I've been to Doctor Hicks dentistry right before he moved, and again in the new, larger office. I…read morewas amazed. It's by far the most beautiful dentist office I've seen, with a lobby that looks like a Vegas hotel lobby. There's a movie room to keep your children occupied while waiting, or adults waiting for their kids. He does such a great job, when my daughter had 8 cavities (yes, 8, oops), he took care of it swiftly and she had no issues. In the new office, they have a gold coin to give to them where they can pick from several candy ball-like machines as a prize. My daughter literally asked when the next time she can get a cleaning because she wanted another gold coin. Brilliant! Highly recommend!

Best pediatric dentist around ! Dr Hicks is caring and concerned, my daughter (4 years old) started…read morecoming her at three years old and I tried a few dentists in the area and the entire office staff here along with Mr Hicks have been wonderful. She had cavities at a very young age and had to be placed under anesthesia to fill and he made sure he explained the process and we had it at the hospital because he was concerned with the size of her tonsils. Long story short his concern led to her pediatrician (who had to clear her for surgery) sending her to an ear nose and throat specialist. We had her tonsils and adenoids removed and we would have never known the issue existed if it hadn't been for Dr Hicks. I wouldn't go anywhere else. The new office is absolutely gorgeous -

This isn't just a dentist it is a carnival!…read more Slides in the office, gaming area, a coffee station, lots of open seating, and then a prize area for kids when they are done. The dental stations are equipped with TVs and headphones for each person, and there is no messing around... once you are in you are attended to! I mean it is like a giant kids play place in here. Well decorated, happy and fun! What kid wouldn't want to go here. Heck I want to come here! Super nice place, great people, and a good location. They have changed dentist visits for my kids forever!

The dental office is beautiful but there is a fine line between being treated as a consumer instead…read moreof a patient. They offer private rooms at an additional $100 (optional) but only in the mornings and if you agree to a private room once- the office categorizes you as a patient who can graduate from that room but only based on the discretion of the people who are getting paid by such private room⁉They will refuse to schedule an appt with a regular room moving forward. You are stuck paying for the private room and front desk can't do anything about it. This feels unethical and not in the best interest of your patients. Every other dental office will offer you a private room due to hipaa and osha ( this is a clear violation) and not charge additional. The only difference is there is a door here and not a partition. At this office they make it so the chairs sit SO close together like in a dental college ( a dental bay is a clear osha violation) - that naturally the parent will request that private room bc all it takes is one crying child to scare the others. Either way, you do have to agree to it so it's not a secret either but again feels off and completely on purpose! This area is like the, "nicest," in the neighborhood I guess and the other offices around are pretty old, making it so that these type of businesses provide care in a different way, more like you're a number and not a person. The slide and toys are nice but not what most important here. It's too bad bc Dr.Diaz was very kind and the hygienists were lovely as well. Ultimately, I thought maybe I was not the target audience until the office manager called me back to smooth things over and never acknowledged the issue. She went out of her way to tell me why the have private rooms while still not addressing that the issue is they lock you into a room you have to pay $100 additional for and therefore cant even book a regular appt without their permission, the dr didn't bother to call me and Elaina even admitted there were no notes from Dr saying my son had to stay in private room. She kept saying you could graduate (wth?) I'm paying for this!! Delusional. This state is ranked the worst in health care, there is a reason.

Clean facility and friendly staff! My child's dentist and…read moredental hygienist are always warm, welcoming but very professional. It's also right next door to Crumbll Cookies! Hey , get your kids teeth cleaned then give them cookies!

Went off a whim and tried a good search for a dentist for my son. So glad I did. Polka dot…read moredentistry was so warm. When we got there, they had a sign with my kiddos name on it to welcome him for his first visit. The hygienist was extremely patient and reassuring. Dr. Nanna also knows her stuff so that's always appreciated!

I use to come here often and then started to notice that they had a high turnover. We always had a…read moredifferent dentist. Last time I was there they got impatient with my daughter not biting down correctly to take X-rays, although she was trying and successfully gets them taken any other time. They ended up skipping that and then the dentist came in and let me know that my daughter "probably" has a cavity in the front and suggested putting her under because kids her age don't stay still. I was appalled because she's always compliant and enjoys coming to the dentist. Later that month, I was enrolling her for pre-k and needed to get a form filled out from the dentist to do so. They told me that they're going to write on there that she needs urgent attention for a "cavity" that they never even confirmed thru xray. I ended up getting a second opinion and was told she doesn't even have a cavity there. I love our new pediatric dentist and won't be going back to Tebo!

Customer/patient care is amazing nice Workers! Only…read morecomplaint is that I got a bad filing done here and causes me pain for so long thought I needed RCT but went to another dentist and he said it wasn't even bonded Correctly? Got it fixed There and now i can finally can eat with out pain again. Changed dentist because of this.

Took my one year old to see Dr. Eaton. I have zero complaints. Their website was lovely and I was…read moreable to fill out paperwork and mail it in ahead of time. Everyone was lovely and friendly. We did a "knee to knee" visit, and before you ask, yes, my 14 month old has an obscene amount of teeth and our pediatrician recommends taking them around 1. There were some tears but Dr. Eaton was quick with his exam and so kind. We look forward to building a relationship with this practice for years to come. One note, they are out of network for all and we prepaid. I don't blame them one bit, but I know that's a turnoff/ hard for some people. For our insurance this just means that Dr. Eaton's office files for us and our insurance pays us directly for the rates they cover. We prepay for services and sometimes it costs a little extra for us out of pocket. Practices often do this because constantly fighting with the insurance company to get paid what they're worth could easily be a job for a full time person and small practices are often pressured to cut their rates unsustainably to stay in "good graces" with your insurance company (I'm someone who use to have to do legal work for insurance companies). This might not be how your insurance works, but I thought it might be helpful for some of you considering it. For what it's worth, I think Dr. Eaton and his team are worth every penny!

**Pediatric Dentistry Review**…read more We have been going here for 10+ years now. I could have chosen a family dentist for my whole family, but I knew that I did not want my kids dealing with a tech who just worked on a grumpy adult. Dr. Eaton and his staff are magic makers! Seriously! My kids LOVE LOVE LOVE going to the dentist, even on Halloween. Everyone is super friendly and welcoming. They walk the kids through everything they plan to do. They ask permission from parents before doing anything like xrays or fluoride treatments. The charges are very reasonable to the point where my insurance covers it all. We have had to only preventive care, but have also have had to have cavities filled and teeth pulled (small jaws). Everyone is so caring and makes sure that the patient is comfortable and that the parent is at ease. I HIGHLY recommend this practice!

We've been going to this dentist for about 10 years and my last review was some years back when…read morethey first moved into this facility. Originally, I was pleased...no long wait, got you in and out, and the new environment was very inviting. However, the last few years have just gone downhill, especially during Covid. Not enough spacing between appointments and the wait and the appointments just take too long. You would think during Covid, they would make sure to do the opposite and spread appointments out for just additional spacing in the appointment area, as well as the waiting room. I typically wait in my car because of the little spacing in the waiting room. Another issue I have is the calling system. They have a call center, so you cannot call them directly to speak to someone. A little annoying if you just left and needed to ask a quick question. Anyway, my son is a teenager with adult teeth, so it may be time to just find another dentist at this point anyway where he can get individual service.

I came here for get a cavity fill and ended up in the ER when they injected the numbing shot they…read moreended up hitting an artery. I ended up with my right side cheek swollen for 4 days. Doctor said I have fluid in there. Although no serious injury incurred their duty was to call ambulance to ensure my safety instead told me to go to ER.

Great staff and great dentists. Really friendly and accommodating. Highly recommend for your little…read moreones.

first visit and so far loved it. when I first called and made an appointment, the woman was…read moreextremely friendly, was able to pull up my insurance VERY quickly without me even having to ask, and spoke right away what was covered. I can't tell you how amazing that was. when I got to the appointment, everyone was extremely nice. and I know it's common, because they're working with kids, but not as genuine as this place. you can tell when someone is genuinely nice and caring. and they were ALL genuine. they have a cute arcade room which was a plus and my son loved It. it made him relax during the visit. the people always kept conversation with HIM instead of just me. I could tell it helped him from becoming nervous and anxious. they recommended pulling his severely loose front baby teeth because his adults were already down and when I expressed how much it was, a lady was very quick and reassuring in getting me prices. I pay so much in my sons medical bills alone, between co payments and medications, so she didn't make me feel weird having to ask how much the procedure would cost or that it was even a bother. can you tell I have anxiety too? lol lastly, and one of the most important interactions, the time to remove my sons baby teeth. i wish I had gotten other peoples names because I love giving credit when credit is due, but for now. Shanda and the Dr who assisted her in sealing my sons molars and removal of the top baby teeth did amazing. They continued to talk to him and encourage him as we didn't proceed with the gas and were very responsive as soon as they realized the instruments made him nervous. I can't tell you how great that felt as a parent knowing there's not much you can do to help other than verbally say "you're doing amazing baby." thank you for everyone being exactly who you are. It feels great knowing you made a good choice.

It couldn't get any better! I came from an incompetent…read moreDental office to this one and was pleasantly surprised! They are very efficient here. They took me back early instead of making me wait. I had Jesica 1 & 2. They were both polite and very professional. The Dr is conservative and doesn't just do work to make $. They were proactive in making sure my plan would be covered instead of me paying out of pocket and I appreciate that immensely. There's a good group at this office. Go see them!

This place was a very disappointing experience. They seemed more interested in taking multiple…read moreX-rays and recommending expensive treatments than providing a regular cleaning. I went in expecting routine dental care but felt pressured toward procedures that could cost thousands of dollars. The overall experience felt very unprofessional, and I was extremely dissatisfied with how everything was handled. Based on my experience, I would not recommend this practice. Note: My wife recently had a similar negative experience with this Dental office. She did not feel comfortable leaving a one-star review, so she simply decided to switch to another dentist.

I always have a great service experience with the staff and Dr. Palacios. They send reminders for…read moreyour appointments which for me is important and never have to wait more than five minutes from my appointment time.

Let me start by saying that this review has nothing to do with the Doctor that was treating me, my…read moreshort experience with Dr. Fabiola Palacios was amazing, she's very professional and very thorough. She was able to effectively find and treat a problem in one of my molars. My review has more to do with the office policies and the staff. So, I went for my first appointment and I was very happy, then I was referred to an endodontist and he was also very professional. I was scheduled with Gwinnett Family Dentistry (GFD) for a second appointment to finally get a crown in my molar, so they call me (GFD) and schedule my appointment, very nice lady, never mentioned any of their policies regarding changes or cancellations. On a Thursday, i receive a confirmation call from GFD and again, the nice lady never mentioned any of their policies or how long the procedure will take. So I confirm that I'm attending to my appointment, thinking that the procedure will take about an hour like in my first appointment, but what do I know??.. I'm just the patient who's never ever had a crown treatment before. So I call the day of my appointment, which was Monday, around 7:30-ish... I get Ingrid on the phone and I ask her how long is the treatment going to take? and she says "2 hours", and obviously I had no idea of the length because I was never informed. So I panic and I tell her that I can't make it because of work, I didn't know it would take 2 hours, and I have to reschedule..... I understand that I'm calling at the last minute, BUT.. Aren't they (GFD) supposed to inform you of these details before your actual appointment?? Anyways, she tells me there is a cancellation fee, and I tell her that I'm NOT cancelling, I'm rescheduling because I was not informed that the procedure would take that long. So she insists that is the same because is in the same day, less than 48 hours before my appointment. I get very upset, and I tell her that if they charge me a cancellation fee I will go to another dentists, obviously Ingrid doesn't care. She tell me that the administrator will be at their office the next day and she will call me... After a few minutes I call back and ask Ingrid how much the cancellation fee is?.... And her answer????.... " I don't know, the admin will call you tomorrow"... that never happened.... A week after, I receive a bill from them, it's only for $15, the original amount was $50 but after some credit they made I only "have" to pay $15, NOT my point... So my problem is..... Ingrid, works in that office, SHE tells me about the cancellation fee, but she doesn't know the amount.... So, how am I supposed to know about their policies if they never ever EVER mentioned them to me, the policies are not in their website and I was never informed by any of their staff, not when I scheduled my appointment and not when the nice lady called me to confirm my appointment.... But I have to know them????? Can someone please tell me what is the logic here????

I am so happy there is a pediatric dentist nearby AND one who accepts our insurance plan. There is…read morenothing like paying for dental insurance and then to have to shell out another hundred bucks after a office visit for cleanings and X-rays. Dr. Karina and her staff are amazing. Very patient and knowledgable. I have a pair of lively rambunctious boys. Everyone is great to work with and again very patient with children. The office is bright, clean and kid-friendly. Dr. Karina has new and modern equipment as well as televisions in the ceiling over her dental chairs to keep the kiddos distracted while she does her dental magic. I highly recommend you give Wonderland a try!

La Doctora Karina es la mejor ella es muy profesional estoy muy agradecida con ella . Fui a 4…read moredentistas diferentes y no pudieron hacer el tratamiento a mi niña de 2 años y aquí en wonderland Pediatric dentistry me la atendieron y el mismo día ella le hizo el tratamiento estoy súper feliz y agradecida con el resultado si pudiera dar más calificación la daría ella es la mejor