It's sad to say that the disposition and evil demeanor once again haunts me. I've tried this…read morelocation 3 times to be sure that I'm not being pickey. My nails and no chip doesn't agree after 7 days or even 2 days. I took pictures to make sure that it's the old polish and not my nails as the tech in first chair stated.

I was very hesitant to come here after I read all the terrible reviews but my experience was pretty…read moregood. The girl doing my nails did a great job and she got started right away with no wait. I was ready to give 5 stars until I went to go wash my hands. The sink was so nasty, it had at least a 1 inch think band of black mold on the inside of the sink bowl. I've never seen black mold like that! It was around the whole sink. That could easily be cleaned but based on how much mold was there, its clear its been neglected for months. Very unhygienic and disgusting. Also I got a no chip mani and the UV light you put your hand under was filthy. I hovered my hand in there so I don't touch anything. When I got home I gave myself a nice scrub down because with the mold and the filthy UV light, I just felt dirty!! So all in all, I liked my nails and the girl doing them but my god this place needs a good cleaning!!

My first time to Alison's shop. I received the best pedicure and manicure I have ever received. I…read moreloved her shop too. I will be back.

From the owner: We pride ourselves by having an excellent variety of high quality polishes and gel products. Choose…read morefrom a multitude of colors to match your style. Discounts are available for your wedding party or large groups for any special occasion.

nice people in the shop, they gave me the nail design i wanted. i will be coming back! love that we…read morecan communicate despite the language barrier.

The attitudes in these establishments need to be studied…read more Don't believe them when they say they're under new management. It's merely just a rotation of family & friends. I wouldn't even recommend a dog to go into luxury nails & spa in Homewood,IL.

I came here to get my nails done and within 2 days, one broke When I came back to have it fixed, I…read morewas charged $5 for the repair, which was already frustrating but what really got me was that another customer was in there complaining about the exact same issue. Clearly, this isn't a one off situation. During my repair, the technician (I believe Both 14..who is either the owner or manager) literally walked out mid-service to go smoke a cigarette no explanation, no hand-off, nothing. Just left me sitting there. After waiting, I had to ask if someone was going to finish my nail. Eventually, another tech stepped in just to paint it. The whole experience was unprofessional, disorganized, and honestly rude. I tipped 20% on my original service, and it clearly meant nothing in terms of quality or customer care. I understand now why this place has so many bad reviews. The service is subpar at best. There are plenty of nail shops in the area--save your time and money and go somewhere that actually values its customers.

I went here February and I have receipts and all the stores have videos of me coming out of the…read moreshop, these people gave me a bad infection on my thumb to where my nail may have to come off and I have to this work. I talked to the manager He was so rude and a liar they even tried to deny that they had Facebook but no worries My attorney and a better business bureau are on top of it.

Always top tier service deluxe spa pedicure (male technician) and nails by April. Highly recommend…read moreand become a VIP Member

I have been going to A to Z for years. I have been a loyal customer through all the new owner…read more Today I called for a full set almond shape cat eye Christmas nail. The owner said to come in. I get there she didn't have Christmas color. I show her a pic of no chip Christmas design. She said she could do it. Well it was a fail. I asked her to just remove the design. She did told me I could go somewhere else if I was so picky. Not picky at all. She just doesn't have design skill. Yes I paid her full pric. I will never do business with them again.

Ms. Charmy did an amazing job on my nails. I have been looking for someone in Matteson that I can…read moretrust to do my nails and I found her. Most salons in the area want to put gel on your nails and polish them, no other options. She offered me different color acrylic powders, designs, nail shape and length. It's nice to be able to ask for what I want and not have nail technician act like it was an inconvenience for them. I was able to schedule my appointment in advance and she was ready when I arrived. My nails are healthier and more natural looking after my appointment witMz. Charmy

Before going to Charmy,the nail technician, my nails were jacked up. I almost made the same mistake…read moreby attempting another "chop shop" before I asked God,"please bless me with a black nail tech!" She responded to my text and followed up with me. GOD NOT ONLY BLESSED ME WITH A WONDERFUL NAIL TECH BUT SHE MADE MY HANDS POP!!!!!!!! Then if that wasn't the blessing, if you need a massuse, personal trainer, and a aesthetician? This is where you need to be!!!!! PLEASE!!!!!! LOCATED IN MATTESON, IL You will not go wrong but you will end up on a "perfect" note!

Nail Lab is so very unprofessional in Matteson IL. They are very dismissive and do not respect us…read moreas a ppl. Don't give them your money!! I received a Manicure yesterday. I expressed then that I felt they were too thin! They disagreed so I hesitatingly paid and left. Next day I look down and 2 are broken. I came in today explained to her, who i just paid my money to yesterday. She says you pay, you wait 40 minutes and dismissed me! Very disrespectful! Would not even look up. Please share! No respect! No consideration!!

Vicky is great! Always does an amazing job! The shop is nice and clean with friendly staff!read more

Very clean location, professional and experienced nail tech. Everyone was nice and it's a full…read moreservice, they have Barbers, Stylist, Nail Techs and a Esthetician Milah was great loved my nails. I will be back