Tennyson is the one of the nicest assisted living places in the area IMO…read more The folks working there are amazing. They are like the folks that work at Disneyland, always friendly and helpful, always in character, never negative. The facility is immaculate. There is a movie room, library, each wing has a sitting room for cards, visitors, TV and a fireplace. There is crown molding and upgraded base molding throughout, it looks like a high end hotel. There is even a bird cage in the lobby with a dozen little exotic birdies flying about. The number of extra activities is off the charts. Singing, bingo, music, movies, ice cream socials, etc. Tennyson, does everything it can to make your aging loved one apart of the human race. Of course it is up to your loved one whether they engage but the staff does everything it can to remove the environmental obstructions.

I cannot say enough wonderful things about Tennyson Court. After several bad experiences with…read more"five star" rated assisted living facilities, we have finally found someplace that treats my father with the care and respect he deserves. He has been there for several months, and we have absolutely no complaints. The staff is superb - he, and his room, are always clean, fed, etc. Any questions I have had or requests regarding the care of my father have been addressed instantly. They treat him with dignity and respect and, when he is being difficult, they know him and are able to cajole him into what he needs to do. If we cannot see him for a day, we do not worry that he is being taken care of. If anyone is in the process of trying to find a place for mom or dad, I know how difficult it can be, and I recommend you stop in at Tennyson - totally recommend them without any reservation.

The staff at this establishment is top notch! My grandpa is a resident here currently and each and…read moreevery caretaker treats him as if he is their own family. I am continuously impressed by their patience and compassion. I would recommend Wheatfield Commons to anyone with a loved one needing memory care.

Canterbury Woods in Williamsville is a CCRC and serves residents who are totally independent to…read morethose who need Assisted Living, Skilled Nursing or Memory Care. A person must be at least 62 to be accepted and must come in at the Independent level. There are several financial packages available. Whatever the rental cost of their apartment in Independent will be the same cost if the resident requires any of the other services as time goes on. In Independent Living, where I am most familiar, meals are provided in two fine restaurants and a cafe, and weekly cleaning is provided if you want it. Many people compare the living culture here with that of a cruise ship - there is access to a pool with a daily aqua aerobic class; yoga classes, balance and other exercise classes are available as well. There are also art classes; assorted classes in various topics by resident college professors; and to top is off there is a theater where professional and amateur performances are readily presented to the community and residents needn't even going outside. There is also a convenience store manned by volunteers and a Weekly Happy hour with music, wine and snacks. There is so much more! In my opinion after living here for eight years, I think it's a fine place to retire!

While I prefer cities to suburbs, this place really is in the perfect location. Its a retirement…read morecommunity, where you can literally increase the level of support you need as you age. Very cool on that front. You buy in, and they cover the health care etc. You rent a townhouse or apartment, there are 4 or so different eating options/dining rooms and of course, you can go off site and eat anywhere you like. You can have a car if you want, there is parking assigned by unit, but you can also easily not have a car. You are not eligible to come here until you are 62, but many come much later. Its more or less sold out so you may have a wait if you want to be there now. Ive been here a few times scoping out different size units for a few differernt retired couples. You can decorate as you like, but the apartments are pretty similar overall. You can have a car and for extra get a covered parking spot too. Theres a nice exercise facility there, and a reasonably diverse group, although all over the age of 62.

Staff work very hard to care for those who choose this facility. Nursing care is very good and…read morestaff are very friendly and work to make the time there nice.

This shit hole doesn't even deserve 1 star -the staff violate hippa laws by placing diagnosis at…read morethe door My family members was sick-staff did nothing-I called 911 and elderwood staff refused to let 911 in the building despite my wishes as POA and the patient . Once your family members is admitted to this he'll-despite paperwork showing the patient does not belong there-they treat patients like criminals and refuse to let them leave-they will do anything for a buck including calling police and adult protection without warrant Obviously family members will treat family patients with love and kindness, unlike treatment received here Please close this place down The elderly deserve to be treated with love, dignity and respect.

Pain meds were not given on time! Call light was never answered. If a patient needed to be assisted…read moreby wheelchair for Bathroom they were out of luck. Needed to wear a depends. Aids were beligerent if asked for anything. Nurses were understaffed.

I thought Greenfield physical therapy staff was outstanding.really top care. on one Sunday I had a…read morenurse for my husband with nails so long they curled. I went out to nurses station she was spitting sunflower seeds into a cup playing video games. she would not look up at me and when she finally did she talked to me constantly playing her game. I worked in the medical field for 35 years and never in my life have I witnessed anything like this. absolutely no place for this. she came in the room and had some jibber that made no sense. This is my old complaint but very frightening.

My sister, age 74 with some disabilities, has been a resident of Amberleigh for over 15 years. Most…read moreof her time there it was a very good place for her and she was happy and comfortable. Although the quality of the facility, care and programming slipped somewhat over the years, things have nosedived dramatically since Kara became the new executive director. Food quality has declined, outside activities (bus trips for lunch or tours, etc.) have been significantly reduced and recently the facilities have been infested with bedbugs. To make matters worse there is absolutely no communication by Kara with outside family to explain or even acknowledge any of these issues, leaving us to be detectives to find out what is happening there. This is not acceptable for a facility charging $3,000 per month. An executive director who does not respond to telephone calls or emails is also not acceptable. In my opinion the friendly, family atmosphere of Amberleigh is gone, replaced by one of collect money, don't acknowledge problems and keep family in the dark. Needless to say, we are moving my sister out ASAP.

My mother has been a resident in the in the dependent living section since 01/2021…read more The quality of the service and food in the dining room has been steadily declining. When she first moved in there were linen table clothes and the tables were clean and set up for the next group of diners. The food was cooked well and hot when served. And the food tasted good. Not so any more. There are not enough servers. The pay scale at Amberleigh is very low. The employees need to be paid a living wage. Perhaps that would encourage people to apply for work at Amberleigh. The staff turnover is very high. The carpets in the halls are dirty and need to be replaced. The elevators are filthy and in need of a deep cleaning. Amberleigh has been very good about increasing the rent each year. On the plus side, the staff are very friendly and helpful. The entertainment provided by Amberleigh is great! My mother has made many friends and enjoys spending time with them.

The quality of food and the service at table side is great and comforting! We are thankful for the…read morekindness always given.

The care here is great..well as great as it can be. The staff are trying their hardest and I…read morerespect that. But my goodness, from the few interactions I have had with Mary Beth that was not great. She has been aggressive and accusatory for me being upset about the care my loved one is getting. I truly hope this place turns around before the last days

I am writing this review on Jan 3, 2025 I share this because the negative reviews I see here are…read morefrom 2016-17. I will also say here that I do not work here nor have I ever worked here. Brompton Heights, in my opinion, is one of the best I have ever walked into. After 40 years as a professional in the medical field, I have seen many many things, both good and bad. I am especially keen to keep an eye out for things that aren't so good in the nursing home industry. My loved one's assisted living journey began at another local facility. Because of the less than good care that was received he moved to Brompton Heights. This is a decision our family will never regret. There was also never a day or even a moment when he or his family was not treated with respect and dignity. He was without a doubt, a member of the Brompton community. He sadly left us on 12/31/24 because of recurrent cancer while under Hospice care. My biggest concern and fear upon learning his cancer had returned was how his pain would be managed. I was truly scared of this unknown. I can now honestly say that there was never a time where his physical or emotional needs were not met within a short period of time I can only speak to the tremendous staff on the North unit but I have no doubt that the South unit demonstrates the same incredible quality of care. Every single person in every single department that met him treated him as he deserved to be treated, as someone who mattered. Almost every single time I walked into the facility I would see a staff member or two, or three gathered with a resident offering comfort and sharing a story or telling jokes I am grateful for the care that my loved one ( and my family members ) received during the time at Brompton. Thank you each and everyone one of you from the bottom of my heart.

This place is such an active environment. I was at the property for their Christmas party, and…read morethere was food, entertainment, crafts and families all over the place. Everyone, including the residents and staff, all had the biggest smiles on their faces.