Never ever use this company. They mistreat and take advantage of their staff. They also have zero…read moreproblem cancelling booked jobs last minute and leaving their customers stuck with no other solution as happened today.

I needed to get rid of a bunch of things from my storage unit. I called 1-800 Junk to book an…read moreappointment. Their response rate was fast! They provide a free consultation before the removal to give you an estimate of the cost. I truly appreciated that! When I was on a call to book an appointment, I had told the person that I would want someone there exactly at 3:30pm. The person confirmed this for me and even sent me a text. However, on the day of the appointment at exactly 3:30pm I got a call saying that they will come by 4:30pm. I was annoyed because I had travelled a distance to be there and there was no way I was going back home. I conveyed my message to the person and he was very nice and apologized about this miscommunication. Promptly after that, they arrived in 30mins. The people who helped me were Jack and Haiden, both were super efficient and fast! They were very good at stacking the truck as well and charged me the right amount based on the volume. I was very impressed by them and would recommend this service. However, I would advice that when you book an appointment to email them instead of a phone call. Their call centre is not closely affiliated to the service and that can cause some miscommunication.

100% Useless, Unprofessional, Overcharging, Liars and DUI…read more Pre-booked pickup in White Rock. Tempura Pedic Bed, Box Spring and Frame. They said $314 2 men arrived, smelling of Alcohol and refusing to pickup our items, even though their prices were already outrageous, they insulted us, by claiming BedBugs! 1- No Bedbugs 2- Nobody has slept in that bed for nearly 2 years, meaning that it's impossible for there to be bedbugs in it...no bodies to feed on, they'd die! I'm Appalled with the incompetence of people, companies and making excuses for their incompetent employees. I DO NOT RECOMMEND THIS COMPANY!

Tried to get a quote…read more Next thing I knew I had an appointment booked and no way to cancel other than to call. Phone line says they want to answer in 60 seconds but after 5 minutes I hung up. site obvioul designed to trap you and try to force you to use them, Just another big corporation aggressively trying to get all the business it can

Fast and efficient! Tim and Reiner came to our home and cleaned out the garage in less than an…read morehour. Truly appreciate their assistance and professionalism

We used them to clear out our grandpas home for downsizing and they were awesome. They cleaned up…read moreafter themselves. Most companies quoted us 2 days and they got it done in 1. Thank you Tim and Samir!

Needed to get rid of sofa and air bed. Called and set date for removal (next day). Winston's…read morepeople dropped by and picked up the stuff at the indicated time. Friendly service and fair prices. Would definitely recommend if you need to get rid of stuff.

We were moving, downsizing from a four-bedroom house to a two-bedroom condo. Of course, lots of…read morestuff got donated or put into storage, but plenty of stuff just had to be thrown out. We've used several rubbish removal services over the 20 years we'd lived in our house, but Doug's might be the best. When I first called my questions were handled in a courteous and professional manner. On pick-up day, the crew arrived right on time. They quoted a fair price, then worked quickly and efficiently to take away all the trash. Even swept up afterwards! Terrific service, thanks!!!

I highly recommend 505 junk! They arrived on time were professional and fast at getting the job…read moredone. They were also very kind and nonjudgmentalI! I'm not sure if it was the owner or manager, I spoke to, but they helped me get it booked fast with a payment option I needed. I've used other junk removal services over the years and I can honestly say this by far was the best experience I have had also the most cost-effective! I will definitely be hiring them again in the near future!

The 3 buildings I managed is having a Spring Cleaning/ junk removal event and It's set up this…read moremorning at 8. The team of 2 came right on time. They start hauling the junks and estimating it would probably take them 2 hours and 2- 3 truck loads to complete the job... Did I mention they charged by the weight of the items instead of per truck load? You can check on their web-site how they work... I also like their ways of communicating, first by phone then email confirmation. They have their own trucks and the crew staff all wearing uniforms. All in all very professional job and definitely got my vote!

I reached out via text message at noon and Mike got back to me within minutes. By 3pm him and his…read morecolleague were done picking up my old couch, bathroom cabinet+sink and tall shelf. The process was super efficient, professional and friendly from start to finish. The payment was done via e-transfer. I would definitely use this company again. Thanks so much!

Dealing with Vancouver Rubbish Removal was a breeze! I emailed to get a quote from them with a…read moredescription of rubbish to be removed and received a response with a quote the very next morning (with a VERY reasonable price!) I had a few more questions so I sent another email and received a phone call within a few minutes and the guys decided to come and check out the situation that night, within the hour. They would have removed the junk that same night but I asked if they could come the next day, and they did. I had arranged for my flooring guy to let them into my suite while I was at work, and had set aside all the renovation debris and rubbish for them to take, which they did, but unfortunately my flooring guy had misunderstood and removed a few items from the rubbish pile so they weren't taken. I found out after the VRR guys had already left so I called them, explained the situation, and they offered to turn around and pick up the items that had been left behind! Such GREAT service, willing to go above and beyond!

These guys are great. When looking for a friendly, fast and…read morehigh value job in Vancouver- look no further! My two lovely gents (I'm so sorry but I've forgotten their names already ) showed up within the time estimate and took about 10 minutes to haul my fat couches out (always helps when you clear them a path.) Let's not forget that they will recycle your goods or donate items in good shape. I don't have a car myself so find this a great alternative to forcing a friend to take you to the dump. I will definitely be using their services again. You should too!

Friendly and professional service, they called to keep me updated on arrival time and the price was…read morelower than I expected.

Very professional and reliable services with reasonable price…read more They come on time with a very big trunk. They worked very carefully and professionally. They took down the wall mounted fixtures professionally without damaging the wall. They cut down the big 15 feet working table carefully in order to move out my shop. They removed all my 25 years garages. All done in 5 hours. I am very satisfied and highly recommend these guys. Thank you.

Showed up on time, on a saturday, with only 3 hours notice. Quick and efficient. Told me exactly…read morehow much it would be before they started and it was a great deal ($170 for two guys to dispose of two full queen mattresses and box springs, a large couch, a couple of tables and chairs and misc. Excellent.