My husband and I made an appointment to have our living trust completed on August 26th and due to a family emergency, we were not able to make it. I called to reschedule for Monday at 11:00. Prior to going to the appointment this morning, I asked if they would honor the coupon for 15% off (totaling a $225 discount). Roberta said unequivocally no because the coupon says no exceptions and the coupon expired yesterday, August 30, which was the day before our appointment, on a Sunday. I explained we were scheduled for last week but needed to reschedule. She said they wouldn't honor the coupon but they would give me the $50 referral discount because my sister referred me. I let her know what a disappointment it was especially because I had two people lined up ready to use their services but will not be referring them to any longer. They literally missed out on $4,500 worth of business because of a $225 discount they refused to give. Roberta was smug in her response. What I really wanted to tell her if there are no clients, guess what?? They won't need you. There's a difference between following the letter of a policy and choosing to provide exceptional customer service. Policies may set the minimum standard, but how a business chooses to treat its customers is what defines it. read more

Thorough, patient, and professional. HIGHLY recommend. We needed to file for conservatorship for our son. Went super smoothly with next to no issues. read more

I recently was going through a divorce and I googled places for services and Just Document came up. I read the reviews and I was like I'm going to go with them. I met a lady named Tamara and she was so helpful throughout my whole entire divorce process. Tamara is very good at her job and she's very knowledgeable about everything you will need, and has resources for anything you need. I recommend that you go to Tamara and she will take care of you!! read more

We scheduled our appointment and Tamara was ready for us when we arrived. All paperwork had been completed timely and professionally so all we had to do was to record the doc at the County Assessor's office. Thank you for your expertise! read more

Responsible. Caring. Efficient. Reasonable price. This is my experience with Annette at Just Document Preparation. She is very nice and does take her time and explain to me the process of work and how it's going. I came in with divorce paper and then found out she does other documents preparation such amended my will. I would recommend her services to my friends and family. read more

I want to thank Annette for fitting us in to notarize our documents. Last minute & reasonably priced & great friendly service. Will definitely use her in the future! read more

They treated me great! I am currently using a walker and was unable to go up the stairs, so they came down to my car to get all my information. I can't recommend him highly enough. read more

I needed help with a name change and didn't know where to start. Jasmine was very helpful, friendly and knowledgeable. She answered all my questions and kept me updated through through the entire process. I highly recommend and will be a repeat customer. Thank you! read more

II went here for a living will and trust. Just Docs we're very helpful and answered all my questions and made everything very easy. I highly recommend them!!! read more

Tamara was professional, responsive and provided great follow through! I highly recommend her and Just Doc Prep to meet your legal needs.

I really cannot say enough positive things about my experience with this company. I paid them for a legal name change process just before COVID changed the world and shut everything down. They not only filed my paperwork like I paid them for, they made the arrangements for the newspaper advertising, they verified the advertising proof was submitted to court, and they followed my court case - notifying me of the new court date after it was postponed twice due to closure. Really amazing service for someone who doesn't have the time or savvy to navigate the tedious court process! read more

Joel and Annette at Just Document Preparation are fantastic! They are extremely knowledgeable, compassionate, and efficient. They helped me with my divorce last year, and now I am hiring them again for a different service-- nothing speaks to quality like repeat customers! When I decided to file for divorce, at first I did a consultation with a lawyer, and was quoted some $5000 to file with the lawyer, which would have likely resulted in even more contention and pain between my ex-husband and I. I AM SO GLAD I went with Just Documents Preparation instead, it was so much more affordable, quick, and painless. You just go in with your information and documents, they do all the work, can answer any questions you have about the process, and leave you feeling reassured that you are in good hands! Even after everything was complete, I needed help with returning to my maiden name and Joel kindly assisted me with getting the required documents for no charge. I would definitely recommend them for any legal document preparation. They are highly experienced and will help you with any and all parts of the process, leaving you to heal and move on with your life without worrying about the details of your legal process. HIGHLY RECOMMEND! read more

Extremely professional, reliable, and helpful. They have gone above and beyond in preparing my QDRO order with the least amount of stress on me. I highly recommend this business. read more

Great experience with this place. Took my parents and myself to do a transfer of title. When I took the documents to record at the county, they were impressed that everything was in order. I also was impressed with the work done by Annette. I highly recommend this place. I will be back for a living trust. read more

I've relied and come to depend on Just Doc Preps services. It's been maybe 9-10 years of reliable service ranging from my trust to an adoption. The prices are fair at a fraction of what a lawyer would charge. Will do business again. read more

Just document prep is amazing! I didn't know where to turn when I was having really horrible issues with my child's father, I couldn't afford a lawyer, I started to research And it led me here. Luisa is simply amazing and from day one has been very helpful + informative. I now have full physical custody of my baby and honestly think I couldn't have done it without the help of just document preparation! Luisa you are amazing, and everyone on the team is extremity kind and helpful. read more

Fabulous service. In these scary pandemic times, they were the only company I called who were willing to do virtual meetings. When we had to meet to sign paperwork, they masked up and met me in the parking lot. Very nice, compassionate, professional, and reliable people. And on top of that, their fees were less than everyone else I called. Highly recommended! read more

After having a less-than-lackluster experience with a previous paralegal, I was in dire need of help! Luisa at Just Document Preparation was a GODSEND. She was so nice, patient, understanding, professional, and helped me untangle the mess of incomplete paperwork and missing forms the last guy had made. What's more is she worked completely remotely- through phone, email, fax, and good old fashion snail mail - which was important to me since I moved nearly 2 hours away. On top of all of that, she kept me updated with weekly emails and was completely on top of getting updates from the clerk's office when they didn't update their online portal in a timely manner. I can not recommend this company highly enough! I wish there were 6 stars! Thank you Just Document Preparation, and most of all, Luisa! read more

My mother just met with Annette to make some amendments to her living trust. Annette is knowledgable and professional, and we left the appointment with a sense of confidence that we had made the right decision by doing business here rather than paying costlier attorney fees. read more

Annette at Just Doc Prep is an extremely courteous and trustworthy professional. I was filing for a divorce in California, but had to leave for New York and was concerned about all my paperwork being completed and delivered to the court. Annette reassured me that she would take care of everything, and in fact she did! She very reliably updated me at every development in the paperwork and got everything in on time. The paperwork was done well and for only a small percentage of what it would have cost to hire a lawyer. read more

I went to Just Doc Prep for assistance with a legal name change. I worked with Luisa, who was very helpful and made the process as quick and easy as possible. I would definitely recommend their services. read more

Annette was very professional. I was dealing with an out-of-town estate probate and she went out of her way to make sure when I was in town to handle the paperwork promptly and accurately. Kudos! read more

Just Document was professional and courteous. They explained every process and gave time frames (which were met) to get my divorce finalized. I was able to fit in appointments according to my work schedule and the fees to have paperwork prepared was more than reasonable. read more

Super helpful throughout the whole process. They laid everything out as far as what the court needed and what they needed from me as well. Everything went as expected and I am happy with how things were executed and resolved. read more

Easy and quick way to get most legal documents. I have used them twice and will go back for future documents.

Joel was great. He explained every step of the process to me more than once. He was very prompt in answering my emails. Overall he got the job done quickly for a reasonable price. Thank you :) read more

I used Just Doc Prep recently to set up a Trust and Will and I can't say enough about how great, timely and professional the service was. Went in for an appointment one week and two weeks later it was done. Legal stuff can be so scary and I was so relieved to have it handled with no worry and no stress. Yes, as someone else said, the prices are very fair compared to going to a lawyer. Annette explained everything so well and made me feel so comfortable. Definitely would go there again if needed! read more

I had my living trust done with Annette .. she made it so easy for me. I thought that it is going to be a very tedious process but it was easy than I I thought, I met with Annette for the first time told her what I wanted for my living trust and she explained it to me very simple to understand and not intimidating unlike some lawyers that talks above My head . It took maybe 30 minutes for my living will ... then she called me about a week when it was as all ready to be signed which only took maybe 15 mins. And was done . Annette was very nice and helpful. read more

Good fast and honest. Did a great job and reliable.

I was in a 11 year marriage and when it all came crashing down I was left with 3 young children and to top it all off I now had to go get an attorney to file for divorce. I could not afford all the legal fees the attorneys were asking for, I felt hopeless and lost, then a friend recommended Annette. OMGosh! She was a Godsend. Her and her entire office staff was so great. Annette reassured me that it would not be as difficult as I was imagining and she handled everything, all I had to do was take the paperwork down to the courthouse and file. For me, once I filed I had to go to court but even that was easy because the paper work done by Annette was so clean and clear that I basically just had to show up answer a few questions by the judge and that was that and I was done. When another issue came up 6 years later I didn't even think twice, I went right to Annette and she was so understanding. My children had to write something up for the judge and she was so great with them, especially my youngest (who is autistic) he did not shy away from her or her staff. Should something else come up Annette will defiantly be the first call I make. Annette, thank you and your staff for always being there to get us through our legal issues. You will never know what a blessing you have been to me and my children. May God continue to bless you and your warm caring office staff so you can continue to help us all. read more