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JT Auto Interiors

1.0 (1 review)
Open • 8:00 am - 6:00 pm

Services - JT Auto Interiors

Auto upholstery

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4 years ago

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The Upholstery Shop

The Upholstery Shop

(9 reviews)

Had a really good experience here. It's clearly a family-run place and that shows in how they treat…read morecustomers--friendly, straightforward, and reliable. I went in to repair the seat covers on my Acura RDX. They ordered the material right away and got me scheduled for the very next day, which was super convenient. The job was done neatly and on time, no back-and-forth hassles. They charged $450 for the repair. The labor felt a bit on the pricier side, but honestly, I didn't mind paying the premium because of how smooth and hassle-free the whole experience was. For me, the quality of work and the service made it worth it. Definitely recommend them if you want upholstery work done right without the runaround.

Had my canvas top on my Bentley replaced about six weeks ago by this company and its been a total…read morenightmare. They first tried to return my car without the head liner being completed, then I had to find the clips to finish the headliner for the shop. A week later I had to take my car back because the canvas top was coming apart and some strap wasn't attached. Then for a third time I had to return the car because there's a area that is already starting to fail from abrasions, I was told by Ty an employee of the shop the canvas top is defective. The manufacturer of the canvas top is saying it's different issue, not a top failure, so neither want to take responsibility of a canvas top that is less than two months old. Do not do business with this upholstery shop.

ASM Auto Upholstery - Damaged my vehicle. 5000 dollars worth of damage

ASM Auto Upholstery

(21 reviews)

North Dallas

I brought my 1976 MG Midget to ASM Auto Upholstery along with a carpet kit manufactured by a…read morereputable company in England. Karen, the daughter of the owner, gave me all kinds of warnings about what could go wrong with the carpet installation. She said they may break the seat bolts. The carpet kit may be cut wrong by the factory. They may have lots of trouble removing the original carpet adhesive and backing. She couldn't give me a firm estimate and would charge labor for however many hours it took. After I asked for a rough estimate, the top of her range was $1800. She charged $2100 dollars for 14 hours labor. I would have no issue with all of this if the end result was good. See my photos of the area behind the driver seat, which, luckily, is not usually visible. It's as if the installer was rushing toward the end of the installation and thought about how this area was not visible. Karen's explanation was that the carpet was inferior and that the threads can be pulled out with a tweezer. I'm not buying this. It's apparent that the installer had to pull the new carpet loose after gluing it incorrectly. Either the threads pulled through the back of the carpet or the installer just pulled the threads loose in an attempt to loosen the carpet to reposition it. There is a bunched area at the top because the carpet is still not positioned correctly. An adjacent piece of carpet that covers the transmission tunnel is installed crooked and in a way that it overlaps the piece behind the driver seat. I can't figure out why the factory cut this panel in such a way, but the way it's installed is wrong and appears to be an attempt to cover more damage to the piece behind the driver seat. After paying and driving the car home, I brought these issues to Karen's attention via email. She called me right away and said the carpet material is cheap and that some of the pieces were either too big or too small. The factory in England says on their website that the pieces are laser cut and will always fit, which may not be true. It was apparent from the beginning that Karen's initial warnings were given to ensure the validity of her "I told you so" explanations. I do understand that, with a carpet kit, they have only one chance to get it right since there is no extra carpet. If they were acting in a way to maintain their reputation, the installer would have stopped working after damaging the carpet. I would have been informed and provided with options. I could have ordered a replacement piece of carpet for a do-over. I would have paid for the additional labor. At this later time, however, the seats would have to be removed again and I'm not sure that adjacent pieces of carpet wouldn't be damaged during a do-over. Ultimately, it seems that they accept an inferior result as long as they can blame someone else - the carpet manufacturer or me, for bringing in a carpet kit. They aren't really interested in doing as good a job as they can. By stopping work to evaluate the bad result, they could have provided me with options.

Very deceptive people that have no honest bone in their body. I thought the owners daughter was…read moregood until she claimed that the case was closed after damaging my car and agreeing to work with me on refund. Not worth it if you care about your car. They will make it look nice from far but will destroy the panels and the electronics of the car. Very careless and unprofessional. I hear they were good when the original owners were running it.

JT Auto Interiors - autoupholstery - Updated May 2026

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