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Just Your Broker

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7 years ago

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Transparent International - Some of the gym equipment successfully moved to new office space by Transparent.

Transparent International

(132 reviews)

Sunnyside

Transparent International, is a great company due to employees as Anthony Sclafani... He goes all…read morethe way to understand your needs as a customer and provides customer tailed details that will make your already stressful moving process with ease of mind. As a company they are a little bit more expensive than other carriers but they know what they do and quality is always a pricier everywhere. there is always a phone call away answer to your questions and margine to negotiate prices.

The experience with Transparent has been nothing short of horrendous. Our container arrived in port…read moreon January 15, 2026. We were told that night that the container could not be released because the express bill of lading was missing. Repeated attempts (7 weeks +) to get answers and resolution while you are forced to pay demurrage and other fees is inexcusable. The only response we ever received was "upper management is working on it." That was before they started to ghost us. After much digging we learned our shipment was withheld because Transparent didn't pay the ocean freight company for shipping our goods from Seattle to Europe. As a result they refused to issue the express bill of lading. But wait. There's more. We learned yesterday that Transparent also never paid the excellent moving company who packed our goods in Seattle in August 2025. They also didn't pay Italian company they hired to receive and move our goods to our home here. This company is now billing us. We paid Transparent the full contracted amount, $20,000+ August 2025 for a job that was never fully executed. They took our money and shafted their suppliers. And we still don't have our things. This move will end up costing us more than double if we have to absorb Transparent's debts. And we know at least 20 others who are suffering the same fate. Transparent "upper management" If you're reading this, where did our money go if not to fully cover our move and payment to your suppliers? What kind of service do you call this? I call it premeditated fraud. Shame on you.

Just Your Broker - customsbrokers - Updated October 2026

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