I had my first treatment here last week on Friday. It was a great experience!! Tatyana is very…read morefriendly and knowledgeable. It is a calm and relaxing environment. She tells you exactly what to expect, some treatments will get the results you want after 10 visits, and I appreciated the honesty! I highly recommend Health and Beauty Concept, the location is great as well. I'm looking forward to getting my facial here next week.

Do yourself a favor and just don't go here. The massages aren't great and the customer service is…read moreworse. I had an okay massage, the woman didn't even tell me her name when I entered. She asked how I was paying I told her that I was taking y wife's appointment from the groupon. She then did the massage which was just ok. Then when I was done I came out and she asked for my punch card. I told her I had the groupon and her mood totally changed. She told me that it was for one person only and couldn't be shared. Then she told me that I had to pay $65. To which I responded that I would pay but won't be back. She replied with "We don't want customers like you anyway." Seriously WTF!! This was an honest mistake by me and sure I may be at fault for not reading the very tiny fine print. But this could have gone so many different ways with a compromise of some sort. But now she is left without a tip and a terrible review on yelp. Also my wife had used 2 of the 3 massages already. The first masseuse made a comment about her appearance. The second masseuse hurt her so much she was sore for days. This was after repeated requests to stop pushing so hard. Anyway just don't go here!!

Great massage! Kit has amazing talent and her technique is truly astounding! Very friendly and very…read morepretty to boot. My job is a manual labor one and her massages are great. I truly recommend her you wont be disappointed!!

Filthy people, rude and disrespectful! They swallow 10 to 15 minutes of each appointment and they…read morekeep leaving the room and the girls expecting $30 and above tips! Some of them want you to do only the half an hour, which is usually want a hand job so also they can ask for another 50 and if you refuse, it's only tapping and wasting of time and the ladies smell bad with their stomach keep making noises!

Nara is absolutely incredible. This was my first massage, and I left feeling completely relaxed. I…read moreoriginally came in with lower and mid-back pain, and she reduced it by at least 80%. She was able to find tension spots in my back and legs that I didn't even know existed. I'm a bigger girl, so I was a bit nervous going in and sometimes feel uncomfortable in my body, but Nara was incredibly respectful and made me feel completely at ease. I was so happy with the results that I've already booked another appointment for next week. 15/10--highly recommend!

My husband surprised me with a 90 min couples massage for my birthday. I was super excited as we…read morehad massages in and outside of the country. However, this place is not a place for us. Upon arrival there is a tall staircase in order to enter the business. Though this wasn't a problem for us, keep in mind if you have any disabilities. They also make you take your shoes off and slip into slides. Once again no big deal, but bring socks. Upon actually entering the waiting area, they had my husband pay right away, which I thought was a huge red flag. In all the massages we've had, we've never paid first. There was also a 3% fee for using a card despite our total being over $200+. We get into the room, located right by the entrance and it is freezing. My husband's bed was warmed, however mine was not. I have never seen or heard of a heated massage table, but with a drafty window a portable heater would have solved this issue. When the two massage therapists entered they did not greet themselves and started saying something in another language. Mine asked me light or strong. I told her medium as that is what I have always requested from other locations. After that she noticed the bed wasn't warmed, attempted to fix it, but it was broken: WE WERE NOT ASKED OR INFORMED we were getting a DEEP tissue massage. Considering what a deep tissue massage entitles, they also did not ask other important questions like areas of concern or injuries. The massage started with some oil and hot stones and quickly progressed to pain. All I kept thinking was what type of massage did my husband book. I grimaced, flinched, and yelped in pain. My person's only response was "oh you're sensitive" and she continued at the same strength/depth. 90% was jamming her elbow into every possible pressure point and directly into my bones. This was not only the most painful massage I have ever had, but the second most painful and traumatic experience in my life; internal bleeding being my number one. I have a high pain tolerance and not sensitive to pain. Even more than that, she did not respect that I left my panties on and pulled them down and lifted them up. I'm immediately cried when she finally finished and on the entire way home. To say the least my masseuse did not receive a tip. I'm on muscle relaxers and have multiple bruises. I will never be back and regret not sitting up and ending it. Everything from the base of my skull to my legs hurt; to put it in perspective I weigh 135 pounds and 5'5". IF you book a couples massage with them, do not assume you are getting a Swedish massage like most places, despite there being no option to select.

Very good quality massages, but zero privacy when you share the massage place with other strangers…read morewith only a thin see-thru curtain in between the tables. Weird.

Had a massage which wasn't as good as expected. Gave a 15% tip, therapist argued with me about it…read more I found out from my credit card that they charged my credit card $128. I had put on my receipt $78. This is the most unprofessional business I have ever dealt with.

Marcia has a gift…read more I received a massage from her through a Groupon I purchased and it was just what I needed after a hectic few weeks. After a quick conversation where we covered what I was looking for, she customized the 90 minutes to be the perfect combination of relaxing and therapeutic. I had all my knots and tension worked out without feeling like I had gotten beat up. She also gave the right amount of communication throughout the massage: attentive without being intrusive to the experience. The room itself wasn't mind-blowing, but I couldn't care less when my eyes are closed for 95% of my time spent there. I also liked the fact that she used grapeseed oil for the massage. I use that at home myself--it's amazing for the skin, and far better than the more popular pore-clogging alternatives. I wish I could've bought ten Groupons to see her. Maybe I'll book an appointment when I'm feeling particularly "treat yo-self"-ish.

Absolutely wonderful! By far one of the best massages I've ever received. She worked slow and got…read moreout all the knots in every part of my off. This is the first time I've been able to turn my neck completely without feeling any strains or pains. I highly recommend going to Marcia. The room itself wasn't anything special but I was not there for the ambiance, I was there for the massage.

Terrible experience. BE AWARE. I went in for a massage and removed my jewelry beforehand,…read moreaccidentally leaving it on the side table. I realized it after leaving and called the business. Instead of offering to check the room or ask the staff if anyone had found it, the owner quickly told me they were not responsible for personal belongings left behind. My jewelry was never recovered, and the complete lack of concern or willingness to investigate was incredibly disappointing. Based on my experience, I would be very cautious about bringing any valuables into this business.

I would say it was a 6/10 i used the restroom before getting a massage And their a shower wich I…read morenever seen at a massage . Then they made us pay first wich I never in my life paid before a massage normally I pay after the service so we get the massage and then the 3 ladies are waiting for us with a pen to tip like that was not cute and felt obligated & harrased to tip!

You get a 50/50 shot with this business…read more Of four massages: 1) Bob showed up on time; amazing, sports massage and tipped generously; 2011-2012 2) Bob showed up mostly on time; awesome sports massage, decent tip; 2012-2013 3) Bob called to push back appointment due to traffic then called back to cancel due to traffic; no massage; 2014 4) I sought out Bob because of his experience working with athletes and I needed specific work done on my rotator cuff muscles (deep tissue, hard pressure that he has done in the past). I asked Bob to give me advanced notice if he had issues arriving on time per my previous encounter; we confirmed a time. The morning of he asks if we could move up my appointment by 4 hours and luckily I was flexible. He estimated he'd arrive within an hour and then 40 minutes later his contractor arrived for my Massage. While she was fine, I specifically needed very hard pressure otherwise I would not have booked a massage with his company. The failure to give more more than 1-4 hours notice about changing appointment times on two occasions and then not telling me he would not be providing the Massage but his contractor would is a clear disappointment and failure in communicating on his part. I was excited to explore a recurring massage with Bob for a couple of months. Unfortunately I find this business unreliable and dishonest. Will absolutely utilize more professional mobile massage services that are even on-demand like Zeel. Nothing like being excited for many days for acute muscle relief to only receive a Swedish style massage from someone you didn't book with. Buyers beware of the $60 deal!

Got an in-home massage from one of the massage therapists here and they did a great job! For the…read moreprice of a regular massage, you don't have to leave your home and they bring a table, music, lotions etc. with them. My massage was high quality and they listened to what I wanted. However, the scheduling process could use some work. Sometimes they answer and sometimes they don't. Also, when you do get a hold of them, they ask you for your preferred day/time, but then have to reach out to their staff to see if anyone is willing to do it. I'd expect them to just have everyone's availability and be able to fill in the spots as people request appointments, but it doesn't seem like the case here. Definitely worth the money and the hassle scheduling can be sometimes.

I was in dire need of a massage after traveling to Chicago for work. I called and they had…read moreavailability for a 90-min combo body massage. I asked the masseuse to focus on my feet and she did not disappoint! The spa is in an office building on the 8th floor and you have to sign in/out and wait for the masseuse to come get you from the lobby, so it doesn't feel like a total spa experience. However, the massage itself was wonderful and $135. Thank you again!

The best massage ever!…read more For everyone who takes care of themselves! I recommend, feel free to contact A very attentive master of his craft!!!