I'm going to miss going to this place because of the hardworking men and women who work there. I've lived here for over 10 years, before this place opened. It was a nice addition to that side of Manhattan Ave.
However, I always found the short old man ,who probably owns it, extremely off-putting. He looks like he has a beautiful family as displayed behind the counter but his behavior is really hard to over look. He would throw your change on the counter when you had your hand out to take it. It got to the point where I did the same. And I still kept going always hoping someone else would be at the counter. I always forced myself to shrug it off. Mind you, I would go there 3-4 times a week spending $15-50 each visit.
Unfortunately, he has offended me for the last time. On Friday, July 19, 2013, I went in there and bought $35 of groceries, one of which was the Noosa Yogurt. It was extremely hot and looked like everyone was busy that day. I saw the short awful man, the nice woman (who might be his wife), other workers, and a guy at the register who looked like he might be Indian but not sure. I came home, cooked some breakfast and opened up the yogurt and it was bad. All I needed was one spoonful and it was gross. This is my favorite yogurt and I know what it should taste like. I also saw that the expiration date on the top was 7/16/13. After I ate, I walked back and the short awful man was there. Here is what transpired:
Me: Hi, I was here about half hour ago and bought this and it's bad. Can I have my money back?
Awful Man: You opened it?
Me: yes and it's gone bad. It's acidic and tastes strange. Can I just get my money back?
awful Man: Why did you open it?
Me: what?
awful Man: When did you buy it?
Me: I just said I bought it half an hour ago. Look I come here all the time. Why are you asking me all these questions?
awful man: I know you come here all the time.
me: It even has an expiration date that's expired. Its bad.
awful man: Where? WHere is the expiration date?
me: (I'm really $%# annoyed at this point) On top of the container
awful man: 7/16/13 Whats today's date? (walks over to check the calendar) Are you sure you didn't buy it last week?
me: I think it's rude that you are asking me all these questions. I just saw you and your wife and the other guy was at the register. I just want my money and I'm never coming back here
awful: don't worry I will ask them (reluctantly gives me $3 and walks to the back )
Like an idiot, I didn't think to produce my receipt from half hour earlier but then why should I have to when I frequent that place so many times. That line of questioning was so ridiculous over $3.
One, I was so freaking annoyed that I had to walk back there.
Two, That sucks that their workers missed finding that expired item and left it there for me to purchase.
Three, I don't care about $3 but I've purchased many rotten things there before without knowing and didn't care to go back or didn't have time. I actually had time that day and I really was annoyed that something I really wanted to eat was bad and I had to walk back to get my money. (Please also note, that was the last honey flavoured one in the refrigerated area).
My warning: Make sure you check the Expiration date and rotten fruits and avoid that asshole. Apparently he doesn't care about good customers and I will never go back there. i've spoken to many of my friends who go there and say the same thing about that jerk. If he doesn't change or be more accommodating when the circumstances fit, he will lose more customers.
Too bad its so convenient but I will go out of my way to avoid that place. read more