Great place, cleans my car perfectly everytime. All Bugs and dirt are washed away with easeread more

I had to go through THREE TIMES today to get my car clean. The attendant was super nice and…read moreapologetic, and sent me through the second time no problem. The car came out dirty again. A manager came out and tried making me feel bad, implying that I never washed it and said the bugs must have been "baking for days maybe weeks and asking for a third wash is being unreasonable." I explained that it's not unreasonable to expect that a car wash ACTUALLY WASHES CARS, and that my car was just washed a couple days ago but I wanted these new bugs off immediately to PREVENT baking, and showed him how I could easily wipe them off with my fingertip. I had to stand there in the parking lot with a paper napkin and cup of water and wipe the bugs off myself before I could go through a third time, and the manager acted like I was being a horrible person to expect my car to come out clean. I can deal with an occasional machine or soap mixture glitch, but the way I was treated was unacceptable. I will not return.

A little pricey and left water spots. Not from the area so chose the highest rated spot. A little…read morerundown and outdated.

I was vacuuming out my car when the attendant came and told me I had to move my car, now, so he…read morecould change the trash. I was the only customer there. Asked if I could just finish, since I was almost done. He replies no, pull up to the other vacuum. I said fine, I'll just leave now. He stood very close to my car. I asked him to back up. No. I peeled out. I will not be returning.

There is always a problem with my account and they want another credit card. It turns out they are…read morebilling both cards for one car. And since they lost all the staff to Lipton the new staff is clueless about directing a customer to the tow line.

Fast service. I needed to wipe car from missed spots. Ample time to vacuum. Pot holes at end of…read morecleaning line really need to be repaired.

Don't bother paying for an undercarriage wash. I paid for one with my carwash, and after exiting,…read moreI immediately checked underneath the car. It wasn't even wet!

I contacted Shawn because my car had a lot of dried up tree sap spots all over. Windows and body of…read morecar was a mess! Shawn was very personable, easy to work with. The car, inside and outside looks brand new!! He really took his time to clean off the stains and the finished results are excellent! A definite plus if you are looking at having your car detailed! what also made it even better is that he does his work at your house!

Great job fast responce very hard worker. I'd recommend him to anyone. In fact he's now booked…read morefor my other cars Tim

STILL OWES ME MONEY! Sharon M, this is the same story I had except I paid for the paint (twice)…read morewhich he never bought and he never did any work at all. Another customer took him to Small Claims Court with an even worse story of lending Tom $1,000 which he never repaid. I went to court to be a witness. Tom never showed up. I don't know where the case is now but Tom is a crook. DON'T GIVE HIM YOUR BUSINESS. There are other detailing businesses in the area. They all know about Tom.

PAY ATTENTION TO REVIEW DATES! The only good reviews from…read morethis place go back over a year to when it was owned by someone who actually did good work. These guys are scam artists and thieves. Don't give them your money. The work is absolute garbage--my car came back to me having been vacuumed and windexed with a spray of air freshener and an exterior wash. $150. I could have done that for less than $10 at the local car wash.

This is a nice little laundromat that has plenty of washers and driers and an extra plus they have…read morea car wash so you can get lots of chores done at once.

Always clean and they've recently upgraded to using just quarters and dollar coins! If you have any…read moremoney left on the old wickets the owner will refunded the money you have left on there!

Very slow service. Oil spilled on the engine. Smoke pouring out from under the hood. Very expensive.read more

They told me that if I did not replace the battery right away, it could be dangerous, and that the…read morereplacement would cost well over $300. So I went to AutoZone and bought a new battery. When they tried to install it, they could not loosen the bolt because it was too old, so I went to a repair shop. They said they would charge $50 just to install it, so I left. Then I decided to have it replaced at Walmart and made an appointment. After I came home, I went to a nearby repair shop and had the battery checked. The result was that there was nothing wrong with the battery. I was completely stunned. I had spent the entire day going from place to place just to replace the battery. I was exhausted. But the result was absolutely ridiculous. How can I trust Jiffy Lube after this? I could not help thinking that they must have replaced batteries this way countless times before. I especially wondered whether they may have done this to female customers who do not know much about cars. Yesterday, when I had my engine oil changed, they also told me that the cabin air filter needed to be replaced. But later I saw that they had charged me $65 for it. So I checked the prices of similar parts elsewhere. Almost all of them could be purchased for around $20. Why would they do something so outrageous? This location is in Lenox, MA. The last time I went there, they also told me something needed to be replaced. When I compared the price with other places, it was so unreasonable that I decided I would never go back. And now this has happened again.