1. Julie Orr Design

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Julie Orr Design

4.7 (52 reviews)
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Earth W.

This is an update to my previous 2-star review. Southbay Landscaping came and sawed off the edge of the stair so that it would fit flush and installed new flat inset lighting. They also scrubbed the iron stains with a masonry cleaner called Zep (one cup of Zep diluted in one gallon of water, scrub with scrub brush for a long time). The stains are much less noticeable now, and Matt of Southbay has told me that the cracking and chipping of the stone should no longer happen now that there is no longer an overhang. I don't know what arrangements, if any, he had with Julie Orr on the cost reimbursement. Here are some photos after the cutting off the stair lip and the scrubbing. The light fixtures are not the same color, but Matt says that he will fix that. My Old Review is Here: Great Artist. Some Technical Problems Leading to Expensive Repairs First, let me say that Julie is a wonderful artist and I really admire her designs. But, we had some unfortunate technical problems that are going to lead to some expensive repairs, and neither Julie nor her general contractor (South Bay Landscaping) appears ready to step forward and make it right. Julie works with South Bay Landscaping. After she completed her design for us, we bid out the project to two contractors. Julie told us that she strongly recommended Matt of South Bay Landscaping, and that if we chose them to build the project she would work with them for free throughout the construction. But, if we chose a different general contractor to build the project, she would not work with them. That was my understanding. Julie's contractor came in at a much lower bid, and Julie's preference for South Bay carried a lot of weight in our decision to hire them. Our project consisted of demolition of our old deck, building a new arbor, installing a large step/platform of stone tiles that spanned about half the length of our house, lighting, sprinklers, and new landscaping among other things. Slightly less than a month after the project was finished, we noticed that ugly brown stained had appeared on the concrete next to the stone tiles. The stone also began chipping at the ends of the step where there was a slight overhanging ledge. We got in contact with both Julie and her contractor about this problem. Julie was prompt in replying, but her contractor South Bay Landscaping took much longer. It was like pulling teeth to get an answer from them. Julie and Matt came to look at the stains. They told us that the chosen stone had leached iron, which had leaked onto the concrete and stained it. Neither the stones nor the concrete had been sealed. We didn't know that the concrete and stones should have been sealed. We didn't know that this particular stone would leach iron. We also didn't know that this particular stone wasn't cut thick enough and had too many internal fractures in its structure to be used as outdoor steps. That's why we hired a landscape architect--to prevent expensive mistakes like this. So, they told us the cause of the staining and fracturing problems. Julie said to talk to Matt about repairs. We wanted Matt to pay for the repairs. Matt said that the problems were Julie's fault. Julie said talk to Matt. So, there we were stuck in the middle with no remedies. Some more months went by and communication with them was like pulling teeth. I finally got fed up and told Matt that I would contact the Better Business Bureau to file a complaint about this problem. He responded promptly and came to meet with me. He offered to saw off the lip of the stairs and to swap out the two lights on the side of the steps with internal lights that would sit flush. He also offered to powerwash the concrete. He said he would only powerwash the concrete once. We would pay for sealing the stones and concrete. Based on my research, concrete is porous and once iron has leached into the concrete, powerwashing won't get it out. Also, cutting off the lip of the stairs would ruin Julie's beautiful design and show ugly lights sitting flush on the side of the steps. Furthermore, the sealing costs thousands of dollars. Given the poor state of our relationship, I'm feeling that hiring them for remediation work would be throwing good money after bad. We're taking our losses and calling it an expensive lesson learned. I've added photos of the stains and the broken stone. Overall, I would say that Julie is a wonderful artist and I love her designs, but the stone leaching and fracturing problem is an expensive one for us.

All landscaping, fence layout and hardscape designed by Julie Orr Design
Jennie I.

We hired Julie Orr Design to design our front and back yard spaces. Julie was friendly, efficient, full of ideas, knowledgeable and so much more. I was amazed how quickly Julie understood what our priorities were and how we wanted to use our outdoor space. She designed a beautiful plan and then worked with us to make changes to make sure it was exactly as we wanted. Working with her was one of the best choices we made! The plans have since been implemented and we enjoy our beautiful outdoor space every day! She has also been so helpful in answering plant questions as they come up as our plants grow and mature.

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2 months ago

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3 years ago

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7 years ago

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15 years ago

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6 years ago

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4 years ago

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10 years ago

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13 years ago

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17 years ago

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8 years ago

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8 years ago

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6 years ago

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13 years ago

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18 years ago

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11 years ago

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17 years ago

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15 years ago

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7 years ago

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10 years ago

Loved her process, very creative. Had lots of great ideas and wonderful, modern taste.

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Ask the Community - Julie Orr Design

Review Highlights - Julie Orr Design

“We have only implemented 1/3 of the over plan, but we can already see the yard taking on its new design.”

Mentioned in 17 reviews

Read more highlights

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Judy is a joy to work with! She's knowledgable, friendly, flexible, and a caring person…read more She and her crew have done my monthly Fine Gardening for over two years now, and the garden has really bounced back! She's especially skilled at her aesthetic pruning of Japanese Maples. Mine look beautiful, and are very happy. Judy brings the design and horticultural knowledge--that true care of gardens--that are far beyond typical mow and blow. Organic products and green solutions, which I value, are part of the service. Her foreman, Jesus, is great to work with... helpful, positive and very accommodating of the additional pruning, irrigation work and adjustments that a small garden like mine needs. Just give her a call. I'm glad I did!

I am a huge and enthusiastic fan of Judy's Gardens & Design…read more Landscape designer Judy Maier generated and executed for me an aesthetically pleasing, thoughtfully imaginative, and economically practical re-design plan for front, side and rear yard spaces of my Old Palo Alto home. Judy's landscape design--faithful to but not confined by my 80-year-old home's Cape Cod architectural style--delivered an enormous breath of fresh air to the property as well as reducing water consumption needs. Two impressive examples of Judy's magic were her (1) locating and reserving for me a raft of huge hard-to-find camellias and (2) artfully pruning and trimming two sizable flowering trees, contributing to the transformation of the front yard. Her capable crew expertly and expeditiously implemented Judy's designs. I'm using Judy for landscape projects on rental units I own.

RB landscaping - Renovated backyard complete with new stone path.

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RB Landscaping is hands down one of the best in the Bay Area! Nate and Jesus, along with their…read moreteam, were incredibly upfront, professional, and understanding of our needs throughout the entire project. We contracted them to build a 50-foot CMU retaining wall, and we were extremely impressed with how fast, efficient, and hardworking the entire team was. They kept us informed throughout the process, paid attention to the details, and made sure the project was done right. If you're looking for a landscaping company that's reliable, honest, and takes pride in their work, I highly recommend RB Landscaping. We couldn't be happier with the results!

RB Landscaping did a fantastic job with my front yard, walkway and driveway project. From the fast…read moreresponse from Nate and endless patience answering my questions plus guidance on materials, to the actual work from Jesus and team I couldn't recommend them more. The quality of their work and attention to detail was clear each day, from arriving on time to their professionalism, and how fast they were able to do so much I was honestly impressed. I also appreciated how they diligently cleaned up the area every day, no dirt on my neighbor's sidewalk or driveway from my project. RB not only came in overall under budget from 4 bids I received, but also did the work twice as fast as the "big" competitor as well, in total taking 5 days to complete. My neighbors keep giving me compliments as I pass them on the street now, saying how great our yard looks. Will have zero hesitation to engage RB for my future projects.

Water and Earth Landscape Design

Water and Earth Landscape Design

(120 reviews)

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We tried to schedule a 60 minute consultation with Matt with the intent of gauging whether we…read moreshould engage his full design service. We ran into some difficulties at the start due to a last-minute cancellation by Matt and some unresponsiveness through email. When we voiced our concerns, Matt really stepped up to ensure our concerns were met. He immediately refunded us for the cost of the service, and he offered to meet with us at no cost. We ended up taking a 30 minute video chat with him, and Matt was super helpful in explaining various options. When we realized that his typical project scope was a bit bigger than what we wanted to spend, Matt was very gracious in connecting us with other contractors and designers. Despite the early hiccups, we got the sense that Matt is a genuine guy who is more interested in doing the right thing rather than making quick buck. We really appreciate his thoughtfulness, and we will definitely consider engaging with his services again in the future!

We did a 75 minute Virtual Design consultation with Matt at Water and Earth earlier this year. Our…read morebackyard project wasn't quite large enough in size or scope for his full in-person design services. The virtual call was perfect for our project, we provided Matt with pictures of the backyard space as well as a video walkthrough. He took this information as well as our preferences for how we envisioned the space to be used to come up with a 2D design. He also recommended materials and local contractors. We contacted one of the contractors a few weeks later and finished the project with them in about 2 months. I highly recommend the Virtual Consultation for smaller projects with Matt. His feedback for our questions and experience with similar projects were very beneficial to starting this backyard project for us.

Precision Pavers  - Small backyard idea. Plank paver, raised concrete & pergola

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We hired Ricardo and the Precision Paving team for a full backyard redo including concrete,…read moreartificial turf, and rock. We're really happy with how it turned out. The crew was professional and finished everything to a high standard. Ricardo is very easy to communicate with. We changed a few things partway through and the team accommodated it without any fuss. We also didn't know much about turf, and we wanted something dog friendly that drained well so odor wouldn't build up and it would be easy to clean. Ricardo brought us samples to look at and walked us through the options. We were also picky about the rock, and he drove out to the rock yard himself to track down exactly what we wanted. One thing that could be better is that the timeline. The original estimate was about a week and it ended up taking closer to two. The extra time wasn't a dealbreaker for us, but a more realistic estimate up front would have helped us plan around it. Overall, we'd recommend them. Good work, easy to deal with, and willing to go the extra mile on details.

I hired Precision Paving install pavers and decomposed granite including the removal of a lot of…read morelarge weeds. Ricardo's team produced what I had requested; everything is graded well away from the house, pavers and dg all feel stable and well packed, and they properly bordered the features I asked for. I would say there was room for improvement that the skid steer used to move materials deeply scraped the bitumen on the street. A strange area, maybe 6" in diameter, under a section of DG also bulged up and left a weird hole with a cap. After informing Ricardo, he sent his team to excavate a bit and fix that section, all is well. Its very good that he stands by his work.

Black Diamond Paver Stones & Landscape

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I had an outstanding experience with Gasim and his crew at Black Diamond. I came to them with no…read moreclear vision for my backyard, and Gasim had incredible attention to detail. He worked through my ideas, helped me land on a finalized plan, and even created a rendering that made everything click for me. He then walked me through different options to keep the project within my budget, and we landed on a plan we were both happy with after a great back-and-forth. The execution was flawless. Mario, the head landscaper, and his crew finished the entire project in just 10 days, while every other quote I'd received estimated three to four weeks. The quality of work was excellent, and the team was incredibly professional, arriving at 8 a.m. and working until 6 p.m. every day, with materials always on time and no surprise changes to price or scope. Gasim himself showed up every single day, taking photos and helping the crew course-correct whenever needed. It was clear he genuinely cared about his team too, making sure they were comfortable and taken care of throughout the project. I'm thrilled with how the backyard turned out, and I've gotten so many compliments on it. That's a direct result of the trust Gasim built with us. I'll absolutely be calling them for future projects.

"Approximately one year ago, Black Diamond designed and installed synthetic grass and pavers in my…read morefront yard, patio, and driveway. Recently, my front yard had to be dug up for a sewer line repair and installation project. I contacted Black Diamond and worked with Chavalah Mathieson to restore the synthetic grass and pavers. My experience with Chavalah and the Black Diamond team was outstanding. I'm extremely happy with the customer service, scheduling, and repair work. A special shoutout to Ruben, Ideliah, and their crew for their stellar craftsmanship -- they truly brought my yard back to life. Chavalah is one of the top three customer service professionals I've ever worked with. She listens intently, is tenacious, highly intelligent, professional, and personable. Even while juggling multiple customers and projects, she makes you feel like your project is her sole focus. Her crews arrive on time and complete their work with precision. The level of service Chavalah and Black Diamond provide from beginning to end is unparalleled. Thank you for re-beautifying my yard."

Pazmany Bros. Landscaping

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This will be my second review of this company. I just had Pazmany Brothers "refresh" my pavers…read more They started by power washing the area and then filled in with new polymeric sand. After a week or so, I had them seal the pavers on the driveway and my porch. Julian was the one to start and finish this project. He was communicative and kept me up to date on his progress. Always had a smile on his face and displayed a true desire to do a good job. Very pleased with Pazmany Brothers and I'm sure you will be too!

A friend and fellow Los Altan recommended Pazmany Bros to us for a French drain project several…read moreyears ago. Their team did a fantastic job, reasonable expense, worked hard over the course of a week, and we ended up with a drainage system that resolved a major standing water issue we had dealt with during some of the atmospheric rivers. One year later, Frank Robles with Pazmany helped us do a big project in our front yard, where we shrank our large circle driveway, added a fence, gates, and arbor across the front yard, added a lawn, redid all our flowers/plantings, planted several trees, new irrigation, new electrical and lighting, new mulch, added new gravel to the driveway, added a new brick walkway system and patio, and even replaced our century-old main water pipe. The team worked really hard, and Frank in particular is very detail-oriented and cares just as much as us that the project turns out perfect and we're all happy with the outcome - which we are! Frank is also an expert on native California/Bay area/drought-tolerant plants and has great taste. I would highly recommend anyone in Los Altos/the South Bay/Peninsula consider working with Frank and Pazmany for any work you want done on your property, especially if you want the work done right and want someone you can trust. We now have a yard we expect our kids, dogs, neighbors, and everyone else to be able to really enjoy for many years. Thanks Frank and Pazmany team!

KL Designs - Arbors added to  help support an aviary net to protect small dogs from hawks, eagles and owls.

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We needed to completely plan our backyard from scratch. We built an ADU in 2021 and it took up a…read morelot of space. Since we wanted to spend more time in the space and wanted it to be beautiful but uncluttered, we knew we needed help. We were referred to Kim and it was the perfect referral! She took our limited space and mapped out a plan that was perfect and incorporated everything we needed and wanted. Her process is pretty amazing; she spent a few hours with us in the backyard, asking questions and taking notes. When we were unsure about something, she'd make suggestions and help us reach a decision. She contacted us when she got to her office and we had a Zoom meeting where we reviewed a lot of details of the plan. That was a few hour process and we were exhausted when we got done but that same day we received from her a complete plan incorporating all the hardscape, landscaping, and plants, as well as a materials list. We were amazed! Her pricing is very reasonable and we felt we got much more value than what she charged. What's more, some of our design needed to change over the next few months as we were implementing the plan and Kim quickly responded to all of our questions and challenges with great suggestions. Kim is definitely someone we will recommend without hesitation to anyone looking for interesting, beautiful landscape design quickly and at a reasonable price.

She is a terrible designer and presents generic plans that anyone can find on the Internet as her…read moreown. There is zero effort, originality, or effort put into the work. And on top of that she charges premium prices. You are better off using Google, AI, or anything else for free. Your result will be the same as if you paid hundreds or thousands of dollars to this useless designer.

Southbay Design & Landscaping

Southbay Design & Landscaping

(111 reviews)

North San Jose

We couldn't be happier with the work Southbay Design and Landscaping did on our backyard. They…read moreexecuted the entire project flawlessly, from demolition and drainage to artificial turf, a 3-foot concrete retaining wall, concrete pads, lighting, and irrigation. Every detail was thoughtfully executed and finished to an exceptionally high standard. The crew was professional, reliable, respectful of our property, and consistently kept the project moving on schedule. What really stood out was the attention to detail--everything was done carefully and correctly, rather than simply getting the job done. The finished project looks fantastic and has completely transformed our backyard. Southbay Design and Landscaping did a world-class job, and we would hire them again without hesitation. If you're considering a landscape project, I would strongly recommend talking to Southbay. Their quality of work, professionalism, and execution are exceptional.

Ten Stars! We just completed a major renovation of our…read morebackyard with SouthBay Landscape and Design, and we could not be more pleased. Our new backyard is gorgeous, and the details of our experience tell the story. We worked closely with Danny, the on-site supervisor, who is a top-notch professional. He knows his plants and hardscape, pays attention to every detail, and manages his crew with great efficiency. The crew worked as hard as any I've ever seen, and they did everything--digging out enormous tree roots, setting flagstone for our patio, installing irrigation and lighting, moving boulders--you name it. They showed up every day and even worked several Saturdays to get the job finished on time and before we had to travel. These guys were terrific, and I can't thank them enough for the tremendous effort they put into both the demolition and the complete recreation of our backyard. Marcus, the office manager, was also great to work with. He took us out to select our patio stone, river rock, and boulders, and was patient and generous with his time as we made decisions throughout the project. If you need a concern or question answered quickly, call the office: they respond right away! As we watched the project progress over the weeks, my husband and I often commented to each other on the quality of the work and the care being taken with every part of the job. We are grateful to every one of the men who worked in our yard and deeply appreciate their hard work, skill, and professionalism. I recommend SouthBay Landscape and Design enthusiastically and without reservation. They do top-quality work, and they were a pleasure to have at our home. One additional note: we also used the landscape designer they recommended, Dawn, and she was excellent. We are thrilled with the beautiful backyard they all helped create.

Julie Orr Design - landscapearchitects - Updated October 2026

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