Wonderful experience today! TJ was such a breath of fresh air. He was a professional. He was on…read moretime. He was friendly. He was clean cut. He absolutely knew what he was doing. He was fast, tidy and thorough. Full Force was less expensive than any other plumber we called. I hope he stays a plumber for me, my family and friends for many years to come. Couldn't be happier with this outstanding service. Also, Camille, at Full Force was amazing and a delight to talk with when I called. She made me feel like an old friend in 5 seconds.

Did a great job. Terry was very professional but also friendly. When he finished, everything was…read morecleaned up properly.

I hired Sunshine Plumbing to replace two existing 50 gal water heaters with a single tankless hot…read morewater heater. This is a big job and I did my homework choosing a reputable company. I received their information as a referral from one of the owners of my trusted HVAC company in Dallas who used Mark to install a tankless in his home as well. Mark is honest, fair, down to earth, and a true professional in every sense of the word. He is also incredibly respectful with a great attitude... can you believe he asked me with a smile (!) how I wanted my floor mopped after him and his crew worked a long 10 hour day with almost no breaks. He stayed late just to make sure we didn't lose hot water overnight, and my wife and I both were very grateful for that. If you've been down the home improvement path, you know there can be some surprises, and this job was no exception. Mark was incredibly patient and even had to reschedule some of his other jobs (and make return trips here), and he refused to take a *dime* from me until every last detail on the job was complete. WOW. True craftsmen are hard to find, and Mark is one of them. I'm truly impressed with Sunshine Plumbing and will be using them for all future plumbing needs. (And, yes, tankless technology is absolutely incredible).

Great customer service! Mark is always there when he says he will be there! Profressional…read moreworkmanship ...always explains in detail what plumbing issues he observes and what it will take to fix it! Gives detailed explanation of work and charges. This is the third or fourth time I have used SUNSHINE PLUMBING...Mark is my go to plumber!

I have had Alkaline do two plumbing jobs for my property so far and have been extremely satisfied…read moreeach time. Mason fixed an improper installation that another plumbing company did previously and it has worked great. The second time, Mason came out on his day off to fix a main water line break that we had. He truly cares about his customers and treats them like family. Not only did he do a great job on the repair, when I got the invoice, he did not upcharge at all for overtime/ an emergency call. I will continue to use Alkaline (Mason) for all of our needs and will recommend him to all of our friends/ family.

Absolute Godsend! I had some questionable plumbing done and was tired of throwing money at people…read morewho didn't seem to be getting the job done. So I called Alkaline Plumbing. Mason was so nice and professional. He was able to come same day and look at my problem. I very much appreciated him explaining things in basic terms for me. He gave me very reasonable quote and my problem was fixed in just a few hours. 4 months of anxiety about this plumbing gone. He then sent a camera to check for other issues. So very thorough. This was, by far, the best experience I've had with any technician of practically any trade. 100% recommend!

Francisco was excellent to work with. This is the second time I've used Intown and both times were…read moreexcellent . Always up front about pricing etc. Punctual and easy to work with.

Two different guys had differing opinions on where the leak was. They still wanted to charge me…read moreanother $3,000 to excavate. Turns out, another company I called said it was the water heater and repaired it. I paid Intown $250.00 and 350.00 for literally false conclusions. THEY NEED TO PAY ME BACK! M Pittman

This company is very professional knowledgeable, considerate and we are glad that we found them! We…read morehighly recommend them

Quick response. Didn't answer when I called but called back as soon as he was available. Friendly…read moreand responsive. Was able to take care of the issue all in the same day. Will definitely call him again in the future.

Formal Complaint Regarding Choice Home Warranty and Clockwise Plumbing…read more I am submitting this complaint regarding the unacceptable handling of a plumbing claim by Choice Home Warranty and their assigned contractor, Clockwise Plumbing. A technician named Jeremy from Clockwise Plumbing was dispatched to my home to diagnose a leak beneath my kitchen sink. At the time he arrived, the leak had temporarily stopped. Rather than performing a thorough inspection, Jeremy briefly crawled under the sink, looked around for only a short period, and concluded that the issue was simply a "caulking problem." This diagnosis was completely inaccurate. Caulking does not cause water to pour from the plumbing beneath a sink. Less than 24 hours after Jeremy left, water began pouring from underneath the sink. The leak became so severe that I had to call the Fire Department, who responded and used a T-wrench to shut off the water supply from outside the home because I could not stop the flooding myself. I immediately contacted Choice Home Warranty to report that the diagnosis provided by Clockwise Plumbing was incorrect. However, Choice Home Warranty repeatedly relied on the false information provided by Clockwise Plumbing, insisting that the issue involved caulking despite the obvious plumbing failure. During this process, I was provided the cell phone number for Sharon at Clockwise Plumbing by Choice Home Warranty. When I called her seeking emergency assistance, she immediately became rude and asked how I had obtained her personal cell phone number. I informed her that Choice Home Warranty had provided it to me. Instead of showing concern that my home had no running water and had experienced flooding, she simply instructed me to call the warranty company and request a recall. She made no effort to dispatch a technician or assist with resolving the emergency. I followed her instructions and contacted Choice Home Warranty again. Rather than resolving the issue promptly, I encountered repeated delays and unnecessary obstacles. I specifically requested that Choice Home Warranty assign a different plumbing company because I no longer had confidence in Clockwise Plumbing's ability to properly diagnose or repair the problem. It appeared they were more interested in collecting a service fee than performing a competent inspection. Despite explaining that my home's water had been shut off and that I had no running water, Choice Home Warranty informed me that I would have to wait yet another day for Clockwise Plumbing to respond. This was completely unreasonable given that my household had been left without water due to an incorrect diagnosis and the failure to properly inspect the plumbing system. The actions of both Choice Home Warranty and Clockwise Plumbing demonstrated a lack of professionalism, poor customer service, and a failure to respond appropriately to an emergency plumbing situation. A competent inspection during the initial service call likely would have identified the actual source of the leak and prevented the flooding, the involvement of the Fire Department, and the loss of water service to my home. As a result of this experience, I am requesting: A full investigation into the conduct and workmanship of Clockwise Plumbing and technician Jeremy. Reimbursement of my service call fee because the initial diagnosis was negligent and incorrect. Immediate assignment of a qualified and competent licensed plumbing contractor to properly diagnose and repair the issue. Compensation for any damages and expenses resulting from the delay in repairs and the inaccurate diagnosis. A written response from Choice Home Warranty explaining why an obvious plumbing leak was incorrectly classified as a caulking issue and why I was left without water despite reporting an emergency. This experience has been unacceptable and has caused unnecessary inconvenience, property damage, stress, and loss of essential water service due to the failures of both Choice Home Warranty and Clockwise Plumbing.

I had a very disappointing experience with Clockwise Plumbing today through my Choice Home Warranty…read moreservice. A technician who appeared to be very young (likely early 20s) came out to look at a simple bathroom sink issue. He spent roughly 15 minutes examining the sink, then called a colleague and admitted he did not have the proper tools for the job. After that brief inspection, his diagnosis was that the entire sink needed to be replaced. That conclusion seemed excessive given the minimal troubleshooting that was done. It felt more like a quick dismissal of the problem rather than a proper attempt to diagnose or repair it. Concerned, I called Clockwise Plumbing to discuss the visit and ask for clarification. Unfortunately, the owner refused to take my call. When a company is sent through a home warranty service, homeowners expect competent service, proper tools, and a willingness to stand behind the technician's work. That was not my experience today.

Great service & answered any questions I had along the way. I highly recommend their work!read more

Justin and his team were absolutely great. They came out the same day I called with my gas leak…read moreissue and put our minds at ease with his knowledge and professionalism. They fixed our issue and cleaned up after themselves in no time! I'm recommending them to everyone I know. Thank you Justin