I've been a loyal customer for 20+ years and their service has really gone down hill. They used to be quick and cost effective. Not anymore. Today I went in to have a flat fixed on my wife's car. I had to drop off wheel and come back. Then they charged me $60 when everywhere else a flat repair cost $30. They are charging even for wiping soap solution around the bead. In fairness they did also balance the wheel...but still outrageous price. i'm done. read more

Perfect, perfect service and place to go! Fast, too! Juan was very professional and courteous. He took my tire out and screwed it back in the trunk. Just Tires recommended I come here. I had a flat tire with a steel wheel and good, used tire. He mounted the good, used tire, replacing the flat one to the steel wheel. Took 10 minutes tops. Was quoted $30-$35. He charged me on the low end! read more

Great experience - ordered tires from Tirerack.com and they were delivered to J's the next day and they were installed. I wasn't able to get back before 6pm so they locked my car up over night. I highly recommend this business! read more

After purchase at TR its noted the cost was double for them to r/r, spin balance tires using their mobile unit. At J's it was half the cost however they changed my tires outside and not driven inside and on to their lift. I also notice a customer received better service and left before my vehicle was completed. So the point of the matter,it depends on who they favor and not who comes first. Sure the price was honored,half the cost of TR yet the service was debatable. don't-cha dislike when new tires just installed and one is subjected to low pressure and have you to think is it a slow leak,have I encountered a nail. The question remain would I return sure I would I'm retired however if your on a schedule you may think twice and ask questions with their manager,the time line to replace your tires.This is not a negative review its my truth. read more

So helpful! I had a nail in my tire, they helped me within 30 minutes. Everyone is very friendly, fair and honest prices, and amazing overall service! Highly recommend. read more

Do great work with a great attitude. Never feel like you're being ripped off. Have been using J's for 20 years.

Been to J's Tire twice to get a tire patched and both times couldn't have been easier. Fast, kind, quality service and super cheap. Made simple fixes feel simple and that can be surprisingly hard to find nowadays. Feel comfortable recommending this place to friends and family knowing they won't be ripped off or given a run around. They will have my business as long as they're around read more

Great service and affordable tires, just want some used tires check em out. Just got 4 new tires for my pathfinder $840.00 installed out the door price. read more

Good business to use in conjunction with Tire Rack. Hard to find installers fire tires purchased from Tire Rack

My go to spot for anything related to my tires. Quick, reliable service every time. Cant beat the prices and the customer service. Highly recommend this place. read more

Arrived early. Waited until they were supposed to be open. Tried the door and it was still locked. Saw employee opening up. Tried door again, locked. Waited some more, still locked. I left. At least NTB's doors were unlocked. No one inside though. Left there too. read more

Best place to get a tire plugged! Quick, simple and job done right. No waiting forever for a simple fix.. Great place to know.

Recently had a good experience with the two guys working for the owner. Late on a Friday. If it's bad news, they give it to you up front. If its good news, its a quick, simple and job done right. Great prices too. read more

J's Tires has become my go to place for tires. They are fast , efficient. It's nice to see a place that still follow the old school ways. I would give them more than 5 stars if I could read more

I've been at this establishment for many years Same employees small turnover same great quality service same great quality price I don't recommend anybody else if you want tires you come here you get lifetime rotation it's a no-brainer read more

They get busy, and sometimes you have to wait a bit. But not a big deal. This is the only place I take tires that need patching or installation. These guys know more about tires than any big chain that I've ever been too. read more

Very reasonable with prices,guys were quick,professional and very informative. They have new and used tires,and a huge inventory of tires !!

So after trying NTB and BJ's to try and fix one of my tires that had a screw in it, the guy at BJ's said try "J's Tire" down Kirkwood Highway with the yellow awnings. I pulled in and from what I assume was the owner J, came up politely and asked what I needed so I told him about my problem but he seemed a little overwhelmed as literally 3 or 4 cars had pulled in before me so he asked that I wait. I waited maybe 15-20 minutes and then he said pull in my car to the bay and they'll take a look. After I pulled in, one of the employees saw the screw, pulled it out with some pliers and then him along with another mechanic/employee started to spray the tire with the solution for leaks as well as they started to clean all my rims with a tooth brush and cleaning solution. They then hoisted it on a lift, checked all my tires as well as what looked like the alignment. Then after about 10-15 minutes they lowered my car and one of employees gave me the thumbs up and said "You good!" and then another employee said "Yup your tire looks good, it's not leaking." So at this point I'm thinkin do I owe anything for the inspection/cleaning/taking the screw out (in the back of my mind, I was thinkin like $25 was fair) so I go to the office to presumably J and I was like "Uhh do I owe anything?" and he goes "No because there were no leaks and we didn't replace anything, you're good to go." So to say the least, I was over the moon, lol. But overall, don't let looks deceive you as this place might not be as fancy as NTB or BJ's with their waiting rooms/tvs/wifi/vending machines. But what they do have are skilled, caring, honest employees who aren't there to push anything on you. They are there to fix your car plain and simple, get you in and out in a quick fashion and get you back on the road. I will definitely be back if I have any other tire issues with my car! read more

J's has always been the place for quick and reasonably priced tire repairs or replacement. These guys know what they are doing and give great advice. Whether just one tire or all four they can keep you rolling on after an unexpected mishap. read more

Great service. Always friendly and give you immediate attention unlike those chains. Very pleasant to deal with

These guys are really great. They don't try to talk to you and all kinds of stuff. They gave me exactly what I was looking for and they were quick and efficient. They also checked all my tires and clean my tires. read more

I wont let anyone else touch my tires, they are honest and competent an not trying to rip you off, I went to one tire place to repair my tire and they charged me to plug it and it was still leaking and I took it here and they found a nail and repaired it. So thankful for them being a woman most mechanics think you don't know about cars. read more

Quality work, excellent communication, and an honest, friendly vibe. My car was towed to J's with two flat tires. In response to my message, they called within five minutes of opening with their recommendations (which aligned with my own analysis) and completed the work within an hour. When I arrived to pick up my car they showed me the old tires and answered all my questions. I don't live in Wilmington, but work here several times each year and will recommend J's to my colleagues. read more

Wow, what an accidental find. Had a bolt damage the tire where the sidewall and tread meet making it unrepairable. Owner had the truck up on the jack and wheel in the work bay in 5 min. While waiting, a young man came out to check tire pressure on all tires and to clean the rims with a toothbrush. 15 min later new tire was on and I was back to work. Thank you. I will be a return customer. read more

I took my flat tire to buy another one I didn't kno my tire can b fixed. Coz it has something like a metal which went deep inside. But likely it was fixed n am back on the road. The service was quick n they were friendly. read more

I stopped in for a quick tire patch on a 135i.. I was shocked by how great the staff and service was! Every single person on site was friendly and happy to help. This really is a "hidden" jem read more

I rarely write reviews , Being an auto technician for 45 yrs -i know the Good,Bad,and the ugly - i called them early morning and ask a price and time , Gave me a price and said come in any time during the week , seeing how the repair shop i worked for was booked for a few days and i didn't want my tires in my back seat for the fear of be stolen , Went to J's pulled up and greeted by a young guy and said pull in and we can get started , They cleaned my rims ,balanced and installed my 4 tires in less than 45 min - This is one of the few places i recommend for your Tires needs , i recommend new tires but if your down on your luck and need used tires they seem to have a large inventory, Good Job J's read more

You will not find fancy waiting room or tire display but these guys know tires and can get any brands at right price. They are quick and do great work. I would take these guys over all those chains. read more

Because I'm a woman, apparently to some of these mechanics I don't know what I'm talking about. Don't get me wrong, most of them were nice but one of them pulled the gender card on me and it pissed me the hell off. I had my whole car looked at by aamco previously (had a transmission issue) and they said something about my tire. Tried explaining this to the guy and he interrupted me twice, saying aamco is for transmissions, they don't know, etc. He then proceeded to say that the mechanic side of things are dominantly male and that females usually don't know what's going on with cars. He was unprofessional as he rang me up and tried to give me advice about where to get my struts replaced, even though the only time I mentioned my struts was when I said midas was trying to rip me off by telling me I needed them replaced. Maybe if he listened more, he wouldnt be trying to give me bullshit advice i don'need (but then again, why listen to a woman right?) All I wanted was two tires to replace my back ones and of course, (sincthey didn't feel it was necessary and charged me 30 bucks to switch my front ones around. When I went to TWO other tire places after that, they both told me my back passenger side tire had a belt that was slipped, and you could definitely feel it in the tire when you run your hand over it. If you're a guy, yeah I'm sure j's tires is good. If you're a woman, don't even bother if you don't want to get treated like you're stupid. read more

I have had many sets of tires balanced, installed and rotated at J's Tires over the years. They service vehicles quickly and are extremely compentent. They are a preferred installer for Tire Rack. The only place I will go to get my tires installed. read more

Fantastic! We were on our way to the mountains in New York with the little car we just bought in Florida. Had summer tires and needed snows RIGHT AWAY. Wouldn't you know it no one had snows anywhere in stock. Except J's that is. They stayed late waiting for us, gave us better tires than any we could find online anywhere (that you couldn't get now anyway) and cheaper than any others, mounted and balanced! And all with no tax. No fancy waiting room, but who cares. You couldn't ask for better service. So nice to deal with nice people, small business and keep em going! Thanks boys! read more

The best service in town for years....tires only unfortunately..I wish they offered more...they are good trained honest people..I highly recommend them..way better than the corporate franchises in the area...they treat you with respect. read more

Have always gone to j's over the years. Have always had quick service and quality work at a great price.

I recently got tires put on by these guys and I couldn't have been more pleased. I have a full sized truck with sensors in the wheels. The cost was $25 each based on what they said was a special price for Tire Rack customers. I found well rated tires on Consumer Reports, ordered them online from Tire Rack, picked them up myself in Newport (~6 miles from J's) (saving on a $130 delivery cost) from Tire Rack and brought them to J's to have them installed. The guys did a great job and got the job done quickly. The facility is no frills and some people seem to have issue with that. To be honest its a bit of a dump but conviniently located right on Kirkwood Hwy. For me I see low overhead leading to a good price for me. If your place has a shiny building, cozy waiting room with gourmet coffee machine you're paying for it in the price of the service. read more

Again, another good experience at J's Tires. They are helpful, friendly and fair.

Quick and professional. Gave me advice on repairs on my car with very high mileage...what was important and what wasnt. Will probably save money over time. Fair pricing on tires with no pressure to purchase a "protection plan." read more

This place is great. Quick and professional service. This is the third tire shop that I've been to and the only one that didn't give me the "run around." Thanks! read more

I've been coming to these guys for about 18 years and they've always given stellar service. Granted, it's not fancy, but they're fast, friendly, reasonably priced and they know what they're doing (unlike some of the big chain stores!). No need to go anywhere else. read more

Excellent! Great service, best prices, most efficient tire operation I've ever seen. Free life of the tire rotation and balance. I have 2 cars, 1 SUV, and a truck. Don't' be fooled by the small shop, you'll be in and out in 45 minutes! read more

Been going there for years, for tire rotations and repair. They are not like the big chains, just locally owned guys who know tires, know what the customer needs and works to provide it. Not the outgoing, overly-friendly bunch of guys but they are quick to get you on the road again. I rue the day they close their doors. read more