Cory is god sent. In an emergency situation he was able to save us to get back home when my tire…read morewas flat. We seriously had no hope. On a Sunday, every place closed and he was willing to stay a couple extra minutes late to help us. We could not be more grateful and thankful to him. Thank you so much again Cory.

I would do lower if I could......where to begin....new to the state of NH...regsitered my car - and…read moreneeded an inspection. Sounds easy enough. I was just inspected a few months ago in RI - have always brought my car to the dealer for all servicing and have followed the recommended schedule from Subaru and have done every suggested item my dealer has suggested. I was just at the dealer for 4 new tires (recommended) a wheel alignment, and oil service. I'm assuming the inspection will be a lay-up. Not so fast. The expertise here noted some movement in the rear right suspension - and for $750 they'd be happy to fix it. Having just had the car looked at - and no such problem noted - I opted to go back to my dealer with what they folks at VIP cited. I asked them to fix if there was a problem. My dealer called me and said - we don't mind fixing something that is broke - but you don't have any problems with your rear right suspension. I asked that to be put in writing - they said no problem. I called VIP and informed them. They asked to see it in writing and then I would be issued my inspection sticker. I had to schedule a new appointment fot this meeting - and when I arrived - lo and behold - my Subaru authorized dealer's written word was not acceptable. I had an authorized Subaru dealer with certified subaru mechanics review the car. They stated in writing that the car met all Subaru requirements and there was no excessive wear in any of the suspension. I presented this paper to them. Nope, not good enough - they know better. They imply in words and actions that they know Subaru standards better than a subaru dealer and their certified mechanics. They suggest I find another dealer - a not so nice man in beard just about threatened me and stormed off when I stated they went back on their word. Well - I am opting for a different place to complete the inspection. I will never, ever, ever recommend this place to anyone. In fact - I will go out of my way to share this experience with anyone and everyone. You can't fix dumb - and then toss in stubborn and ignorant. Best of luck to anyone who goes to this place.

Have NEVER ever written any type of review in my whole, long life. As a longtime customer,…read morevery insulting to call Arrow to inquire why the price of an oil change literally doubled since my last change in August, only to be told that prices everywhere are changing. Asked him what doubled, "I don't know I didn't write the bill". That's all I got. See ya later Arrow.

Called same day for oil change . I was able to get right in with friendly and speedy service. Price…read morepaid was reasonable.

Eric, Keith and the crew at prompto are amazing. I've been there two times now and I've had…read morepleasant experiences both times. They even went as far as to run out and buy the air filter because they were out of stock. I appreciate the customer service and because of how they operate their business, I am a new longtime loyal customer.

When you need an oil change, these people are friendly and they are fast and fairly priced.read more

Needed a state inspection on my car to perform Rideshare service in New Hampshire. Place was very…read morebusy, but they had me in and done in less than an hour. Very friendly service, will return for any other car needs.

John and his crew know cars and I rely on them for service. AAA approved, friendly and fair. 5…read morestars in my humble opinion.

I had a very loud scary metal bending noise coming from my car, while on a road trip 4 hours from…read morehome. I pulled over in White River Vermont, an hour away from my destination. I went to another local service station first and they couldn't help me. Guess they did me a favor because I then called VIP and Dylan the service writer was able to see me and my vehicle. Well, these guys were awesome, they helped me beyond belief. They quickly diagnosed my car and had it fixed as soon as possible. Being over 5 hours from home I was very skeptical , you know at the mercy of a mechanic I don't know or probably will never see again well I wish I lived closer. They exceeded my expectations, are very professional, and know what they are doing. My Jeep is running great and I was quickly back on the road. Thanks, Dylan and VIP

I called to inquire about service and while I was in the middle of asking a question they hung up…read more Thanks for nothing.

We were in a pinch with a tire issue and they were very helpful. Will definitely use them again…read more Good value

This is where I have most of my car repairs and maintenance performed. They have some good…read moremechanics who can do general repairs as well as tires. The specialty here is full size pickup trucks but that is probably because there are so many of them in this area. I have a Volvo and BMW and they can do most of the work on those. Prices are reasonable and it is easy to get an appointment. I'm pleased with the work they do for me.

I was hoodwinked into saying ok to their "let's do the oil change/air filter change BEFORE the…read moreinspection" and was thereby TRICKED into spending over $300 BEFORE they did looked at the truck's under body which FAILED inspection. If I had known the truck would fail inspection, then why would I spend over $300 on the old change and air filters? The order in which the two services occurred is DELIBERATELY DESIGNED so that the company can MAKE MONEY before failing your inspection. THIS IS SURELY NOT A GOOD BUSINESS PRACTICE. BUYERS BEWARE. AT THE VERY LEAST, BE SURE TO INSIST THAT THEY PERFORM THE INSPECTION FIRST. DON'T BE HOODWINKED.

May 1, 2025 (The Red…read moreBalloon) This is NOT some one-off review... it merely follows and confirms the review I gave this business in October... Cliff, Dominic, Jacob... and the gentleman hidden beneath my vehicle handling the oil drop... In a word: Superlative... In late October... I had mentioned to Jacob about distributing helium balloons to the kids while they waited patiently for the vehicle service in mom/dad's car... it was just a suggestion... I did not think he would take me literally... But he went further... I was the destination of the idea he ran with... After a 5-minute wait, I received an oil change today in addition to a safety check... tire pressure check... vehicle lights... and car wash... (the high center brake light assembly was also changed!) With humor... aplomb, dignity... and professional assessments of my truck... And... Jacob handed me a coveted red helium balloon... Perhaps it is just symbolism... but this gesture is far-reaching... this cements my go-to place for service... Not just a simple symbol... but an assurance of consistency in service standards... I am carrying the spouse in my truck... others are carrying kids... Truly... they are most important cargo of all... Thank you for such great service! Tom Baker

Remarkable service…read more It's a great vehicle with a fantastic inventory for choice. I bought a 2024 Trail Blazer and I love it! Unequaled professional sales staff. Joseph Pelletier of Gilman, Vermont.

I seriously regret buying my vehicle from this dealership…read more Within just a few weeks of driving it off the lot, the check engine light came on. Shortly after that, the battery light started flashing. Then I found out it was already due for an oil change. This was supposedly a "fully inspected" and "ready-to-go" vehicle. Clearly, that inspection either never happened or wasn't done properly. It's incredibly frustrating to spend thousands of dollars on a vehicle, trusting that the dealership has done its due diligence, only to end up dealing with mechanical issues almost immediately. I feel completely misled. A reliable vehicle shouldn't come with warning lights and maintenance problems before you've even made your first payment. When I reached out about the issues, I was met with excuses instead of solutions. No accountability, no urgency -- just a lot of runaround. Service department diagnosis vehicles off of CARFAX! General Manager dismisses you when you're trying to explain your frustration! Buyers beware. Do yourself a favor and take your business somewhere that actually stands behind the vehicles they sell.

You saved scouts! I wanted to extend our deepest thank you to the folks at Gills Point S Tire and…read moreAuto Service. They literally rescued stranded scouts (and one very anxious Assistant Scout Master). Long story short. My truck was overheating three and a half hours from home, and over an hour from where I needed to be. I limped into the service station at 4:40 on a Friday evening (20 min before closing for the weekend). Without any delay, the team got to work on my truck. They used connections to get parts very quickly and started immediately. Within an hour we were back on the road and made it, safely, to our destination for Winter Trek. I cannot express my gratitude for your willingness to help, expertise, professionalism and commitment to community. The Scout Law and Oath dictate commitment to these values. You showed these boys, firsthand, what it means to live them. You put your personal plans and obligations aside to help others. The boys will have that "adventure" memory along with the planned adventures in the winter wonderland that is Vermont.

Very accommodating with scheduling appointment, including working with my last minute change. They…read morerepaired my tire while I waited and mechanic explained their findings to me. Highly recommended!

On vacation and needed an oil change in a time pinch. We were in and out so quickly, I couldn't…read morebelieve it. All the systems were checked and other services offered. There must have been 4 people working on our truck to get it done so fast. Highly recommend. I wish we had these guys where we live.

I have been there 4 times in the last year and a half, today I realized something. Every time…read moreincluding service is always friendly, efficient, and great value. They also seem to be able to keep a full staff. I will continue to go back and I hope others do too.