I would not recommend this garage for an MOT. Communication was extremely poor throughout the process. I paid £50 for the MOT, yet nobody took the time to explain potential issues beforehand or discuss what was likely to cause a failure.
What was particularly disappointing was a comment from one of the mechanics suggesting that previous garages had been "doing me a favour" by passing the car. Rather than offering honest, professional advice and explaining the findings respectfully, the attitude came across as dismissive and unprofessional.
I fully understand that vehicles can fail an MOT if faults are present, and I have no problem accepting that when it is explained properly. However, I expect clear communication, transparency, and good customer service. Unfortunately, that was lacking from my experience.
Based on the poor communication and unprofessional comments, I would not return or recommend this garage to others. read more