Jonathan & the employees have been very helpful to me . The facility is well taken care of,…read morerestrooms are always clean. The hours of availability are great . Starbucks next door .

Friendly staff. Facility is very new and super clean. They have an indoor loading dock protected…read morefrom the weather

I have had a storage unit here for over a year now. Access is easy but secure with units…read moreindividually alarmed and monitored 24/7 by a security company. I like that the units have concrete block walls which seem safer than some of the newer places.

From the owner: Our storage facility has 24 hour access. The units are 10 x 20. Each unit is individually alarmed,…read moremade of concrete block, illuminated, and available electric outlet. We now rent outdoor parking spaces for your car, boat, trailer, or RV. Spaces measure 9' x 29'.

responsive provides information answered questions polite friendly nice to answer storage…read moreavailability

From the owner: Our staff strives to offer a hassle free experience. We continually upgrade cameras, lighting, and…read moreaccess, to provide the upmost security possible.

Love working with Kyle. Very understanding and a outgoing…read moreperson. They always answer the phone. Angie

Clean. Professional. Reasonably priced. No complications. Wonderful place! They were so helpful…read more Definitely recommend!

So have to say this review is on the process of doing a lease on a storage unit…read more My husband and I in September last year rented a storage unit. I did it all wrong to be honest. I did not go look at it and I did not do much research. We rented from another company, we rented a climate control unit it was in a gated area but the building it was in was never locked. Our unit was broken into in a few months. We asked them to secure the building as they have other locations and the building is secure. The fence around the unit could be climbed. We tried to work with them but had no luck. All that said yesterday we went to Extra Space Storage to look at a unit, find out their security of the units and how secure the units were. As I learned my lesson to not just go online and rent a unit. The experience was amazing the Manager Joseph was a great help. ALL units are indoor and ina. Locked in area no one without access should ever be in there. I felt peoples stuff was very secure, not to say that things won't happen there is always that chance but ai don't feel that it is easy at all for it to happen. We saw the security cameras that are all around inside and we're working an a huge display screen. (Not like our other location that after it was broken into said their cameras have not been working for a while.) These units are all inside the old JC Penny's area or Promenade Mall at 41st and Yale. You drive in the gate inside the building and can get close to your unit or have a drive up unit that you can pull up too. Ours is not a drive up but very close to where you can park. They have carts inside to load and unload your vehicle or storage unit. The lock system they use is a cylinder lock and harder for it to be broken into so that was another security measure I loved.

I wanted to go back to extra space after my last one converted to another company and I ended up…read morehere. The service has been great throughout. I'm glad to be back with a company I know. Site is another one of those drive in one's that I really like.

I rent a small storage unit in this location. It's super convenient since it's close to my…read moreneighborhood. They have different sized units and have an electronic gate. They give you a code specific to you for entering and exiting. There have been two incidents in the last couple of years that prevent me from giving them a higher rating. My unit got broken into and various items were taken. I didn't find out about this until I showed up to find it with a different lock. I was shocked they hadn't reached out to me about it and the lack of information was astounding given that they're supposed to have cameras. They said I had to file a police report if I wanted to get any more details. This was very disappointing so now I keep a better inventory of what I have and don't keep anything valuable. The second incident was the gate not working. The keypad displayed a message saying the network was down. I called the support number since no staff was on site despite it being working hours. They didn't know what the issue was, only that the system was down and that no employees were able to be on site to assist until the following day. I proceeded to panic because I had an event in a couple of hours and I needed to get a lot of items out for it. I told them that was unacceptable and that I would have to try to get in somehow. Thankfully an employee arrived about 30 minutes after and helped me in. It was so stressful. I now try to go at least a day before to make sure this doesn't happen again. The only reason why I don't move my unit is because it's so close to me. When it comes to pricing, it's pretty comparable to other places.

Review update: I've had another unit at this location for about a year and a half. In that time…read moreI've been called twice by the manager to let me know someone had tried to break into my unit. If you are like me and don't answer unknown calls, returning the manager's call may be a problem, as all calls go to a call center, and of course they have no idea who called me or why. I would really like to know what they are going to do to prevent future break ins, but that information hasn't been forthcoming. Rent here at your own risk.