As you can see from my order... who would order and Acai Berry Smoothie with only Ice, Spirulina & Probiotic mix? Also who would order a juice just to get only blended items in smoothie condition and no juice at all. I don't understand, was it the end of the night and the employees just didn't care? None of this makes sense. read more

Juice It Up! - Basic Order with Nothing Missing or saying it's not included. - Juice Bars & Smoothies Near Me - Ontario, California

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This location specifically is the best. The owner here is awesome, the staff are always friendly, and the fruit here has great quality. Can't complain! love this location! read more

Juice It Up! - Juice Bars & Smoothies Near Me - Ontario, California

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I've never been so insulted in for ever. I entered the the establishment no one was in there. I placed my order the owner I'm assuming. did not want to take the money from my hand so I am returned. Wanted to make sure that I what I was feeling was right so I paid with a card. The owner didn't even wanna give me the receipt. She kind of threw the receipt to me instead of placing my receipt in my hand. She didn't tell whisper to the young lady who was working for her. She whispered something to the young lady she made my açai bowl so fast. I've been going to Juice It Up! since my daughter was a child. She's now 23. I am lost for words because in Ontario I didn't know we still had to deal with such ignorant prejudice people I'm hard-working. I work two jobs. I'm raising four girls by myself and I refuse to deal with such ignorant people and their establishments so that's why I put this on, Yelp I'm appalled and I'm very angry. I am 50 years old and I work hard for everything that I have. read more

Amazing service friendly and dependable staff. Will continue to be a repeat customer. 5 stars.

They really need to work on their customer service. I went in yesterday and the girl at the register just made me feel like she was being forced to take my order. Let me just say I will stick to my local Eastvale location. read more

Las Vegas residents but every time we come to visit family we always stop by and grab us some smoothies!! Customer service is always great and the smoothies are so delicious!!! Definitely recommend read more

Juice It Up! - Hawaiian Punch and protein blast - Juice Bars & Smoothies Near Me - Ontario, California

Been here several times, not sure why there's a lot of bad reviews. Customer service I've received has been decently good. Not necessarily the best but also not the worst. Every time my smoothies and bowls have been exactly what I ordered. I didn't see any pictures from their "Customer Favorites" list for their create your own smoothies so I figured I'd add them and leave this review as well. I have no issues coming back here everytime I have a craving for Juice It Up! read more

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Gabriela C needs a raise. this shi is fire. its thick and absolutely perfect. never is but home girl knows what she doin.

This shop has had many changes in both the drinks which I will explain below and interior remodeling which has happened about 3 times in the 10 years it's been in business- some items have been exempt and Discontinued which is rather disappointing since one of my favorite was the green macha soy drink. Other drinks like the banana Soy also taste a little bit less fresh like it has been replaced with condense juices in the drinks. Rather sad experience since we all have our favorites and as customers all I can say is once you change the menu the same menu that you won me as a customer, you end up losing . Because it's a franchise you expect quality but It is pricey for what you get, other shops that aren't franchises offer better quality for your buck. Since my Macha soy drink no longer exists here I order a Açaí bowl -- read more

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My go to here is always Bananarama with peanut butter. Sometimes made right, sometimes not. I've had Luna make the smoothie for me twice in one week. She made it absolutely perfect both days, and super friendly with a huge smile on her face even at 7:30 AM! Thank you Luna, keep up the good work! read more

I came here for something refreshing to drink and healthy. The customer service was good and it wasn't too crowded when we arrived. I came with my brother and we both love juice it up. I usually create my own juice. This time I had pineapple as base and then added more pineapple, double kale, and double ginger. My brother is a big fan of the smoothies and tends to get any smoothie that contains banana and he was quite please with his beverage. I got a large which runs at $10. read more

Juice It Up! - Cheers! - Juice Bars & Smoothies Near Me - Ontario, California

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The new California cooler smoothie is definitely a summer hit! So refreshing and tasty! Enjoy it! Love juice it up! read more

the juice is really good and the smoothie is well made. the bowel has varieties of fruits. definitely really good

First time coming to this location Came in No one to be seen Rang bell Young lady comes out NO GREETING Nothing So I went ahead and started my order I asked for 3 gift cards Was told oh we ran out ....... Last time I go here read more

Always come to this "juice it up" after work/gym Amazing service Sweet people Clean Love the fact that after 8:30pm they only make smoothies (cleaning their juice machine) really really good idea Large immunizer, amazing read more

Juice It Up! - Juice Bars & Smoothies Near Me - Ontario, California

Paid 10 dollars for a acai bowl and didnt put honey on it it tasted like nothing. Was ready to relax and enjoy this at home and realizing this put me in a bad mood and i dont want to drive back and complain i will leave this here for anyone to check their order before leaving the place. Workers need to do better and im very unsatisfied read more

I always come in and the ladies are so sweet. I love going in and trying a random smoothie from their "customer favorites" that they have around the stole. it's not your ordinary juice it up but it's great! read more

I'm a bit irritated from this Juice It Up location. Their rewards machine has been down for almost two weeks, and although it didn't bother me so much I was told to keep the receipts and once it's back up my points can be I inputed. I walked in today for a Mango Mania smoothie, and their rewards machine was working again so my purchase was included in the rewards. I took out my receipts to have them inputed. The girl at the register was unfamiliar with the process so she brought her manager. The manager just told me that I would have to register my card and call the number on the back so I'd input the numbers myself, which I know is unheard of. I just stood there confused, and she just said that it would take too long on her end to do it. Seriously? You just told me you were too lazy to do it? So basically I've been spending money and I just got scammed out of my points. You don't tell someone to save their receipts only to then say there's nothing you can do about it. I called corporate but no one picked up as well. I'd just avoid this place like the plague. They don't seem interested in helping customers. read more

Came during my lunch break at 12:30pm, and there's only 1 employee running the whole facility. It took 15 minutes just to take my order.. another 15 to get my order. Welp, lunch break is over before I could even enjoy my açaí bowl. Super Fusion Bowl is the pretty good. Update: found a hair in my acai bowl.. read more

I never go Yelp reviews but I have to do it Came in here on my lunch and this girl was working there alone I think you guys should hire more employees But I'm giving it a 5 star cus my açaí bowl was really good And she did a good job as well read more

I tried the new turmeric fusion. The drink itself is pretty good, but the girl working the register tonight was not friendly at all. I asked if the drink (turmeric fusion) was made with any kind of juice she said in a snarky way "no it's a fusion" like that makes a difference to me? She did not smile once. I'll be going to a different juice bar next time. Customer service goes a long way! read more

The acai bowls are always watery. Teach your staff to make them correctly. I tried coming on multiple occassions and got the same result

Prefer going to the juicery up the street despite higher prices but they were closed today. Bf bought a raw juice that basically took 20 mins to make. I bought a protein shake that has a sour after taste despite it being bananas & peanut butter. They also had their advertisement still up of a $25 gift card purchase that would include a free small raw juice & $5 off coupon for next visit. But when I asked about it, they said they no longer have it. (If this was a holiday promo, they're over a week late with taking it down) read more

First and last time coming to this location the girl at the register charged me the wrong reward I was hoping to save and ended up paying way more than I should have. She was also rude while my cousin and I told her thank you twice and she said nothing read more

If I could give less, I would ! This owner is a joke! I normally order at this location if the owner is not working! Her staff is good and they make our drinks right! I guess I should've known better! We walked in and say her and I said omg should I say or go ????????? My family said let's stay she's not making drinks ! Guess what!!! Ugh she made mine... and I've never seen a watermelon drink look like peach but tasted like pineapple! and a very weak pineapple at that! WTH this owner is cheap! her drinks always seem to be horrible! She doesn't add a lot of fruit or juice it's almost just a ice drink! And don't even try to order a peanut butter drink it's totally sick! Watery peanut! Then if you tell her the drink isn't right she's rude and won't remake your drink she'll want to charge you! As if you didn't order the drink correctly! So done with this place! Next! read more

The açaí bowl was a smoothie in a bowl. It was the worst açaí bowl I have ever had. If they don't know how to make them to be the consistency of an açaí bowl then they shouldn't make them at all. Waste of my money read more

Raw Fusion & build your own juiceare the best, especially made by the girl with the nose ring. Great customer service by the girls working there & great vibe. Wish they had seating outside but overall great customer service & delish drinks! read more

Juice It Up! - Raw Fusion, yum!! - Juice Bars & Smoothies Near Me - Ontario, California

Reina and Jonathan were not only extremely rude and lazy, but acted as if placing an order was inconveniencing them. While waiting for my drink, they were rolling their eyes and making comments under their breath - right in front of the customers! It is apparent that negative comments, which are 100% truthful, go by "purposely" unnoticed by the customer service manager, Michealyn C., which is utterly despicable. As you can read from the other reviews, unless you want to deal with incompetent imbecile employees, who can't seem to perform a basic duty of making juice, I suggest you Juice It Up ELSEWHERE!!! read more

1st time at this location and definitely last, not impress this morning by the person taking orders bad attitude, needs to have training in good customer service read more

GREAT GREAT TASTE... you'd think that all franchise would taste the same but this store proves it wrong! I always get Piña colada smoothie and never disappointing... I know because I've been to other Juice it ups closer to my area but it's just not the same... the smoothie here is THICK, RICH in FLAVOR I'd rather drive a bit here to get my money's worth! read more

I wish I could give this post 0 stars. The customer service was horrible. Never again will I come to this location again. The associate completely ignored me. And I stood there for 5 minutes as she did nothing. There were no customers. Just me and her. And she just kept walking back and forth. Not even acknowledging my existence read more

Man I can't say enough wonderful things about this juice it up, been coming for years now, and the customer service is always great. I workout as soon as I get off so normally end up almost not getting a smoothie due to closing at 9. I'm not really to sure if the employee get paid after nine but can truly tell they try their best to meat customer needs. Whoever the owner is keep up the wonderful work, and treat your late night employees great (true definition of going the extra mile, thank you). read more

I received great customer service, Abraham and Megan were awesome. I needed some recommendations of something new to try aside from my usual and gave a great recommendation. Definitely appreciated their service and how quick they got the order done! read more

Just left with my smoothie and the smoothie is great, and the woman working was working so hard, she deserves a raise for her hard work and being professional while being totally alone. She was very efficient and professional. She was doing a great job all by herself. read more

The customer service in this place is TERRIBLE! The employees here do NOT enjoy what they do. This last time, the girl behind the counter made us feel like we were bothering her, or keeping her from something more important (probably a senseless youtube video or something). Eye roll and all! In another instance, my husband was literally turned away by an older woman who only shouted "machine is down, come back another day!" WHAT?!?!?! How about we just don't go back? Juice is good. It's just made by some really irritated ladies :) It's too bad, because they are in a really good location. They are in dire need of some good customer service training. AT LEAST A SMILE. read more

Whoever designed this location did a beautiful job and i love the menu, but the customer service was awful. Ive worked in customer service jobs for about 8 years and i get it when u have a bad day. But this small girl was super rude at the register with a big attitude. I couldnt even eat my food in there because you could tell that both the girls definitely didnt want anyone in there or to help anyone. They looked like they hated their jobs, it was just depressing being in there with them. read more

Today my experience was horrible. We came in for happy hour, passion punch and strawberry wave. I even brought in my friend who had 5 kids with her along with my 2 kids, the passion punch was horrible. Tasted like old crunch ice, or frost bite fruit. Something was off, it's never been this bad before. So I asked Julian if he could make it again or give us the strawberry one instead. He gave me such attitude about asking for a different one. He even opened my cup up and tried it, said yep it's suppose to taste like that. Ummm no!!! I've had it before and it's never tasted that way. I'm super dissapointed in taste and customer service today . Oh and why do I need to be rung up seperately for each drink?!? That's ridiculas as well. read more

We love Alex!! My husband Ted and I call him Dr Alex because he makes special blended juices to help fight of the cancer my husband is suffering from. He's our buddy and always takes such good care of us. Thank you Dr Alex!! Hey your hours online say you're open until 8:00 PM all week. Ran over there yesterday which was Sunday and you guys were closing up at 6:00. We missed out. So you may want to fix the hours on here. Thank you for caring. Kelly and Ted Pollock. read more

literally took them 10 mins to ring me up, then another 10 mins to make just 2 drinks! worse place ever

The customer service was AWFUL! I called to put in an order before arriving to pick it up and they were literally forwarding our calls. My family and I went to go get juices and as soon as we walked in it smelled like bleach. I'm sorry, " It's not bleach it's floor cleaner so can you close the door" is what the guy working in the front said to us. Fast forward to 2 minutes before... we walked in and smelled the floor cleaner but did not make a comment, nor a face we simply just opened the door so the place can air out and the smell can go away faster. We didn't even get the chance to order because of the poor customer service we received before getting to speak. Mind you there was a mother with her baby who was smelling all the chemicals as well but the employee did not care. This happened 2hrs before closing so I don't understand why they were cleaning up already. As we were walking out a dad and his daughter walked in and made a comment about the smell as well. We walked out and went else where because of this. read more