Pretty solid store and staff, owner knows his stuff and they have a good selection of supplies. I…read morejust needed a walker for my mother and he helped me with sizing it properly.

From the owner: Welcome to Complete Medical Supply! Our 2nd location in Cypress, Texas allows us to connect with…read moreour broad audience and diverse customer base. We work with the general public, hospitals, clinics, home health agencies & assisted living facilities for medical supplies in the Houston area. We specialize in 1000's of products including compression stockings, oxygen concentrators, CPAP equipment, walkers, wheelchairs, wound care, bath aids & much more! Lastly, we can conveniently hand deliver or dropship medical supplies straight to your home. Connect with one of our representatives today to find out what we can do for you!

Called looking for exact item, an abduction sling with pillow. He quoted me $49 which was more than…read moreI was quoted from another store off 290. Willing to pay the extra $10 since it was a lot closer. When my daughter got to the store she said she had called and was picking it up for me since I can't drive. He wrote over the price tag now saying it was $59. He is a crook. Should have read the reviews before visiting this store.

Ouch! When we walked in the door of this shop, the proprietor was sitting in a chair Since he…read moredidn't acknowledge seeing us, I said I thought I wanted to get some type of Rollater walker. He annoyingly waved toward a row of them. When my husband asked if I saw anything I liked, I said I didnt know how they worked or folded up and needed some help. The man-then angrily leaped out of his chair, grabbed up one, folding it up, all the while yelling at me. , and he continued to shout at me. We couldn't get out of there fast enough. He seemed to despise me the minute I walked in the door. My husband thought it was because I was a woman and he appeared to be a Muslin . We were an elderly couple with a cane and I was not dressed inappropriately.

Be very careful. Store does not have any returns or exchanges. Bought the wrong walker and 2 days…read morelater they refused to exchange or return item. At that time the salesperson pointed out that it says on my receipt "no exchanges or returns". Not informed by salesperson when I bought it. Two days later they would not stand behind their product. SHOP elsewhere.

Med Shop Plus staff was very helpful. I have rented from here often; Thank you Ms.Judy and staff…read morefor great customer service.

Sadly I am very disappointed with my last two encounters with Mobility City. I first encountered…read morethem while looking for a electric scooter for an upcoming purchase. Their pricing was lower than several competitors. Their show room is well stocked with a variety of mobility and independent aids. The first encounter was great, which led to the second encounter. On the second encounter I rented an electric scooter for an out of town trip. Unfortunately, the scooter was unusable, because it wouldn't stay charged. I was unable to participate with my family for my Grandson's 10th birthday. I returned the scooter and explained what happened. They tested and said it had a faulty charger and apologized. At no point was I offered a refund, only a credit to use at a later date. I opted to use the credit on a shower bench which I needed. The shower bench was a bit wobbly in the store, and I was told in the shower the suction cups would stabilize. This wasn't true. On the third use, it collapsed, leaving me to catch myself. Horrifying for me! I called a couple months after the purchase, and explained, only to be told all bath item sales are final, and it was over 30 days. My issue is that the customer should be made aware of this. So this is twice customer service is lacking. Unfortunately, the poor service over $50.00, has lost the opportunity for $1500.00+, along with future scooter rentals. Be warned, look for their warranty information or understand you are stuck with your purchase even if faulty. Bath equipment or not!

Great Service . Excellent scooter. Explained all operations clearly . Good price . Local…read moremaintenance is available that is very important

Helpful Informative works hard to get your insurance thru…read more Jennifier and staff awesome Bryon

Huge shoutout to J Star Medical!! I arrived from Los Angeles…read moreto visit with my sis in Baytown. Huge shoutout J Star Medical for their excellent prices, customer service and patience. I was stuck in heavy traffic and they were kind to wait for me!!! Sincerely, Diana