My father used to be a dentist. Dr. Tara & Team are authentically caring dental Rockstar's. You can…read morefeel the warm welcome and great team work the moment you walk in. My wife is going through replacing 3 molars and building up her jaw bone mass. She's all thumbs up. I have a cracked wisdom tooth. Not painful . . . . yet! So after humming and hah-ing I'm going to make the wise move to call Tara's team.

I found the dentist, Tara Kim, extremely condescending. She chastised me for not having my teeth…read morecleaned not once, not twice but THREE times even though I tried to explain to her that I hadn't visited a dentist in a while due to the pandemic, and I was in contact with immunocompromised family members so had to be careful. I get that she's just doing her job, but some people have different circumstances. The first time she said it, ok, but after the third time, it was EXTREMELY annoyingly. She showed no empathy/compassion and probably just thought I was making excuses. Needless to say, I was not impressed with her attitude and lack of respect. My previous dentist was knowledgeable and encouraged me to keep my teeth healthy, but had a way of being really nice about it and never made me feel terrible. Even when I showed hesitation in getting my wisdom tooth extracted (I was clearly nervous) and asked her what my options were, she very plainly said, "you can do nothing or get it removed!". Like I know that Sherlock; I was looking for more information and reasoning. One of the worst dentists I've encountered and lacks experience in patient care and bedside manner. Do not recommend - seek an alternative dentist. I will say though that the receptionists were very kind, courteous and attentive. They answered my questions politely and respectfully.

As I canceled December appointment, I needed to rebook but it turned 3 months later, in March. But…read morethe office assistants are so awesome to let me come earlier due to other patients cancelation. Communication is very good.

Great attention to detail, great communication, and fantastic service…read more I would recommend.

Both Dr. Janice Sayson and Dr Tim Sayson are amazing,caring dentists. I have been going to their…read moreoffice for decades now. Recently Dr Tim Sayson had to remove an infected root canal tooth for me...he did an amazing job, taking it out,checking on me throughout the process,following up with me and I am delighted to say it has all gone smoothly with his outstanding care. Thank you so much Dr Tim Sayson. i also appreciate their follow up with me...making sure no issues,pain have occurred. My deepest thanks to both Dr Janice and Dr Tim Sayson. They are excellent caring dentists.

Highly recommended. I've been coming to Dr. Janice Sayson for three years now, and every visit has…read morebeen smooth and hassle-free, from the booking to the insurance paperwork. Cathy, the receptionist, is always on top of her game. I've had her process both Canadian and American insurance forms. There's always ample free parking in the lot surrounding the office, housed in a converted cottage of sorts -- makes for a much less intimidating experience. Coming from Vancouver, I find it easier to drive out here than, say, downtown. I'm usually worked on by Faye, a virtuosic periodontal maven who specializes in all gum-related wizardry and wields an arsenal of gadgets and metal tools... She's incredibly detailed and conscientious in ferreting out all the gunk that shouldn't be there. Between Faye and Dr. Sayson, I trust their assessments and recommendations, because I feel they balance unattainable ideals with (my) practicalities and plenty of common sense --- for what's best for me and my teeth. Sure, I don't floss as often as I should. And I probably don't visit my dentist as often as I should. But whenever I do visit, it's an appointment I not only *don't* dread, but even *almost* look forward to! Besides, being located just beyond the busy commercial hubbub of No. 3 Road, what better excuse to treat yo'self to a bout of delicious dim sum afterward? Anyway, I usually don't gush about such things if it's not a perfect xiaolongbao, but hey -- in order keep eating, I need to keep my teeth! (And so do you.)

So. I was sorta upset. That my "2" hour back to back appointment for cleaning and X-ray (changed…read moredentist) was going to take "2" visits due to the fact they found it needed more cleaning than could be done in 1 hour. Now the previous dentist I had. They did text to communicate when I first signed up just before covid, but, either that employee did it on her own phone. or they stopped using the service they used to use to text me. either way. they would call me for appointments. and miss me as I was at work couldn't take the call. and when I called back it would go to voicemail. and they don't seem to email. so I got a missed call during work. and by the time I remembered about it and called back they were closed. couldn't recall if I had an appointment that weekend or not but I knew I had one in Aug...... decided I needed to find a dentist that texted emailed and actually answered their phones. so. why did I give them 5 stars when they told me it was 1 visit and now I have to come back for another hour of cleaning? the hygienist.... wouldn't budge. she told me it needed more than 1 hour cleaning. and she wasn't willing to sacrifice my teeth to accommodate my demands. she got receptionist in to talk sense in to me. and when that didn't do the trick they then got the dentist in. to talk to me. and finally I just agreed. NOT because they bully me, but because they cared enough to say NO, no we are not squishing 2 hours of much needed dental cleaning into a 1 hour slot. I am happy they cared enough to stand their ground. I really liked her cleaning pace. I didn't feel apprehensive because I could mentally follow along with where she was cleaning. she rocks! dentist was awesome too. came in. made sure I knew what the game plan is. when I come back again. and what we doing to make sure I stay on top of areas. Koodos to the guy who did my X-rays. it's not easy squishing those wings in there at just the right spot. he took his time. and it went well. I felt good I didn't feel nervous. And the receptionist team were amazing I left them figuring out billing for my two insurance there was something iffy about who to bill how much or something. Hahaha. Don't forget to bill me guys I haven't paid lol Thanks guys. See you saturday for my other cleaning session.

Aa a client for several years, it has been abundantly obvious that the reception area has…read moredeteriorated big time and the level of service has fallen off to a point that I couldn't understand some of them and they would promise return calls but never would. I was over charged and it took me weeks and at least ten phone calls to get the refund. as a result I moved on and I suggested that you look elsewhere.

I am having my cleaning done today…read more The Dr. and staff are always professional. This is an amazing group of people. Dr. Schlappner is a top notch dentist. He knows what he's doing and he does it well. The office is comfortable and tidy. Everything has its place and is well organized. The receptionist, Evelyn, is always pleasant and very personable. She's always on the ball. The office is conveniently located.

This is an excellent place to go for dental care. The team was very professional examining and…read moreproviding with solutions by priority. From the time I had root canal up to crowning, Dr Dhaliwal did a great job as well as her assistant Ms Angela, I felt that I was in good hands. All the people here were very gentle and kind to me and to my partner. They explained very well what was going on. Thanks to the whole team. Highly recommended!!!

Very demeaning and unpleasant experience at this clinic. The…read morereceptionist (NOT THE ONE IN THE PICTURES - middle aged, Caucasian, brown blonde hair) is disrespectful and demeaning to clients. When I had booked my and my husbands first appointments I asked if they would provide an ESTIMATE of the out of pocket cost (after insurance coverage) and she said yes. On the day of the appointment she ridiculed me in front of her colleague (the younger receptionist you see in the photo's) and another client waiting in the waiting room. Saying "I can't tell you what you will pay, don't you know anything about your own insurance?" I explained she told me over the phone that they could provide an estimate - she knew it was her. The hygienist - Angie/Anita (or something close to that) was absolutely wonderful. She calmed my nerves and listened to my concerns and was very gentle during the cleaning. I found Dr. Norman Wong to be the opposite. He didn't listen to my concerns and was only interested in covering up his poor chair-side manner with stupid jokes. I asked him what we could do about the discoloration on the front right tooth (I had a filling in that tooth many years ago and it was becoming dark). He said all he could do was polish the tooth but that was all. I thought that was a bit strange, but since he said that was my only option I agreed to do it.I also had a chip on the front left tooth and was told the only thing we could do was to fill the bottom in and I agreed to that, made an appointment to get both done. He didn't go into much detail about either option. All he did was literally buff the surface of the tooth that was turning brown - the tooth was now shiny, but still discolored. I was pretty mad at myself for allowing this guy to talk me into such a stupid "solution" and paying for that! The filling chipped/ broke off within 10 days. 6 months or so later I had the next cleaning, I had the same hygienist. She asked me about the issues we'd discussed the first time and I told her that I was not happy about the options and service provided by Dr. Wong. She told me that he could re-do the filling so the dark filling would be removed and re-filled, resulting in a white (tooth like) appearance again. I wasn't happy that Dr. Wong did not give me this option the first time. When Dr. Wong came in to follow up as they always do, I asked what we could do about the discoloration and mentioned that the previous time he stated that polishing was the only thing to do. He seemed very annoyed at my asking and being unhappy with the polishing. He said well the only thing that can be done is to re-do the filling - with a very short, irritated attitude. To which I stated well then let's do it - in kind. For the rest of the consultation he spoke to the hygienist, didn't ask if I have any questions (which I did have) and just walked out without even greeting me... Angie/Anita walked me out and handed a sticky note to the male female receptionist, who was busy and didn't notice. I went to the male receptionist who printed our invoices and settled the bill. I told him I have to make an appointment and the other receptionist had the sticky note, but I would need to check my schedule and get back to them. He was professional and kind. I told my husband what happened and he insisted we go back and see if the Dr. could discuss other options (even if we had to wait for a while) like braces, to straighten my teeth because we think problem is that the discolored tooth was skew and positioned in such a way that made discoloration inevitable even if we re-filled the tooth. When we got there I asked the receptionist if she could refer us to an orthodontist, she was alone in front now. She said Dr. Wong is an orthodontist and he would be happy to discuss all my options at my next visit. She implied that I was rude to have left without booking the appointment as discussed with the Dr. I told her I had spoken to her colleague and that I needed to get back to them. We asked to see the Dr. as it would impact the appointment, we'd gladly wait. She said I should've asked all my questions during my appointment, I would need to book another appointment. I told her the Dr. walked out without giving me the opportunity to ask further questions. She said that I had clearly agreed upon a treatment so if I wanted to speak to him I could make an appointment for another day. My husband said we just wanted to make sure what all the options were and explained why we thought there could be more options. I showed her the tooth in question and she started arguing that I had discussed the wrong tooth with the Dr. as the sticky note was for a different tooth and raised her voice at me. I calmly told her there can't be a re-filling on a tooth that doesn't have a filling. Alas, we were were turned away and left without seeing the Dr. I've cancelled my next cleaning - still hurt and disappointed.

Dr. Balogh sees me, my wife and my mother. I had a full cosmetic case, crowns and veneers, and have…read morebeen totally pleased with them in the 5 years since. My mother had two implants placed and was thrilled with the service and care she received.

Unfortunately, I get a lot of cavities and I always had to replace my white fillings every 3-4…read moreyears. I moved and decided to go to Dr Ho's dental office. I have to say his office is absolutely fabulous. I had some cavities under my old fillings (as expected) and he redid them and I have had no problems. A year later, another very old filling of mine had a cavity again! Dr Ho recommended a gold crown instead of refilling the tooth with another big filling. He took time to explain the benefits and treatment. My friends and family now go to him and think he's wonderful. I highly recommend this dental office to everyone.

Is there ZERO mark available. Dr. Harry Ho's root canal…read moretreatment left me in lots of pain, hospital emergency treatment and $$$ to fix unfinished he's unfinished job. When I came with a huge pain after his root canal treatment he requested additional 1700 dollars. Please avoid this dentist.

Dont waste your hard earn money at this dental clinc. Very poor service .Will over bill your…read moreinsurance with false labour treatment claims.

This review is mainly for my hygienist experience as I have had only limited interaction with the…read moredentists so far (though they seem nice). Olga is amazing! She is one of the best hygienists I've been to. She is very thorough during the cleaning process and always has the patient's back. As a plus, the dental centre gives me a strong impression of cleanliness as they change out everything between each patient, even the plastic wrappers used on the surrounding lab equipment. 5 stars!!