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Juicy Junk

5.0 (1 review)

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16 years ago

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Turner's Furniture

Turner's Furniture

(13 reviews)

Love the store. Selections are fantastic. The mattresses came today. Salesperson was fantastic…read moreknowledgeable. The only problem is the delivery process. I needed a specific time frame and that was because I was working. I received an estimate of 12:30 to 2:30 p.m. which was perfect because I could get home from work. I requested the last delivery. I started getting phone calls at work at 11:15ish asked again to be put on the last spot for delivery. I got a lot of negative responses from the delivery team. My salesperson followed up and called me around 2:00 p.m. and said that the delivery would take place at 2:15 p.m. which was perfect. When I arrived home they were putting my mattresses on the front door area. It's a good thing I showed up at 2:15 or I would have had to bring the mattress in by myself I think I'm the customer and I paid for this mattressand I had a specific time frame because of my work schedule. I think next time I will go to a store that can give me the delivery when I am able to be home. There was no flexibility.

So I knew coming back to a small town that I'd be VERY limited on choices for a whole host of…read moreservices/options to purchase home goods. But what really disappoints me is the price inflation/gouging these stores inflict on their customers or in my case non-customers. $530 "reduced" price for a fabric covered ottoman is insulting. We need an American Furniture Warehouse (or similar size) to help cost-conscious buyers have a choice/variety of quality items. I saw the same type/quality here for literally 3X the purchase price in AZ at the AFW stores. To be fair, Badcock isn't much better. I will say that the place is spotless and well managed - I wasn't hounded at Turners which is KEY for keeping me in your store. Thank you for that.

Home Furniture & Mattress

Home Furniture & Mattress

(12 reviews)

Back in August of 2023 we purchased a two piece sofa set. We were told 4 to 6 weeks for delivery…read more We were only told it was available in brown only. Well as you can see from photo and beautiful dark blue is also available. You will notice there are no tags to identify the products source so that you can search on line for the best deal or quality of the product before purchase. If we had shopped on line we would have save $600 on each piece and had product in 2 to 4 weeks. Follow up calls resulted in "We will call you when its ready" Not until we pushed did we get a call saying it was being built the next day and would ship to us in a week. Customer service extremely lacking and the Guardsman Protection plan is a waste of money. over 600 complaints with the Grand Rapids location in 3 years. All rating where a one because they couldn't give them a "0". Save you money and shop else where.

From the moment we walked in the door, everyone was very helpful without having that salesman…read morepushiness attached to them. They checked on us to make sure we didn't have any questions and explained their sales very well. We even had an exceptional experience with the delivery guys. They were on time, courteous and even put my mattress I didn't purchase from them on the bed frame. I would recommend their prices and quality of their furniture over anyone. We shopped 5 different stores before finally deciding on Home Furniture.

Juicy Junk - furniture - Updated May 2026

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