NY Sound & Audio is Highly Recommended!!!!…read more UPDATE....... So I put the past and misunderstandings behind me and went back to NY Sound & Audio and they made things right. They welcomed me back with open arms and gave me the royal treatment. Anyways, They replaced a my blown subwoofer along with a cable head connection thingy and installed it at a reasonable price and in such a short time. I must be honest, I've always loved the quality sound they initially gave me and now it sounds even better!!!' I'm so happy we were able to mend things because I really love this place and they're like family to me Thank you for the excellent service!

Battery bought brand new for my 2007 BMW which came with 2 year warranty. 2 months after bought,…read moreparked on street for a few days and when came back battery was completely dead and took 20 minutes for a jump from other vehicle. Not only did this place I had to bring the car in for them to do anything. So I did, and just to discover I had to contact manufacturer for any help. I wouldn't recommend an oil change from this place. Very unfriendly and unpleasant staff as well

My friend got her 2011 pathfinder she got fog lights led bar with a new radio and upgrade speakers…read morevery loud speakers with good bass car play everything they legit shoutout! To dean and Dave for getting us out

I couldn't be happier with the work Patrick and the team at PNA did on my 2025 Toyota RAV4…read more From the beginning, Patrick took the time to explain every step of the installation and made recommendations based on sound quality instead of simply trying to sell me more equipment. His attention to detail and professionalism were outstanding. My system includes an ARC Audio X2 800.8 DSP/amplifier, JL Audio speakers, Infinity speakers, Beyma A-pillar tweeters, a Rockford Fosgate subwoofer, and sound deadening. The installation is exceptionally clean, everything works perfectly, and it looks completely factory. The biggest difference came from Patrick's DSP tuning. He transformed the system into something I honestly didn't think was possible in a RAV4. The soundstage is wide, the vocals are perfectly centered, the bass is tight and controlled, and every instrument is incredibly clear. The music is balanced, detailed, and enjoyable at any volume. Before the tuning I liked my system, but after Patrick finished, it became a completely different experience. I would rate the sound quality a 9.5 out of 10, and it now has the refined, premium sound I was hoping to achieve. If you're looking for a shop that truly understands car audio, DSP tuning, and high-quality installations, I highly recommend PNA. Patrick's knowledge, craftsmanship, and passion for great sound really show in his work. Thank you for exceeding my expectations!

It's hard to come across an honest auto shop. This man is…read morean absolute gentleman! My mother bought a used truck that had an older alarm system installed already, but it wasn't working and didn't have a remote. She brought it here and he was able to calibrate everything to work with one of his remotes and it was dirt cheap. He could have easily told her she needed a new system. I recommend this guy to anyone who needs an alarm system or similar work done. !

This was not only a Great Company....But I was stalled with my car ....And everyone was telling me…read moreI needed to get a New starter and Miraculously a call from Will of Stereo Upgrade and I was on my way....That the Quality Of Power! Above All The Rest!!!!!!! Going beyond the call of Duty!! Thanks you Will... You continually show Your Craft "Your The Bestest" Your Client Perrrita November 2018

I had a stereo installed , very happy with the work, we were chatting and I told him about an issue…read moreI am having with my brakes light staying on when the car is off, I took it to three different shops they checked the usual issues like the switch the harness and couldn't solve the problem. In less than 15 mins Kumar fixed the problem saving me a ton of frustration of having to disconnect the battery when parked. I was so happy after that. Been knowing infinity auto almost from inception, strongly recommend his professional service.

Come on down to Infiniti Auto Sound and Security! You'll be amazed at the variety of audio…read moreequipment they carry and the custom work they do too! Very friendly atmosphere and the quality of work is amazing. Highly recommend.

Let me tell you, John will take care of you like your his own kids…read more So what I mean by that is he will not just fix the problem, but explain to you on why there was a problem in the first place. He makes you feel comfortable with his knowledge and expertise. I highly recommend for anyone who wants to get electrical work done on there car to go there. What my issue was that I purchased some aftermarket tail lights and when he installed it the brake light didn't work. So he suggested I reach out to the company and explain to them what we did and show them that it's not working and it was there product. They replied back and assumed it was another issue and it may have been installed wrong or my OEM was damaged. John dug a little deeper and we were able to fix it and prove that the manufacturer was wrong. There wires on the lights was faulty. Thank you again for saving the day and now I can finally say I have a electrical place to go to.

I went to Long Island. Sounds because I needed a rear camera for my Nissan Altima and had the…read morepleasure of meeting John the owner. He is very patient and explained to me that it would be to my benefit to replace the radio also and made recommendations based on financial factors on the different radios And back view cameras. The job was accomplished in three hours, and I must say that I was exceedingly happy with his work and the time that he took to explain to me how the system works. I had to come back twice, not because of any defect in the product but because I need further training on how to use it he was very patient and took the time to do so. I highly recommend John and his establishment. Absolutely great service and highly recommended.

Ali is no good, unlicensed workers, shop is a dirty and it smells, guy is not their watching…read moreanything he collects money and run out, he has nothing written down, no receipts no receptionist, and nothing but unlicensed workers who are hungry and staving and sleeping in the cars that people leave their . Do yourself a favor and call the cops on this guy and take him to court.

Outstanding service on fixing my transmission great people South very comfortable leaving the car…read morethere they were clean the gentleman showed me Ali how well they took the transmission upon what was wrong what was broke showed me all the new parts going in

When you find someone like Dave you know you can stop looking. I brought my 2003 BMW 5 series in…read moreafter a very unfortunate episode with a Car Audio shop in Jacksonville FL. Professional Sound and Security put things right for about half what the Jacksonville shop charged me to so thoroughly screw up an admittedly challenging installation. (To be fair the other shop didn't over charge me, they really spent that many hours doing a miserable job.) Dave took the time to ask questions and understand my priorities for sound quality and functionality. He immediately pegged me as a musician from my questions and concerns which surprised and impressed me. The difference was astonishing. For the first time my after market audio upgrade actually sounded like an upgrade. This is a quality shop and the level of expertise you find here allows you to relax and trust that you will get the best service and value possible. I know, I've seen the alternative.

I finally took the plunge and got a CarPlay system for my car. After calling around to a few shops,…read moreProfessional Sound was the most reasonably priced, so I made an appointment. The morning of, I dropped off my car and spoke with Dave. He was very knowledgeable and you could tell he's been in the business for awhile. We went through the whole process and what needed to be done: the Sony system installation, connect to my backup camera and steering wheel controls, and replace the 12v cigarette lighter with a dual USB port. Dave let me know that the cigarette lighter replacement might cause some fitting issues, so he walked me through some alternatives if it didn't work out. I came to pick up my car 3 hours later and everything was perfectly installed! The total came out to $428 with tax. There were definitely some cheaper options out there but I felt comfortable knowing that the job would be done correctly the first time here.

Terriable Very rude…read more Disrespectful Went there for a simple job Couldn't install what was needed

Stay away if you can!!!!!! Left a mess in my car after CarPlay install. The CarPlay Module didn't…read morework and left me with no audio sound in my car and after several visits, I decided to ask them to remove it. Asked for a refund and the manager and owner tried to sell me a different item to avoid giving me the refund. I refused and they said my refund should arrive in 1-2 business days. After a week and a half, I called the owner and he said he'll get back to me with a confirmation/ tracking number for my refund- he never called back. I then called my bank a few days later and the rep stated there was no request for a refund made by Auto sound and Security. The chase representative disputed the charge for me and told me I'll get my money within the week. I have never written a review, but I had to because this was such a horrible experience. I would give them zero stars if I could. Do not go here!!!

excellent communication along with exceptional service with tv mounting . Would definitely…read morerecommend his services.

Quality of work is good and Jonathan was very quick and efficient, but I wish he could be more…read moreforthcoming with the price. I was quoted 95 flat fee but paid 420 excluding tax. I understand this might be a fair cost to mount my large TV but I would prefer knowing the full price beforehand and not be surprised by the full bill.

I had a really good experience with these guys, they installed an aftermarket Apple CarPlay…read moreinterface in my 2010 Infiniti and did a great job. Mohammed was really helpful with choosing the right interface for my car, installation went fine and now I have Apple CarPlay in a 15-year-old car!

Took my car to this shop, agreed to have four speakers with amp installed…read more It was pass the time it was supposed to be done so I called and was told it'd be ready in 20 minutes then was called back and said it'll be ready in about an hour and a half his tech wasn't finished and he had to look for parts Once I got to the shop, there was a fire a few blocks away, although you couldn't see where, you could smell the smoke so then the guy use the smell of the smoke as to why it was taking longer. This is two different reasons he's giving me Once I received the car he says... It's louder right? I say... Yes it's definitely louder. (that doesn't necessarily mean that it sounds good). He says if there are any issues/problems to come back there's a warranty I leave almost immediately because I had other things to attend to. At the very next light I navigated to my EQ and noticed all of my sliders were raised about 80% it wasn't a uniform/straight across but there also was no tuning method of any kind applied either. The very next morning I noticed a pretty audible hiss coming from the back right speaker I already planned on stopping by to ask about the eq sliders being raised in that fashion but now I made sure I went there in the am when they opened. I arrived and let them know the issue. At this point the original sales guy I was dealing with the day before wasn't at the store yet also the hiss from my back speakers is more like a buzzing sound now. The tech that worked on my car was there and also was the one who initially worked on the car this day. He ended up signaling that he was done and the guy at the register told me to check it out. Once I checked I noticed the buzzing was still there (no difference at all). No real action was taken until the original guy I was dealing with the day before arrived. At this point a different tech is tending to the car. He finishes and tells me to check it out. Once I check it out I noticed the pretty audible hiss is back but now it's in the front passenger side speaker. The tech goes back in comes back out and says... Drive around the block and see if you still hear it. So that's what I did. Guess what? The hiss is completely gone but the audio sounds really weird and has virtually no bass at all. So I let the tech know and he began adjusting the levels on the amp. This is where things go from bad to worse. The tech was not getting the levels right and the original sales guy I was dealing with also began adjusting the levels and it just wasn't sounding good at all. At this point it's approaching 1:30pm and I've been there since opening at 10am. I leave, return an hour later and another round of adjustments and tuning commences. To no avail. The guy I was dealing with (amongst other things) kept repeating you had 25 watt factory and I put 100 W in. You had 25 W factory speakers and I putt 100 W speakers in. This is something he kept unnecessarily repeating earlier as well. That's weird, why is he trying to convince me of something that I'm not questioning. I returned the following day (which would be day number three) and let them know they had to fix the tuning to where it's palatable or put factory speakers back. At one point during our back and forth he points to the no refund or exchange sign then almost immediately says that he would refund me, but then charge me for reinstalling the factories. He then refused to further service me and told me that I had to come back Thursday claiming to be too busy until then. I bought it on Thursday came back Friday came back again Saturday and he says I can't come back until the following Thursday. I immediately go to another audio shop. The passenger door was inspected and the first thing pointed out was that there was no cover on the speakers also because it had rained recently the speaker somehow got wet The last but the most important thing is the speakers were 35 W that peak at 100. They're not 100 W the way this guy was repeatedly emphasizing and trying to convince me of... What a surprise!