Great staff, caring and helpful. Held a perfect memorial service for my mom at the Pavilion at…read moreHarpeth, everything from the food, staff to facility was excellent. Couldn't be more pleased.

Have had a pretty horrible experience with them from our initial call. When my FIL passed my wife…read morecalled as the only paperwork we had from him was from Harpeth Hills and it was for everything he had prepaid. He had told us in advance that he had done that. Nevertheless, she ended that call with Thomas with a 14K quote for a funeral! And a referral to a local funeral home in Austin to help us here with transport or whatever was needed. When we finally had time to think and spoke with the local funeral home about options we decided on cremation. We also separately decided we did not want to do a funeral or have that expense. Thomas was upset and rude when my wife informed him of the plan. He then called the funeral home from Austin and was upset with them for talking us out of the funeral services he proposed! They did not do that, we had already decided that prior to talking with them. Thomas then also left them a nasty online review. Not a great start! We then proceeded with the cremation and confirmed those plans with the cemetery who confirmed everything was indeed prepaid and there were no additional fees. Guess what happened when we showed up? That's right, additional fees! Almost $800 to have the date of death added to the scroll as the year is included, but not the date. I've since learned this is somewhat industry standard as it is a 3rd party cost, but what is not industry standard is repeatedly informing a customer everything is paid only to ask them for money at the last moment. Furthermore there is a complete disconnect between the funeral home and cemetery. They (Lynn-GM and John Sales Mgr) ultimately offered to provide the scroll at a discount but days later have still not sent that offer/quote to any of the family. They began by trying to take advantage of a family at one of their weakest moments and when that didn't work threw a temper tantrum. It then felt like they were trying to extract something from us on the burial as payback, but I now believe it was just further incompetence on their behalf. Even at their best throughout this process they felt shady. This is a corporate run funeral home and you'd hope since you lose the empathy in exchange for greed, you should at least gain efficiency, but here you get neither. Stay away!

I didn't end up hiring them, but when my electrician didn't show because of an emergency, I called…read morethem as a backup. Their schedule was busy so they couldn't come out for two days, but they were really communicative, understood the issue right away, and it was a relief just to know they were available. They even called back when a slot opened up earlier -- it didn't work with my schedule, but I appreciated it. I ended up not needing the work. Would definitely reach out for any other electrical issues.

We just had a service order completed by Clayton today. He responded on a timely manner and…read moreprovided great, educational service for GFCI installation as I requested to learn for future electrical issues. Service price was reasonable and the interaction was very friendly. We highly recommend utilizing this company for the Spring Hill area!

We love to support small businesses that do a great job, and that's exactly what we can say about…read moreVeteran Floor Care. We had a small job, and they worked with us and were very fair. Then, of course, they did a great job on the two rooms that really needed cleaning. We also loved how courteous and communicative they were. We will definitely be calling Veteran Floor Care again and gladly refer them.

Guys were right on time and did a wonderful job. They were very courteous and explained their…read moreprocedure before they started.

I cannot recommend Prodigy highly enough!! Last week, I had a mishap with a bottle of Metamucil and…read moremy kitchen sink, and Prodigy saved the day! The entire experience was great, top to bottom. My call was answered promptly, Mark (the owner of the company) patiently heard me explain my dilemma, and without judgment told me someone would be sent out to help within an hour. Not even 40 minutes later, Mark was at my door to asses the problem with my sink and garbage disposal. He wore shoe covers in my home, and kept all work areas clean and tidy. In minutes he had the problem fully diagnosed and had it all sorted out shortly after. He also gave me some recommendations for continuing garbage disposal maintenance. In the past, I've had repairmen be rude or ridicule for mistakes I've made with appliances, and this was the exact opposite experience. Thanks, Prodigy!

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

I had no idea our bins were SO nasty until they weren't! No nasty smell when you add a bag of…read moretrash to your bin, no flies and bugs hanging around waiting for lunch, and the garage collectors sure appreciate us . Thanks, TriStar

Tri star did a great job on getting the trash can clean and removing the odor. They were…read moreprofessional and the service was quick. I highly recommend giving them a call.

Chris did an amazing job helping us design a plaque for Rippavilla and then personally made sure it…read morewas setup to our satisfaction. Thank you!

Williams Funeral Home and staff have proven time and time again to be the prime example of a place…read moreto be when you're going through your hardest time in life. From losing my grandparents to my dad recently, the loving staff stayed close to us from the beginning. Even days after the funeral, they checked on us and invited us to the grief support group that they hold each month. I've never felt more loved! Thank you Williams FH!

I spoke to Millicent 2 nights ago, explained a family friend was passing, that she had money ina…read morefund and no family to help, told her I could pay $200 now and the rest for a cremation in 45 days when i could file an affidavit to get her money released, she seemed to had understood and said that would be fine, I get to this funeral home and am told more payment would be needed to proceed, horrible business, I would not had this facility pick up her body had she explained this to me, I thought she understood and seemed to care that I'm not even family and trying to get this took care since no one else will be able to! This place is a big fat zero for me! I won't be giving them a penny, figure it out in your own!

Customer service and the wonderful alterations I have had done..they aim to please each Customer..read more