Great staff and great dentists. Really friendly and accommodating. Highly recommend for your little…read moreones.

first visit and so far loved it. when I first called and made an appointment, the woman was…read moreextremely friendly, was able to pull up my insurance VERY quickly without me even having to ask, and spoke right away what was covered. I can't tell you how amazing that was. when I got to the appointment, everyone was extremely nice. and I know it's common, because they're working with kids, but not as genuine as this place. you can tell when someone is genuinely nice and caring. and they were ALL genuine. they have a cute arcade room which was a plus and my son loved It. it made him relax during the visit. the people always kept conversation with HIM instead of just me. I could tell it helped him from becoming nervous and anxious. they recommended pulling his severely loose front baby teeth because his adults were already down and when I expressed how much it was, a lady was very quick and reassuring in getting me prices. I pay so much in my sons medical bills alone, between co payments and medications, so she didn't make me feel weird having to ask how much the procedure would cost or that it was even a bother. can you tell I have anxiety too? lol lastly, and one of the most important interactions, the time to remove my sons baby teeth. i wish I had gotten other peoples names because I love giving credit when credit is due, but for now. Shanda and the Dr who assisted her in sealing my sons molars and removal of the top baby teeth did amazing. They continued to talk to him and encourage him as we didn't proceed with the gas and were very responsive as soon as they realized the instruments made him nervous. I can't tell you how great that felt as a parent knowing there's not much you can do to help other than verbally say "you're doing amazing baby." thank you for everyone being exactly who you are. It feels great knowing you made a good choice.

Best pediatric dentist around ! Dr Hicks is caring and concerned, my daughter (4 years old) started…read morecoming her at three years old and I tried a few dentists in the area and the entire office staff here along with Mr Hicks have been wonderful. She had cavities at a very young age and had to be placed under anesthesia to fill and he made sure he explained the process and we had it at the hospital because he was concerned with the size of her tonsils. Long story short his concern led to her pediatrician (who had to clear her for surgery) sending her to an ear nose and throat specialist. We had her tonsils and adenoids removed and we would have never known the issue existed if it hadn't been for Dr Hicks. I wouldn't go anywhere else. The new office is absolutely gorgeous -

I've been to Doctor Hicks dentistry right before he moved, and again in the new, larger office. I…read morewas amazed. It's by far the most beautiful dentist office I've seen, with a lobby that looks like a Vegas hotel lobby. There's a movie room to keep your children occupied while waiting, or adults waiting for their kids. He does such a great job, when my daughter had 8 cavities (yes, 8, oops), he took care of it swiftly and she had no issues. In the new office, they have a gold coin to give to them where they can pick from several candy ball-like machines as a prize. My daughter literally asked when the next time she can get a cleaning because she wanted another gold coin. Brilliant! Highly recommend!

The dental office is beautiful but there is a fine line between being treated as a consumer instead…read moreof a patient. They offer private rooms at an additional $100 (optional) but only in the mornings and if you agree to a private room once- the office categorizes you as a patient who can graduate from that room but only based on the discretion of the people who are getting paid by such private room⁉They will refuse to schedule an appt with a regular room moving forward. You are stuck paying for the private room and front desk can't do anything about it. This feels unethical and not in the best interest of your patients. Every other dental office will offer you a private room due to hipaa and osha ( this is a clear violation) and not charge additional. The only difference is there is a door here and not a partition. At this office they make it so the chairs sit SO close together like in a dental college ( a dental bay is a clear osha violation) - that naturally the parent will request that private room bc all it takes is one crying child to scare the others. Either way, you do have to agree to it so it's not a secret either but again feels off and completely on purpose! This area is like the, "nicest," in the neighborhood I guess and the other offices around are pretty old, making it so that these type of businesses provide care in a different way, more like you're a number and not a person. The slide and toys are nice but not what most important here. It's too bad bc Dr.Diaz was very kind and the hygienists were lovely as well. Ultimately, I thought maybe I was not the target audience until the office manager called me back to smooth things over and never acknowledged the issue. She went out of her way to tell me why the have private rooms while still not addressing that the issue is they lock you into a room you have to pay $100 additional for and therefore cant even book a regular appt without their permission, the dr didn't bother to call me and Elaina even admitted there were no notes from Dr saying my son had to stay in private room. She kept saying you could graduate (wth?) I'm paying for this!! Delusional. This state is ranked the worst in health care, there is a reason.

This isn't just a dentist it is a carnival!…read more Slides in the office, gaming area, a coffee station, lots of open seating, and then a prize area for kids when they are done. The dental stations are equipped with TVs and headphones for each person, and there is no messing around... once you are in you are attended to! I mean it is like a giant kids play place in here. Well decorated, happy and fun! What kid wouldn't want to go here. Heck I want to come here! Super nice place, great people, and a good location. They have changed dentist visits for my kids forever!

To frame this review, I have an 8 yo autistic son whose first trip to the dentist was a nightmare…read more If you know, you know (sensory triggers all over the place). This office was accommodating and experienced in dealing with children w/ special needs. The dental hygienist was so friendly and patient with my son which put him at ease, making him more complaint. Just that alone was enough for me to put a stamp of approval on this place. An office that provides such an invaluable service deserves praise and my thanks and appreciation!

My kids love it here! The Dentist, Dr. Sharma, is great with my daughter, who has had a few teeth…read morepulled and spacers put in, twice. The hygienist, Belinda, is so sweet and gentle with both my kids...I wish I could go here! Lol.

Dr. Bongiovi and staff are wonderful!…read more They have made my son feel comfortable since our first visit (over 12 years ago!). The atmosphere is very child friendly. The waiting room has a giant artificial tree in the lobby, as well as a separate room for patients to watch a movie. Once further inside, the decor is professional and kid friendly. They have TVs for the patients to watch during their cleaning or procedures. The X-ray aprons have smiley faces on them - how cute is that? To this day my son still gets a reward coin after his cleaning to use in their prize machine. :) Dr. Bongiovi is the Best! He is very patient, honest, extremely skilled, and compassionate. We have never had a bad experience. We will be sad when our son is at age to move out of this pediatric dentist. I have referred many patients here, and will continue to do so!

Hands down the best pediatric dentist! If your child is…read morenervous about dental treatment, has complex dental needs, is special needs or requires sedation...he is your doctor!! The staff are polite, courteous and helpful. Absolutely the best experience for my little guy.

Avoid this office if you value transparency and fair treatment. I was initially quoted…read moreapproximately $1,800 for my son's extraction and filling. On the day of the procedure, they presented a surprise bill for $2,800--a $1,000 increase with no prior notice. Beyond the billing issues, the front desk conduct is deeply concerning. The receptionist, Hailey, displays a clear shift in demeanor based on the ethnicity of the patients she is assisting. From both personal experience and observation, it is evident she lacks the professionalism to treat African American patients with the same courtesy as others. When I chose to reschedule and eventually cancel due to these red flags, they refused to refund my deposit. This isn't just a "misunderstanding"--it's a predatory practice. Save your time and your money.

We used Dr. Cassinelli for both of our sons' tongue tie revisions and were happy with the…read moreprocedure. The office is beautiful and clean, the procedure was done well and quickly. Our older child has had decent experiences there for dental care. They have TVs above the chair to help keep them entertained/distracted. Unfortunately, once we brought our younger child, it became clear that the positive experiences only exist for compliant children. Our younger one (2 at the time) was afraid of the cleaning and was not cooperating, at least not quickly. As soon as it became clear that he was not having it, the hygienist started pressuring me to hold him down and hold his mouth open so that she could do the cleaning. I explained that, since she had already informed me his teeth were healthy and clean, we would settle for a normal tooth brushing so as not to reinforce his fear. Since he didn't really need a full cleaning at that moment, my priority was to create a positive experience so that he would not develop an enduring fear of the dentist. I also explained that, when possible, we try to respect their bodily autonomy, and I did not feel comfortable holding him down and prying his jaw open when it was not truly necessary. She replied "so if he needs a shot at the pediatrician, what do you do?" That was the moment we decided not to continue with Peak. I did not go there to have my parenting choices judged, and if they disagree that creating a positive experience is important for a 2 year old, then they are not the right fit for us. And by the way, yes, we do hold him still as needed for life-saving vaccinations; that is not the same as a routine dental cleaning. Had he needed an actual procedure, we would have figured out how to make it happen, but that was not the case. When Dr. Cassinelli came in, she was short and brusk, and clearly annoyed with us before she even walked in. This had not been our experience with her in the past; I suppose the hygienist had told her we were being difficult? Finally, they give children tokens for prizes without asking parents. When the 5 year old received one and got to choose a price from the machine, of course the two year old wanted one as well. He was given an age appropriate toy, and they would not exchange it for a token for him as well (again, I am the parent and can judge which toys my child can handle). So, in addition to being scared and having an overall terrible experience, he was also devastated that he did not get a cool prize from the machine like his big brother. A big nope for our little guy, we are switching to a new practice that will respect me as a parent and him as a full human with feelings.

My son is getting braces here and I have to say their patient bedside manner is excellent. The…read morefront desk is also courteous and kind which makes coming here a true pleasure. My son was scared it would hurt but the care technicians helped ease his fears and helped him to relax and get through his procedure with calm and precision. Conveniently located next to Dentistry for Children Family Orthodontics Buford is a 5 star establishment. Easy parking. Lastly, Stephanie, Maria, Alex, and Jasmine were superstars and I thank them for their A-1 service! 5 stars and thank you to the staff!

This business is blatantly defrauding the patients. They are double charging for services. The…read morepatient and the insurance carrier is being billed for the same services. BEWARE. The office manager is Shayla Lee. Kristen Hall is the Orthodontist.

I have come here twice with my toddler and it has been a great experience both times. Check in was…read morequick and easy and staff at the front desk are very sweet and helpful. They have a nice clean waiting room with seating and a little area with toys and books. We only had to wait a few minutes before we were taken back. They made my daughter feel comfortable and sang to her and talked to her while doing routine cleaning and checkup. The dental hygienist was so sweet and did such a great job with my daughter. The dentist came by a few minutes later and explained everything so well to me and answered any questions I had. She was also very kind to my daughter, even though my daughter was scared and cried. They gave my daughter a goodie bag before we left which she really enjoyed. Very happy with the experience and will be back again!

My kids have been seeing Dr. Angie for 3 years and she's been wonderful. The office has always be…read morefriendly and helpful. And their referrals for orthodontics was great and matched our insurance needs.