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    Julia Padgett, MD

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    8 years ago

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    Christine Rausch, MD

    Christine Rausch, MD

    3.7
    (12 reviews)
    3.3 mi

    Went in to have them look a spot on my cheek that was a bit disconcerting and before I knew what…read morewas happing the nurse/PA/? was zapping something on my forehead with a laser. She said the spot on my cheek was nothing but was happy to charge me a few hundred bucks for whatever she did to my forehead. It's now 2 years later and the spot that got zapped has turned red and will not heal. I did not intend to leave a review today. I was searching for a dermatologist to take a look at this new problem area and ended up here.

    was determined that Dr. Rauch would perform the procedure upon my arrival I provided my debit card…read morefor the co-pay. Now that my personal information had been captured I was also provided with a document stating that I would be responsible for any charges that the insurance would not cover up to the amount of $1500.00. This organization stated that they would have full access to my personal account and could make withdrawals at will and I would be notified via email prior to the withdrawal. At that very moment I felt extremely uncomfortable with the arrangement but thinking that I would be adequately notified I would be able to adjust accordingly. Here's where the whole program falls apart. Taking it from the top the first charge, a $25.00 co-pay was debited from my account on 08/16/2016. The second charge of $51.41 was debited from my account on 09/06/2016 and I was never notified. Approximately a week later I was debited with a charge of $104.00 again not notified. I caught this in process and asked it be stricken and a stop put on any further charges, (date cannot be provided because it is no longer on the ledger,) action was reversed. On 09/13/2016 I get hit a second time for the same charge of $104.00 and this time it has been processed, a temporary credit was issued and was reversed on 11/30/2016 finding no fault on the part of your organization. Now mind you, this organization hit my account three times in a period of only seven days with each and every time I have not been notified. Suddenly I'm an ATM for Christine Rauch! I reiterate, I was NEVER notified by email, (or any other form for that matter) of any impending withdrawal. Closer examination of the documents forwarded to me from the banking institution had revealed that one of their staff had input my email address incorrectly as baherden@verizon.net instead of the correct address. Given that this can prove to be a most critical factor it would behoove Dr Rauch and her staff to confirm this information rather than take it for granted. Clearly this organization deserves to be paid, I don't take issue with that. I take issue with this organization being paid at the expense of cleaning out my bank account and leaving me with not so much as enough cash to buy gas in order to go to work the next morning. I am currently 68 years of age, (was 63 at the time of the procedure.) I have an advanced education in aviation, I am grossly underemployed as well as under paid. Since I do live paycheck to paycheck these people have absolutely no idea what it's like to have your checking account cleaned out and you have to knock on someone's door at five in the morning hoping to borrow $20.00 so you can get to work? It's coming to the point where it's no longer a service for a fee, it's all about sucking someone's bank account dry. It's beginning to feel like it's a contest to see who can empty my bank account first. I understand that Dr. Rauch's husband is an emergency room triage doctor. Everyone should be justly compensated for their knowledge and intelligence. Between the two of them I'm willing to wager that together they are knocking down half a million a year. It's really a shame that they have to resort to unscrupulous means to accomplish their wealth. Having worked as a trained and licensed aircraft mechanic were my associates and myself are required to maintain and fly aircraft, were the aviation field to be handled like this office has handled my account there would be a bunch of broken aircraft, a whole lot of dead people and someone would most certainly be going to jail. The medical treatment was excellent, the way I was treated on the business side of the house is absolutely deplorable. If I had to do it again and was diagnosed stage four cancer I would turn and walk the other way rather than to be subjected to this kind of abuse. Brings new meaning to the aged term, "A license to steal." Makes me wonder if a crime has been committed?

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    Christine Rausch, MD

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    Dermatology Associates of Virginia-Reynolds Crossing Office

    Dermatology Associates of Virginia-Reynolds Crossing Office

    3.4
    (31 reviews)
    6.2 mi

    PA Rohe has been the Dermatologist for my wife and I both for several years. She is excellent in…read moreher examinations, she always answers and and all questions asked. She is very good at explaining the different conditions that I have and the resolution of any issues presented. Her nurse was also excellent as well as the front office staff.

    Maybe this is on me, but when establishing care with a new specialist, I would feel that all…read moreconcerns should be addressed in one visit. My primary care doctor referred me here in early December. It took until the end of June (today) to be seen. In December, I was experiencing a severe cystic/hormonal acne flare up. I suffered for several months earlier this year, but now I'm mostly just dealing with face and body scars and isolated recurrences. I hadn't seen a dermatologist in 7-8ish years, so I was looking forward to an overall skin check up. I checked in today and was brought back pretty quickly. When I mentioned wanting to address a couple of mole changes in addition to the acne to the nurse, I was told that they were too busy to do both. She checked with the doctor and returned telling me I had to pick one topic or the other. Despite acne being a priority for me, I opted for the skin scan. Especially due to recent skin cancer diagnoses in my family. The doctor was pleasant during her short time with me and answered a few questions related to the skin check. I had to schedule another visit a month out for the acne. I'm glad it's not another six months, but I am pretty disappointed regardless. I know healthcare isn't what it used to be, but maybe they could consider designating more than ten minutes for new patient exams? I felt like I was a number in a chain of patients, instead of someone she cared to get to know, and having to return to address my original issue feels like an insurance money grab. Just a bummer, is all.

    Photos
    Reynolds Crossing building exterior
    Reynolds Crossing building exterior
    Dermatology Associates of Virginia-Reynolds Crossing Office
    Dermatology Associates of Virginia-Reynolds Crossing Office

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    Richmond Dermatology and Laser Specialists

    Richmond Dermatology and Laser Specialists

    2.6
    (67 reviews)
    3.0 mi

    Richmond Dermatology was recommended to me by a colleague several years ago when I was having an…read moreissue with what ended up being a harmless growth. Fast-forward to January 2026 and I am once again back with a suspicious mole. When I called in somewhat of a panic, I was able to be seen within a week. Richmond Dermatology HEARD me and my concern and thankfully did not have me waiting for months, wondering what was going on. After a shave biopsy and a call from the doctor a few days later with the results and a thoroughexplanation of, I am in need of further intervention. Gratefully, no time was wasted, I have another appointment next week and I feel like I am in good hands. Being that we look at our skin every day and barely think twice about it, its best to stay on top of yearly skin exams, just as you would afford yourself other care. We worry more about what's going on inside of us than we do about our skin, which is the body's largest organ. Not that those other things aren't important, we just forget that our skin is very important, too. I definitely recommend Richmond Dermatology, and I recommend advocating for yourself if you are experiencing something that is or could be scary, like a potential skin cancer diagnosis.

    Had an annual visit with PA Michele Rohe. She always greets with a smile, asks how am I doing and…read morealso asks about my wife (who is also her patient). She performed her usual through examination and treated several skim blemishes that I had. I really appreciate her thorugh examinations and treatment. She is a real asset to this organization. I would also like to acknowledge her nurse and the front desk staff. They are really great people

    Photos
    Lobby and check in area
    Lobby and check in area
    The tinted sunscreen
    The tinted sunscreen
    The quotes I was given for the different chemical peels

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    The quotes I was given for the different chemical peels
    Commonwealth Dermatology

    Commonwealth Dermatology

    2.3
    (50 reviews)
    6.2 mi

    My family has gone to this practice for over 20 years. The doctors are very good and I have no…read moreissue with any of them. We've always gotten good care here. My issue is with their front of office/ office management. I had to cancel an appointment I'd been waiting weeks for last November, due to a snowstorm. It was for a pretty urgent and critical issue. When I tried to reschedule it, I was shocked that the soonest I could be seen was in March! I asked if they could call if they had a cancellation and was told "no" but I could call them every week and ask. It's finally March, and I've endured intense suffering for months now. I've been to urgent cares and my regular doctor, trying to manage what's going on, but it's really a specialist issue. It's less than a week before my appointment and still no confirmation from them so I had to call myself. Add the horrible phone maze to this, and I really wish I could find a dermatologist practice that isn't overbooked like this, and treats people a little more kindly.

    Dr Rachel Lee is amazing! 5 stars - as you can see from all the other 1 ratings - their booking…read moreprocesses and cancellations are horrendous. Can't get a timely appointment ~ can't call and reschedule without being ditched to message system and then they threaten to charge you for an appointment missed after you tried 4 times to change it. Fix your systems for your docs and patients

    Photos
    Commonwealth Dermatology

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    Diamond Laser Center Med Spa

    Diamond Laser Center Med Spa

    4.8
    (12 reviews)
    4.0 mi

    I highly recommend Nahida to everyone and anyone I know. She is absolutely amazing!! From the first…read moreconsultation appointment to the very last laser appointment I had with her she was very knowledgeable and thorough in all that she did (I did 2 different areas). I had to move out of town before I finished all of my laser sessions but Nahida and her communications manager were very accommodating in scheduling appointments for my last minute trips back into town. If you are thinking about getting laser hair removal call and get a consultation appointment with Nahida :) Oh and I am Indian so I had a lot of hair prior to receiving the laser treatments. My skin tone is also on the darker side. Nahida was able to pair my skin tone with the correct skin type on the right laser machine and I absolutely love the results!! I have heard of so many people who do laser hair removal only to see either no results or have their hair grow back soon after. I have had close to no hair grow back. The hair that does grow back is so thin that it is barely visible and it is not enough to shave (underarms). Also bye bye to that dark underarm shadow that you usually see after shaving!

    Where do you go to get all the unwanted hair follicles zapped with love, skin treatment and all…read moredermacare needs plus everything else estheticians do. I was looking for a hair removal alternative to waxing and a friend referred me to Diamond Laser Cut and I'm extremely satisfied. She is very thorough, gracious, personable and responsible. I feel that she follows the covid safety precautions to keep her patients safe. I highly recommend her service's and business. Go check her out let me know what you think.

    Photos
    2nd/3rd degree burn, results after one treatment using IPL(intense pulse light).
    2nd/3rd degree burn, results after one treatment using IPL(intense pulse light).
    First of 3 IPL treatment. Front.
    First of 3 IPL treatment. Front.
    Diamond Laser Center Med Spa

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    Absolute Dermatology & Skin Cancer Center

    Absolute Dermatology & Skin Cancer Center

    2.3
    (7 reviews)
    3.7 mi

    I originally came here to treat random welts that appeared on my body. Dr Allyssa Bower was very…read moreattentive to my needs, listened, and understood immediately what the cause of it was. She provided me with options and allowed me to the opportunity to have a say so in my medical treatment. We both came to an agreement on treatment. A few weeks later, I'm here today to follow-up and am greeted by kind staff. The office is super clean and offers a coffee bar, AND FREE SAMPLES!! Of name brand facial products. The atmosphere feels welcoming, and the aesthetics are very warm and soft. 10/10 recommend.

    This place is ABSOLUTELY horrific and not client centered at all. I get there and mind you I was a…read moreprevious client at the other location, but they upgraded to this fancy location they have to pay. I get there and I had to fill 10 pages of paperwork, then I gave them two insurances, and they still requested a copay of 25.00. I told them I did not have the money, and they stated I needed to pay anyway. The young woman who took care of me said she needed to speak to the Office Manager to see if they could see me. She came back and told me that I had a 10.00 credit (which NOONE had ever told me about or given it back to me) , so that left 15.00 to pay. The Office manager refused to accept sending a bill to my home for 15.00 and I was not able to see the doctor. So.. they are willing to lose a client for 15.00, deny medical care and embarrass you. That is how much they care about their clients and to you if you decide to go there. Never going back. Disgraceful behavior and customer service. All they care about is $$$$$.

    Julia Padgett, MD - dermatology - Updated July 2026

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