. read more

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Amazing, pediatric dentist! He was recommended by another dentist and I absolutely would recommend him and his staff to others. My 8 year old daughter had her molar pulled last week and was so fearful. He was so patient with her and explained the entire procedure. He put her at ease as well as me! A true professional. read more

Justin A. Shuffer, DDS - Happy patient of Dr Shuffer! - Pediatric Dentists Near Me - San Dimas, California

This place is great for kids, not only is the environment set up well for them with movies, toys, and games but the Dr. has great patience working with them. I also had seen special needs children going to this office so if you have a child who has special needs you might try contacting them and seeing if they would work with your child and insurance. It's hard to find a place that specializes in kids these days, a place that's kept up...in a nice area...with kind staff that know how to interact with really young children...that provide great information about how to care for their teeth and so forth. I'm not sure at what age they stop seeing your child here because they only work with young children unless they are special needs. So far, this place is as good as it gets. The place was not messy surprisingly with all the toys children can play with but one suggestion I have for them would be to make sure they sweep or vacuum the floors to some of those play rooms, the one with the video/arcade game to be exact, because when I had gone the floor was dirty and if you have any little one's that prefer crawling or getting on the floor they might get a little dirty but if that doesn't bother you well no worries. As far as the location... well it's a bit hard to see from the street so keep your eyes out for a sign and parking lot with lots of trees surrounding it. The building is tucked a bit below the entrance of the parking lot amongst many bamboo (I think that's what they were) tree's and it gives this nice tropical feel to it. It's a beautiful building and I wish they had more Dr. Offices here. As you make your way in from the top of the parking lot you want to take the elevator to your right after the waiting area to the lower level and you will have no problem finding it. If you happen to drive around the parking lot to the bottom you wont have to take the elevator and it should be directly on your right side as you enter the doors. read more

Just brought my 3yr old for her first dental exam. Staff was very friendly and very good with kids. The office was very clean and kid appropriate. Once X-rays were done dr came in and was very friendly and open to any questions. No hesitation returning in 6 months! read more

Justin A. Shuffer, DDS - First visit - Pediatric Dentists Near Me - San Dimas, California

Not only did I get an attitude from the girl in the front office, but Dr. Shuffer also has a horrible attitude and demonstrated to me today that he cares nothing about patients. I tried to take my son for a simple cleaning (after a referral to his office). My child's regular dentist is an 80 mile round trip from my home, which is too far for a cleaning. Dr. Shuffer's ego is so huge that he refused to do the cleaning unless I agreed to permit him to treat my child. The office insisted on getting X-rays (an out-of-pocket cost for me) after the cleaning for future treatment. I explained (AGAIN) that I only wanted a cleaning. He proceeded to senselessly argue that I should have my son's surgeon do the cleaning. Despite my repeatedly explaining that the surgeon does not do cleanings (which a DDS should know) and repeatedly telling him I did not want to argue, and even offering to leave if the service could not be performed, he continued with the ridiculous argument that I should go to a surgeon's office for a cleaning.... Realizing his ego was wounded and he was incapable of stopping his non-sense, I finally had to end the senselessness by just walking out of the office. There are too many good business out there to return to this one.... read more

Horribly unprofessional and rude. Didn't seem to care that my son was in extreme pain. Refused to help us when i called him out for being rude ... it was a blessing we walked out of there. There are better, more professional, caring pediatric dentists out there. read more

We took our two toddlers here and the staff and dentist here are amazing. Very patient, kind, and thorough. They give you advice that makes sense. At our very first visit we got our name on their board outside their door, super cute and special!! I like that they slowly start to introduce the whole dentist deal. When we first went our visit was inside the doctor's office, he put on a whole show and my then one year old did surprisingly great. The next time was also an office visit after trying the chair and not succeeding. After that we did great. By 2.5 my daughter was sitting in a chair, by herself, letting them clean, floss, and fluoride. At the end they get a toy, and their toothbrush. read more

My daughter, age 4 and autistic, came in for a molar extraction today. This was her second attempt. The first time was a no-go because the laughing gas made her too silly to sit still. Dr. John(ny) was very patient with me when I said that general anesthesia wouldn't be an option for us, and was very open to us trying the extraction again without the laughing gas at a later time. I very much appreciated that he accepted my point of view without making me feel like I was overreacting. The entire staff were professional, courteous, and most importantly, they all have a good way with children. I'm not sure if the the staff other than the doctors are trained to work with special needs children, but if they aren't, you'd never know it. They were great. There is a fun waiting room and two additional playrooms for the kids with enough space that she can play with another patient or we could choose to separate her if needed. The toys are clean and the area is neat. As mentioned, her second attempt at removing her molar was today using only local anesthesia, and it was successful! Sofie left feeling great (once again) about visiting the dentist! Thanks for the great experience! read more

I cannot say enough about this doctor, his staff, and the facilities. Today was our first visit, after coming from other subpar dentists who shall remain nameless, and we will now make Dr. Shuffer our permanent pediatric dentist. My daughter had fun with the thoughtful play areas, and the staff was so calm and patient with her. I had 2 friends recommend Dr. Shuffer's office to us, and I will now pass on that info to anyone who will listen. We left with smiles from this dentist. Thank you Thank you! read more

Justin A. Shuffer, DDS - Pediatric Dentists Near Me - San Dimas, California

The first visit we made to Dr. Shuffer we didn't have our daughter listed on our family plan. The staff kindly suggested that we add her and if I wanted we could have done a possible free consultation-I denied the consultation and just rescheduled my daughter's appointment-bringing us today. First time ever mom, brought my daughter to Dr. Shuffer's office from multiple referrals by moms with little ones in our stroller strides community. Greeted and educated by Narlene. After our meet and greet she took my daughter and i to where she would get her teeth cleaned. Narlene was wonderful and showed everything to my daughter and even demonstrated how her tools would work on her hand. Once her teeth were cleaned Dr. Shuffer came in. He causally greeted my daughter then just kept a conversation going with me. About 5 min later he asked my daughter if he could check her mouth-she agreed. He was gentle and quick. Personally, I haven't experienced any poor behavior or mannerism describe in previous reviews other than waiting to be taken back was a bit of a wait. But I do understand that not everyone has the same first experience. Needless to say, we will continue my daughters dental care at Dr. Shuffer's office. read more

Can't recommend this dentist. He is condescending and arrogant. My son was very nervous having his teeth cleaned and started getting teary eyed. Dentist asked very annoyed "Why are you crying I haven't even done anything yet." Currently drive to Rancho Cucamonga from La Verne to my son's dentist who is warm and caring and understands kids who are nervous and afraid of going to the dentist. read more

The office and staff were nice but the Dr himself was very rude and all he did was belittle me and my child. My child even said something after the appointment as in.. "wow I think the dentist just chewed you out!" We have never met him before and he sure was abrupt and not very kid friendly nor parent friendly.. We will be going somewhere else! read more