1. Junk Free Iowa

    0

    Ankeny, IA

    Junk Free Iowa

    5.0 (1 review)
    Closed • 8:00 am - 8:00 pm

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    Services - Junk Free Iowa

    Property cleanout

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    1 year ago

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    College HUNKS Hauling Junk & Moving - Des Moines

    College HUNKS Hauling Junk & Moving - Des Moines

    (30 reviews)

    The guys that helped us both days were amazing! Extremely polite. Amazingly helpful. They moved…read morethe heavy stuff like it was nothing to them. They are more than they promise. Would definitely hire them again! Will recommend to anyone that we know is moving!

    I would not recommend this company…read more When I booked my move, I was told that I could cancel the service as long as I did so at least 24 hours before the scheduled appointment. Based on that information, I moved forward with the booking and paid a deposit. I cancelled my move several days in advance, well before the scheduled appointment, and received confirmation that the job had been cancelled. However, when I requested my refund, I was told I would not get my deposit back. I called multiple times asking to speak with a supervisor and was told someone would contact me. To this day, I have never received a call back. The lack of communication and customer service has been extremely frustrating. As a single mother, I work very hard for every dollar I earn. I explained my situation and asked the company to honor the cancellation terms that were explained to me when I booked the service, but I felt completely disregarded. Had I been told that my deposit would not be refunded, I would have made a different decision from the beginning. My biggest issue is not just the money, but what I believe was misleading information during the sales process and the lack of follow-through afterward. Customers deserve clear policies, honest communication, and timely responses when they have concerns. Unfortunately, that was not my experience. Cancelled September 17, well before the scheduled move date. I hope the company does the right thing and resolves this matter.

    Junk Free Iowa - junkremovalandhauling - Updated October 2026

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