they are very busy, bit of a wait to get an apointment…read more just had state inspection done but they did car quickly and didn't make up any imaginary problems

I am extremely disappointed and concerned about the way my vehicle was handled by this shop…read more A month ago, my car showed sensor warning lights, so I specifically brought it in to make sure the vehicle was SAFE to drive. At that time, I had absolutely NO brake issues whatsoever. My brakes were working fine before bringing my car to this shop. After a test drive, I was told to first get an oil change elsewhere because they had no openings that day, and then return for diagnostics regarding the sensor lights. We followed their instructions exactly and returned the car. I paid $517.06 for repairs that included fixing broken wiring to the right front wheel and replacing the front wheel ABS speed sensor. I was also told the ABS module was bad and expensive to replace, but Liz clearly told me that replacing the module was NOT necessary and that the car would still be safe to drive as long as the dashboard lights did not bother me. I even asked again, in front of a witness, if the car would be safe after the repairs, and I was reassured that it would be. Only TWO WEEKS later, my brakes completely failed while driving. The car would barely stop. We immediately brought it back to the shop. They kept the car for days and then charged us another $1,871.48 for brake repairs, including calipers, rotors, pads, brake lines, and the master cylinder. After continuing to have issues, they kept the car again for over two additional weeks and charged us another $187.62. In total, we paid $2,576.16 When we When we contacted the shop, instead of taking responsibility, they attempted to blame us and claimed they had warned us about the ABS module causing brake failure -- which is absolutely NOT what we were told originally. They even added wording to the receipt claiming we ACKNOWLEDGED that the brake system could fail without replacing the module. What they did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. I specifically explained that icdidnt want to put mlney if it was too expensive but ehat they y did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. Throughout this entire process, we were repeatedly told "they are working on it," while being left without answers, without reliable transportation, and paying thousands of dollars for repairs that still did not fix the problem. This experience has been stressful, expensive, and honestly terrifying. Brake failure is not a minor issue -- it puts lives at risk. I strongly encourage others to ask questions, document everything, and get second opinions before trusting major safety repairs here.

Update Time: Dave…read morehas called so I must listen. He said that as of two months ago they again are accepting credit cards. Yet another reason why this place is the best shop in the LV.

On my second year living down the street and this is by far the best mechanic I have ever had. We…read morehad 5, now 4, vehicles that cycle through there for inspections, maintenance, and the occasional repairs. In the beginning, I use to get a quote from Dave, run home and do some shopping around, then end up always coming back to have them work on the vehicle. They are certainly good at what they do and don't rip you off doing so. Now it's the only place I send my vehicles and have recommended friends and family there all the time. For a place run by two guys, they turn things around pretty quick! Definitely book ahead a week or so and get your car there the night before. They have always delivered on time and with quality work. Also, I love the straight simple answers Dave always give. Some guys can run their mouths too much to get you to fix something. They simply let you know the facts and then let you decide. For that, I trust them.

These guys are great! They under promised and over delivered. I had a minor repair that most repair…read moreshops would've charged me a couple thousand for and this was done under $1000 with great workmanship. The customer service is wonderful and they were faster than unexpected. I would totally recommend these guys.

There were more bad things happening then good throughout the whole process. In the beginning I…read moredropped my car off and a week goes by to find out my car was never seen or looked at and I had to constantly call cause I was never updated. Then little over a month later goes by I pick up my car to see my tailgate was still not right. I took it back and it looked like my car never moved to be fixed. At that point I was just done with everything and just wanted to be back in my own car.

Symons is a great garage. Been taking my Honda and now Subaru there for several yrs. Prices are…read morereasonable, service is great. Honesty is trademark for their service. Highly recommend!

My family has been using Symon's garage since Luther Symon owned it! That was in the 1960s to the…read morebest of my memory - if not before that time! His son then ran it and now his grandson. They all have the same thing in common - pride of their work and customer satisfaction! Back in the 70s when I was in high school I needed work on my car. Luther gave me the bill which seemed extremely low. He said I had the part you needed on my shelf since 1962 and I only charged you for the price it was then. I was sold on their honesty at that point. The work has always been 100% perfect and ready on time. Go there! You won't be sorry. Denise (Moser) Allegranzi

from start to finish excellent service. Jessica kept us informed throughout the process ! Our…read moreexpense was exactly what was quoted the team of Jessica and Bobby was hands on all the way. Received our 2014 Suburu in showroom condition . We could not ask for better service. Thank you much.

I am very fussy when it comes to my cars. I used to go to another auto body shop in my area. The…read moreservice provided at this facility was excellent. The service manager was Annie Hummel and she became an advocate for me in getting the job done right. She was very knowledgeable and became a friend. All of a sudden Annie took another job. I couldn't find her for over 2 years. I finally heard that she was at Todd's in Mt Bethel. I had a little knuckle dent in one of my cars and Annie being the knowledgeable friend and expert in her field was just what i needed. She was her usual cordial self and I got to know Todd and his wife. I know i can always stop in and say Hi-But if I ever need any body work done-It will be a trip to see Annie at Todd's-HANDS DOWN!

My family has known Lee for almost thirty years. He is by far the most trusted mechanic I've ever…read moremet in my thirteen years of driving. I've lived in multiple areas over the last few years: Wyomissing, PA; Boston, MA; West Hartford, CT; Ardmore, PA. I make it a point to always get work on my car done by Lee or someone at his shop. I cannot tell you the amount of times I went to a mechanic near where I lived and felt the price was a bit high, and then went to Lee who works with you to see what you need. Even if I don't need an oil change, I'll get it done early when visiting the parents for a long weekend or holiday because they are that good and that's how much I trust him. For example, this one time I went to a mechanic in Wyomissing and he said I need four new tires. He almost didn't let me leave unless I got new ones. I went to Lee and he said only two were needed and the other two could wait until the fall (before winter). There's no guarantee I'd come back to Lee again in the fall to get those other two tires done. This was just one of many, many examples. He isn't about money. He's about trust. I cannot stress enough how honest he is, especially for a mechanic that sometimes get bad reputations. My suggestion: Go to Lee and get your car done. If he says you need something, he really means it. There's no buyers remorse from him or wondering afterwards if he was just trying to sell me.

No walk ins. And how are you upset and sarcastic with a potential client. Website doesn't work or…read moreupdated. Business hours are not consistent. And upset that a customer walks in for a service... yeah good luck with that. You're better off going to pep boys.

Good value and turn around time when I took my Honda civic to them. They were friendly and took…read morecare of my vehicle without overcharging

The mechanics are diligent and they know exactly how to narrow down the issue and most importantly,…read morefix it the right way

Repaired our car and it is running very well! Great value for a big job!. It is a 2009 Avalon.read more

He is my go to mechanic! whenever I am in a jam he is my go to for helping me. Super friendly and…read moretrustworthy!