The staff admittedly required no cleaning experience, and received no training from a business that…read moreclaims their employees are bonded and professionally trained. One cleaner from India spoke no English. My toilets were never thoroughly cleaned, despite repeated verbal and written complaints. Despite being present, the manager didn't check to ensure work was satisfactorily done. This manager solcited me for personal financial support on more than one occasion; she sent photos of "new" jewellery she begged me to purchase so she "could pay her rent". I selected a professional service to ensure consistent quality, reliability, and accountability, but the only consistency was inconsistency!

Contacted by phone to make an appointment. Person answering named Ricky was rude and aggressive and…read moredisconnected the call when I asked if I had reached Memorable Maids. Didn't pickup when I called back.

Move out cleaning job. Jackie, Yani & Janeth did a great job! Will def use them again.read more

I've never had to write a negative review until now, but my recent experience with their move-out…read morecleaning service and my subsequent attempt to address the issue with them were completely unacceptable. I feel compelled to share my experience. Based on my research prior to booking, I understood that professional move-out cleaning should encompass a thorough cleaning of every nook and cranny in your home or apartment. This typically includes sanitizing high-traffic surfaces in the bathrooms and kitchen, cleaning all windows, deep cleaning cabinets, drawers, countertops, and appliances. All with the end goal of smooth move-out inspection and transition. However, the cleaning team missed an entire cabinet, which was left in the same condition as when we vacated (see pic 1). They also neglected to clean the interior windows, the patio door, and even the balcony (see pic 2). These areas are considered accessible per strata bylaws therefore must be cleaned before moving out. We paid a premium for their carpet steam cleaning service, but the results were disappointing. Not only were there dust and dirt left in the corners of the room, but they were also visibly present on the front surface of the carpets (see pic 3). When we messaged them to raise this issue, their response was shockingly dismissive: "place in unlivable condition, 7 garbage bags, no touch-ups." They even attached a photo from their cleaning, apparently thinking it justified their poor job. It's important to note that their services were paid by the hour, not by the amount of garbage bags used throughout the cleaning -- which summed up to an excessive $600 + tips for 3 hours of cleaning. At the very least, they should consider removing the line "No matter the type of building or business, or size of the mess, we can help" from their website because apparently, handling 7 garbage bags for a move-out cleaning is beyond their capabilities. I also need to mention that they've left the garbage bags inside the unit -- and I was the one who at the end had to dispose of them myself. Lastly, all of these were contained in the kitchen area and by no means rendered the place unlivable. I've attached the picture they sent us when they referred to our place as "unlivable" (see pic 4), allowing you to judge for yourself if that's truly the case. Also, this issue has nothing to do with the poor steam carpet cleaning and their overall lack of attention to detail in other parts of the unit. We're absolutely displeased with their horrible communication and apparent lack of concern. In the end, we booked another cleaning company that did a far superior job at a fraction of the price, leaving us satisfied. For these reasons, I cannot, in good conscience, give them more than 1 star. We aren't happy. They've left us with more frustration than cleanliness, and my money would have been better spent elsewhere.

I recently booked LuxeNest Property Group and was very impressed by the attention to detail…read morethroughout my home. Chisom did an excellent job deeply scrubbing the main bathroom bathtub, shower and toilet, and she mopped the floors throughout the house beautifully. Blessing thoroughly cleaned the kitchen and coffee station, leaving my countertops fresh and my stainless-steel appliances gleaming. My interior windows also sparkled after the fingerprints, dust and debris were removed. The staircase was meticulously detailed, with every nook and cranny wiped clean to remove dust, hair and debris. It has been a long time since anyone cleaned my staircase as thoroughly as the LuxeNest team did! Blessing and Chisom also washed and dried our king-size master bedroom sheets and my son's sheets, then carefully remade both beds. I love thoughtful details, so I immediately noticed the beautiful design they created when folding our bathroom hand towel. That special finishing touch left a lasting impression on me. LuxeNest Property Group truly goes above and beyond to deliver a fresh, clean and spotless home. Tosin, the owner, is professional, responsive and committed to providing quality service. She followed up personally after the cleaning to make sure I was satisfied, which showed how much she genuinely cares about her clients. If you are looking for a cleaning company that values quality and attention to detail, look no further--book your first cleaning with LuxeNest!

Great experience working with Iuliia! She set up 2 women to come do a deep cleaning of my…read morefather-in-law's apartment that had not been cleaned thoroughly in many years. The place was absolutely transformed. Thick scale on shower tiles gone! They even cleaned windows, around oven, refrigerator, etc. you name it, it's clean! My father in law was in the hospital with open heart surgery, so it will be amazing for him to come home from the hospital and see his apartment clean! Thank you so much! Fair price, great communication, highly recommend!

Truly the worst cleaners I've ever had. The place never looked different from when I left. They…read moredidn't follow important instructions such as hanging up my clothes (I physically needed help with that), floors were not properly cleaned, clutter was not moved so I'm not even sure how they cleaned the floors, things were actually left unfinished. The second time they came, they left a stained pillow case on my bed. They would also confirm a time and then change it on me the day of. Needless to say I immediately reached out to other cleaners. I only had two sessions and provided feedback with the request for new cleaners. Instead of rectifying the situation, the manager dropped me as a client. 2 hours later they replied to my public review telling me to reach out to the manager so they can help me. I wouldn't recommend these guys to anyone.

Requested a quote online may be overwhelming from time to time especially if it is your first time…read more Luckily, I was reach out by the owner and help me scheduled a deep clean/ move out for the next day. Now, that's impressive! Good and easy communication, reliable and great introductory pricing got me to hire them! Nonetheless, the work perform by Mr. And Mrs Lee was above and beyond. All the work requested was crispy clean -job well done! Thank you so much for making this service an extraordinary one! Will definitely hire again for Deep Cleaning / move in /out. PS- the following pictures are original faucets more than two decades.

Prompt service and very polite. The work looked good, however, they forgot to clean under the…read morerefrigerator. The owner of the rental took photos and sent to me, then deducted from my deposit. I didn't make a fuss about it to the company. Would I recommend to a friend, maybe. Other than that, only four stars for now. Thank you.

This company is a scam preying on people who don't know any better about housekeeping services and…read morecosts. I've been using cleaners regularly (every 2 weeks or monthly) for over 5 years now and have had a few different ones over that time. My previous cleaner just retired so I was looking for a new one, and I reached out to get a quote from Cleaning4U. I have a ~500 sq ft apartment, 1 bedroom, 1 bathroom. It's a small apartment that my previous cleaners (who worked alone) did full housekeeping and cleaning themselves in 2 - 3 hours, and would cost generally $100 or less (maybe a bit over if there was some more to do that day). So tell me why Cleaning4U came back to me with a quote of 3 Cleaners for 1.5h, $40/h each, for $180 + 5% GST + 2.99% if you're paying by card (so would be basically $200 total). AND THAT'S ONLY FOR SURFACE CLEANING. It's $30 extra for cleaning inside appliances. The list of services provided didn't even go into organizing the fridge, closets, or anything along those lines. JUST surface cleaning. I took one look and laughed out loud at the sheer audacity of how ridiculous that quote was. It really feels like they're trying to scam people who don't know any better. Literally right after responding back telling them no way jose I got a call from another company who wanted to give me a quote. The other company quoted me 2 cleaners, 1 hour, total of less than $100, and their list of services included fridge cleaning, closet organization, and a bunch of other stuff. Needless to say, I went with them instead.

Dana was punctual, professional, and cares about his craft. He was conscientious about doing the…read morebest job possible and took the time to explain things to us before and after the carpet and couch cleaning. I'd happily recommend him to others.

Highly recommend! After a prolonged period of being unable to tend to them, my carpets were in…read moreterrible shape. Aaron arrived and completely took care of everything in a professional, polite manner and was so helpful! I am amazed how clean he got these old and inexpensive carpets. He also did an excellent job on my furniture. On the telephone, Dana was professional and very helpful. Thanks so much, to the Saracares team. I will be using your services again and recommending you to everyone I know.

I was having difficulties finding a home cleaning service in Gibsons…read more I reached out to Tara. Her reply was prompt, she showed up as promised. She and her staff are amazing. Thanks