Installed my heat and air. Unit needs checked and they won't return my phone calls. Would not…read morerecommend them.

Five stars!. They fixed my air conditioner in 45 minutes the very next day after i called them. Low…read moreprice. Very professional. I recommend to everyone.Call them.

The tech Mr. Robert's was very professional and informative and explained in depth what he found…read moreand even showed pictures. He was patient and answered any questions I had too. Very happy with the service he provided.

Been using this business for semi annual maintenance. They are always prompt and very responsive…read moreand professional and never tried to upsell me at any time. My HVAC system recently quit working and needed to be replaced. Their quote was exceptional and within a few days they returned on a Sunday and after about 5 hours of work the old system was removed and the new was installed. I can easily recommend them for your cooling and heating maintenance and support. Robert the owner is very fair and professional!

Robert came out promptly and was so professional and courteous. He quickly diagnosed and fixed the…read moreproblem! I cannot thank you enough Carolina Cooling and Robert. The value of the service far outweighed the cost. I highly recommend them for any HVAC needs.

New HVAC July 2025 during a 100 degree heatwave, and during July 4th week. Best on the Grand Strand…read moreand especially if you're in Pawleys Island / Georgetown County! Best service, best price, hands down. You can get other quotes if you want, but you'll come back to theirs every time!

I have a condo that I rent out part time. It was having A/C issues. The system was shutting down…read moredue to a drain line issue during some of the recent extremely hot days. I had guests staying at the condo and they were without A/C. I called Grayman and they were great. They were quick to get someone out to the condo and work with the condo association to get the drain lines well flushed as well as adjust the drain lines in my unit to get better water flow. It took multiple visits to get the issue fully resolved and they were prompt and courteous for all visits. The cost of the work was very reasonable. I would definitely use them again and recommend them to anyone.

HVAC Installation Review - Myrtle Beach, SC I purchased a…read morenew unit in May of last year after my old unit had clearly seen better days. It was running constantly and often relying on auxiliary power. At the time, my wife had just been diagnosed with heart failure, so it was very important to me to ensure she was comfortable. Our previous unit simply wasn't reliable anymore. The Good: The new unit itself has been excellent. It runs smoothly, efficiently, and our power bill has noticeably decreased. We also opted for the variable-speed fan, which we absolutely love. From a performance standpoint, I couldn't ask for anything better. The Bad: Our experience during the sales process was frustrating. The representative (Mo) arrived quickly and began presenting options. I had previously been told our old unit was undersized for our home, so I specifically asked for a proper evaluation to ensure we were getting the correct size system. Unfortunately, I would describe the sales approach as very similar to a car salesman--lots of reassurance but very little detail. I repeatedly asked for a full cost breakdown (unit, labor, additional components, etc.), but was consistently told, "Don't worry about it, everything is included," without any real transparency. The Ugly: After doing more research and speaking with other companies, I strongly feel that we overpaid--potentially by 30% or more. At our one-year check-up, the unit was running perfectly. However, we were told that our ductwork now needs to be cleaned. This was disappointing, as duct concerns were discussed during the initial consultation and we were assured everything would be addressed. Now it feels like an additional expense that should have been handled or clearly communicated upfront. Final Thoughts: While the equipment itself is excellent, the lack of transparency and follow-through during the sales process was a major concern. My recommendation is to shop around, get multiple quotes, and insist on a detailed breakdown before making a decision. I believe there are other companies out there that can provide the same quality equipment with better honesty and pricing

Mo arrived on time and was very professional. I told him up front what I had to spend on a…read morereplacement unit and He made a few calls and made it happen. I had already did the research and knew where the price should have been . Thanks Mo . the unit was installed the next day. I can get many years of service out of the unit.