I brought my kids here expecting to have a good time, but the experience was ruined by an employee "manager" who either didn't know the rules or chose to ignore them. I had paid for admission and was standing on the green divider in the kids' area--something the posted rules explicitly allow. Despite that, she repeatedly insisted I was breaking the rules and refused to listen when I pointed to the official sign. My son isn't even 2 years old, and I was simply trying to stay close enough to keep him safe if he fell. Instead of showing any understanding or basic courtesy, she was rude, argumentative, and actually told me I could leave. So my choices were either stay close to protect my toddler or leave the facility. It's unacceptable to treat paying customers this way, especially parents trying to watch over young children. If your own posted rules don't matter to your staff and safety concerns are met with hostility, then you have a serious management problem. We won't be coming back, and I certainly won't recommend this place to anyone. read more

Parking lot was sketch, building was run down except their new bowling area and bar. Everything else was filthy & run down. The trampolines literally had holes, some just open others with duct tape. The building looked like it hadn't been cleaned in weeks. Oh but the bar was nice and clean. The little kids area looks questionable when it comes to cleanliness as well. They should have put money in upgrading what they had before adding on. The socks they require you to buy look like they are from china & run small. They got a hole in them less than 20 minutes into jumping. read more

Great location to have the kids run around and get rid of that extra energy. Some of the equipment are showing signs of age and needs some repairing or replacing. Staff is friendly but the bartenders seems to be very young and not too sure on how to mix drinks. The arcade games are ok but not the best and they don't really give tickets for the price of the prices. Other than that the kids enjoyed it. read more

Jumping World - Pasadena - Family time - Trampoline Parks Near Me - Pasadena, Texas

The place is really old and run down EVERYWHERE. The trampolines look really old and have patches all over, edges are old and peeling, the carpet looks like it needs a really good deep shampoo cleaning. The walls need to get repainted everywhere, even the furniture is all old and torn. They have a little arcade area and each game is $1.50. Totally not worth it. We went on a Friday around noon during summer and the place was pretty empty. My two kids went to play in a trampoline area that I had not noticed that it said was for toddlers, (it didn't look like it was for toddlers) and the young guy working there told me they couldn't play there, even though the place was pretty empty and there were no younger kids around and they were just trampolines, not like they were too heavy or anything to break anything in that area. So I moved them to the dodgeball area for kids 11 and up. A little later this little boy that looked like he was maybe 3 went into the dodgeball area where my older kids were playing and the guy didn't tell his mom anything about that area being for kids 11 and up. Then two other little kids that looked like 2 or 3 years old, went to the basketball area across from there where it says for kids 5 and up, and the guy was there watching and didn't have them move out of that area that said for older kids. So if you're going to enforce the rules for older kids, then enforce the rules for the little kids as well and not let them play in areas not designated for their age. We won't be back anyway. The workers were all young, some friendly, some not. Didn't see an actual mature adult working there. The parking lot seemed sketchy too. And definitely not worth the price. Better off paying a little more in a newer place where they actually maintain the place well for kids. read more

Do not reserve a party here. It's over priced and our hostess barely helped. And food took forever

Everything Is Over Priced N Everything Is Old N Not Maintained. So Many Patches On Trampolines N Duck Tape. The Foam Pit Stinks, Not Sanitary At All. Where Is The Money Going? Sure Isn't To Restore This Runned Down Place. read more

Amazing for a day trip visit for the whole family . Mom and Dads are encouraged to get out there and jump with the kids or even on an adult only visit !! The games are a little bit over priced , however the rest of the entertainment that is offered compensated for the cost of the arcade games ten fold !! The snacks are also very reasonable. Gatorade is $2.50, chips are 2x$1 ( small bags ) Ect . 6' There is also a small bowling alley with 3-4 lanes for $5 a game .let read more

My children and I recently visited Jumping World in Pasadena with my young child, and unfortunately, our experience in the 5 and under play area was disappointing. The space did not feel safe or well-maintained for younger children. First, the area was overcrowded with older kids who were not being monitored, making it difficult for the little ones to play safely. There seemed to be a lack of staff supervision to enforce the age restrictions, which led to rough play and safety concerns. Also the staff were a lot of teenagers that smell like weed and we're not doing a good job. When I went to ask for a manager one of the front chicken ladies at the counter, grabbed the manager her name was was very rude and did not know how to speak. I advised her there was a child with a lollipop, jumping and a kid that had a cast I understand it's parents fault and there are waivers that are signed but as a facility, I should feel safe where my kids are. I will not be coming back to this place and it's sad because my kids enjoy the few times that they have been staff are very unprofessional. Additionally, some of the play equipment appeared worn down and not as clean as it should be for a place that caters to young children. Cleanliness and safety should be a top priority, but it didn't seem like these standards were being met. Overall, I was expecting a more enjoyable and safe experience for my child, but we left feeling frustrated. I hope the management takes the necessary steps to improve the supervision, cleanliness, and overall organization of the 5 and under area so that families with small children can have a positive and safe experience in the futur. read more

I got a Paleta payaso at the vendor and when I started eating it I realized that it tasted funny so I looked at it and realized that I had mold. I am disgusted and disappointed that a business that I have been to for years would send me something that is moldy. I just l hope that I don't get sick. If I do I know that I will never get any food from there. Make sure to read dates before you buy. read more

Jumping World - Pasadena - Moldy paleta - Trampoline Parks Near Me - Pasadena, Texas

Horrible!!!!!!! Very unprofessional manager who is unwilling to hear the complaint and laughs in your face. Never never never do your child's party here! Low class not no budget. Inexperienced party hosts! Worst experience ever! read more

This is such a great place and super affordable! It's huge and it offers areas for toddlers too! I went right when it opened on a Saturday and we spent the whole hour and a half practically spaced apart from everyone up until the end because more families were arriving. I didn't try the food but it smelled good! read more

This is the only Jumping World location Ive ever visited. This place was ok. There is a small arcade area and a small area for younger kids which i appreciated. All but one of the games my kid wanted to play worked. Prices are good and I really appreciate the option to purchase play time for an hour or two only. Place seemed a little dingy and worn out and there were some repairs to some of the play surfaces that were very visible. Staff was present and not rude (though I wouldn't use the word friendly to describe them). Parking was plentiful as well on the day I went but it is next to an event center. read more

I had my daughter 2nd birthday there ! It was amazing the girls helped me get everyone the wrist bands they needed and made sure we had everything we needed, I still take my toddler on the weekdays and she always has a blast she loves the arcade games they put in ! And it's good because they added a toddler section as well ! The photos where of the setup for the party read more

Jumping World - Pasadena - Trampoline Parks Near Me - Pasadena, Texas

See all

Good place to bring kids to burn off extra energy. Not as nice as Sky Zone, but still a good value for your money and pretty clean. Also has arcade games, trampoline dodge ball, a separate area for toddlers, and a foam pit. read more

Jumping World - Pasadena - Good place to bring kids to burn off some energy - Trampoline Parks Near Me - Pasadena, Texas

Honesty it wasn't bad, my only complaint is, if they don't make the food till we get here ... why can I change my party count from 20 people to 10?? Literally half my sons class got strep. I was given till Thursday to change my plans (Saturday was the party) ... I know you can't cancel the party but it would have been nice to down grade to only the 10 jumpers ... read more

This is a great place to bring kids. The pricing and space is awesome. Will definitely be returning and recommending.

Took the kids last week & they had a blast. Furniture could be updated & windows washed & tables kept picked up. The people are nice & it really nice & cool on a hot day. read more

I took the day off Tuesday to spend with my kids before school started and all they wanted to do was go to Jumping World. We got there a few minutes before they open at noon and waited until 12:30 before the manager showed up. I tried to be understanding thinking maybe she had a sick child at home or some other emergency but when she showed up with Burger King AND Starbucks in hand I realized she really just didn't care. She did not say a word to the 25 people standing around the door and proceeded to enter the facility like everything was normal. Customer service at its finest! read more

The staff was completely rude We attended a party for a family member and were told we had to check ourselves in and no one could help us find our hostess. Pizza came out 30 minutes before our party ended and we were escorted out while the kids were still eating. There was no other party was booked, our hostess (came only to tell us to leave)so they could clean. read more

Took my children here, and they absolutely loved it! I would definitely recommend this place for families wanting to go out! Only downside is that you can't wear denim (safety reasons) but they don't make us wear their socks which is a plus! read more

Unprofessional management. Was attending kids party. Hosts was hardly around. Pizza came 30 minutes before the end of party then hostess said her manager asked us to move the party was over they had to clean. Kids still eating had to eat standing up and they had to eat cake with no utensils because they were trashed by hostess while she cleaned and we're all trying to grab the gifts and shoes. It was horrible and the manager only waned the money and had no interest in customer service. I would have understood if there was another party but they said no they just had to clean what was not even messy except for the lateness and disappearing host. Never coming back even if invited. Not even happy giving one star! read more

I Had my Nephew's party here 5/18/2019 and not only was our pizza late but, the nasty attitude that Jennifer the so called manager had was horrible . When I went up to her and asked how much longer until the pizza arrived the response I received was filled with attitude. I was told it was my fault I placed it late when I placed my order at 6:15 to host my party on time. Then I asked the manager do I get time added to my party since the pizza is late she said "look ma'am you only get 5 mins because it's your fault your ordered it late !" We paid 500$+ for the party plus extra pizzas and we got shitty service from the manger (Jennifer). Jump world i don't know how you guys train these managers but this girl was straight out rude and had a very bad attitude. On top of that when my family and I tried to address her that she needs to have a better attitude she started to raise her voice and practically yell at us. read more

Had a birthday party here. Kids loved it! Miranda, our hostess, was great, helpful, very attentive, and on top of all details.

i take my nephew here all the time and he loves it. ms paola noticed our loyalty on december 6th and gave us a little hook up on the price. she's much appreciated. i dooo wish the snack bar was open when the place opens, that's around the time my nephew and i go in. but overall, a cool place for youngins and their aunties. read more

We got there shortly after they opened. It is in between a flea market and a banquet hall. They have a lot of variety- toddler area, dodgeball area, one bounce house with large slides, a foam block pit and a football field sized area for random jumping or tricks. May be a nice place for a party but recommend an early party because it may get packed. read more

Any day: My 3 yr old always has a good time here, there is a trampoline area for 2yrs+ children. Parking isn't well lit and if you attend on a weekend; The neighboring business might be having events and makes parking difficult to find. Seating inside is a bit limited too, especially when children leave their shoes or jackets on chairs reserving the seating yet no one is seating. Perhaps adding more cubbies around the area. The sofa covers on the ikea couches need to be replaced. The red colored ones especially, look very dirty. There is a cafe sitting area but your visibility of your child is minimal to nonexistent. The new toddler section (5yrs and younger) is not as good for little ones as it has a big slide. Little ones will be limited on what they could do. They do have a foam pit but there is no rope or anything where kids could swing into. As for the main jumping area, they have set up plexiglass surrounding it all, which could be a danger with kids. Not only that, but it makes the air conditioning not flow. It used to feel cool in there but after that set up, it feel warmer. And if your are needing to call your child, you will most likely have to go in so they could hear you. The new arcade area is very bright with all the LED flashing lights. It's a cardswipe system in which you have to download the cash onto a card; games range $1.50 - $5. Birthday Parties: Hosted my sons birthday party and the only draw back is the food allowed. Pizza order is placed at the beginning of the party and is brought in from Marco's Pizza, which is actually good. However, you are not allowed to bring any food in, other than cake or cupcakes. So if you have any guests that are gluten or vegans; better ask them to eat before coming to the party. So for the first 1 1/2hr, guests are just waiting around for the pizza, they are just allowed to drink soda. I think they should allow or provide on site appetizers, whether its chips, wings, salad or fruit. Or better yet, allow you to place the pizza order before the party starts. read more