Clearly they were having a bad day when they delivered my tent. Showed up with flat tire which we kindly loaned them a compressor to fix. Upon leaving they took out my mailbox. Accidents happen so we weren't terribly concerned as they said they would make good on fixing it. I even tipped them after hitting the mailbox. More than a month later despite saying they would fix it, nothing. the tent and chair service was fine so I gave them a one but a negative 5 on doing the right thing read more