I stopped in frantic due to my headlight being out and it was about to get dark. I am so happy that…read moreI had such wonderful employees to assist me. Thank you Josh and Alex for helping me out with my headlights. You guys were extremely knowledgeable and showed a lot of care when dealing with me. I will definitely recommend my neighborhood Advance Auto Parts-store #9532 to everyone!!!

Thank you to Josh, who helped us today! Very professional, we were in and out within 10 mins! God…read morebless you!

A few years ago, I bought a battery from the store at 1810 13th St. in Saint Cloud, FL. They rang…read moreup the battery, I paid, and then handed me a small packet of terminal grease along with my purchase. I hadn't asked for it. When I checked the receipt, I discovered they had charged me for it without asking or telling me. I went back inside, was immediately refunded, and ultimately worked out a resolution with store management. Today, THE EXACT SAME THING HAPPENED AGAIN. I bought a battery, paid for it, and was then handed another packet of grease with my receipt as though it were complimentary. Once again, I checked the receipt and found that I had been charged for something I never requested or agreed to purchase. Charging customers for products they did not request or agree to purchase is unlawful, not an upsell (Florida Statute § 501.204). And considering I experienced this exact same practice at this exact same store several years ago, the fact that IT IS STILL HAPPENING makes me seriously question whether this is an isolated employee issue--or a store policy.

Blasting Spanish music at 7:30. Reported to ASCAP. Fine is going to be amazing. No one spoke…read moreEnglish (in Saint Cloud, Flirida) and no one availed themselves to assist with my purchase. Couldn't locate the simplest of items in the store as to the disorganized nature of everything and just simply left. Money out the door! Forever!!

Came to the Orlando location to get some lowering springs taken off my Benz. They were friendly,…read moreaccommodating and reasonably priced. They charged me a fraction of what a German shop would have charged. They did a flawless job and had me in and out within 4 hours. I came back one week later with my new Benz and had lowering springs put in.

No returns policy. Essentially they don't provide you with any verbiage to return a product. Then…read moreif you wanted to return they will charge you 20-35% restocking fee. Only in FL. There are better vendors to buy from.

The service is great n the owner doesn't overcharge you n does a great job. Highly recommendread more

78/100 in 2016 challenge…read more Love this place. It is located in Kissimmee in between O.T.B. and Michigan Ave off of Donegan right after the railroad tracks. Don't let the railroad trails scare you. The do minor things like oil changes and other repairs. Tilo ( I think that is how you spell it) is one of the most honest mechanics you ever want to meet. My hubby sent me here for an oil change and a problem with my car. He told be right off the bat that is was going to be something he couldn't fix and sent me to someone who could. Very honest likeable guy. Never had any problems with the staff here and I will only go here from now on.

I have visited this location several times and usually get great customer service. On the night of…read moreTuesday May 26 around 8:15pm I walked in to buy batteries for my car keys. The young gentleman sweeping by the door greeted me but made me wait at the counter for well over a minute before asking what I needed. When I told him I needed key batteries he gave me some story how I needed to open them up myself and that the batteries were on the other side of the store. You could tell by his tone and body language he had no desire to assist me and simply wanted his day to be done. I noticed a lady behind the counter and asked her the same question only to be told in the same lazy I don't want to help you tone they don't do that. You will change a windshield wiper, and do a diagnostic test when you are not qualified mechanics but won't provide customer service to replace a key battery. To blame your laziness on a store policy is lame. Like I said I have visited this location several times for various reasons. This is not the first time I visited for key batteries, this location has changed them before. It is clear this location is losing its vision for top quality customer service. To the two people working the night shift. If your tone and language tell the customer you don't care, the customer will walk out and go somewhere else. Next time it might be bigger than a key battery

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Close to home knowledgeable employees good competitive prices, so my go to parts store. Stopped in…read morefor Mobile 1 oil 5 quart and 2 quart Lucas engine oil stabilizer one for car one for Club Car.

Purchased an item which I have a receipt for I had to wait days for it to come in, so decided to…read morepurchase the same item from a different advance auto parts store of the street in St. Cloud. I tried to return the part that I never even picked up. With receipt in hand, Laura, the manager is saying that she cannot refund my money. This is not policy. I don't know what's going on with this place but it's gone downhill what is disappointment?

Great experience with Road Runner. They ordered and installed the tires for my Porsche Taycan, and…read moreeverything was handled professionally. They offered the best prices I found, and the technicians were very knowledgeable. Highly recommend!

First review. but not the first time dealing with road runner tires. The employees have alway been…read morekind courteous and knowledgeable..also have had the pleasure of meeting the owner ricky. Weather i purchased used or new tires and or had front end service the experience has alway been great. Would definitely recomend and will always be a returning customer...