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    Jupiter Games

    3.0 (6 reviews)
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    Grzyboski's Trains - Photo 5: Corrected web page (Same web address as in photo 1)

    Grzyboski's Trains

    3.6(19 reviews)
    54.5 mi
    $

    My son searched for a train store while we were in the area and found this. This place was one of…read morethe most organized train shops I have seen. He bought a used Lionel transformer and an HO Doodlebug Trolley labeled as DNW (Does Not Work). As it turns out the gears had old grease on it that I was able to clean up. He now has a working transformer and trolley. All for $20 so a super great deal from a very friendly staff. Thank you for making a child continue to love trains.

    I ordered an MTH Great Northern Stock Car SKU: 20-94520. The photo shows and orange and green…read morecolored car (See photo 1), a color combination my wife and I both liked. I received the car, but it was orange and black. The road number,55329, did not match the road number on the car from his web page, 55327. (See photo 2.) I asked for a recommended resolution and was told that the web page picture can be inaccurate because the "The color of this particular car is the only way MTH produced it. Unfortunately colors can change from original computer images used in the catalogs and manufacturer's websites." And "The number is not mentioned because we go by the Sku# when selling the car unless you specify a certain RD# you are after. " So, the bottom line is that it's MTH's fault for the wrong picture and it's my fault for not specifying the road number that is pictured on his web page. I followed up with an email asking for him to refund $59.90 to my credit card. After a couple emails I called Joe Grzyboski (I guess the owner?) at his suggestion. He repeated what he said in the emails but finally agreed to "put this behind" him and provide a refund. I requested a prepaid mailing label and he provided that. When I received the refund notice from PayPal, it was for $45, not $59.90. (Just today I emailed Mr. Grzyboski about why the amount was less than the $59.90. (It's even less that the web page price of $49.95.) I also notice that Mr. Grzyboski's web page has now been corrected to show the black and orange car (See photo 5.) At least I can feel good about others seeing what they will actually get. I understand that Mr. Grzyboski is in business to make money. You should understand that if you have a problem with an order from GrzyboskiTrains.com, that you may not get the resolution you believe you deserve.

    Photos
    Grzyboski's Trains - Photo 1: The page I ordered from.

    Photo 1: The page I ordered from.

    Grzyboski's Trains - Invoice

    Invoice

    Grzyboski's Trains - Photo 2: The car I was sent. Note the color and road number is different from the order page.

    See all

    Photo 2: The car I was sent. Note the color and road number is different from the order page.

    Jupiter Games - hobbyshops - Updated May 2026

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