This is a fluid and filter type of shop and not capable of any diagnostics and testing, you're…read morebetter off taking your car elsewhere. I had a blown head gasket and they told me I needed a tune up, 1000 dollars later I'm left with the same problem I had before taking it to them. In fact, you are probably better off doing the fluid and filters yourself and avoiding this shop completely. I shouldn't have to pay for your guesswork, people expect you to know what you're doing.

I have never taken any of our cars to this place without them being returned with another problem…read moreor having created another issue. They once replaced a radiator in a car without first pressure testing it. A fundamental step in radiator replacement. The radiator leaked. So they had the gall to charge me for the first installation AND for the removal of the bad part and installation of what, I guess, they hoped was a good part. Picked up car and there was no heat. They had failed to burp the cooling system using the small plug on the holding tank made for that purpose. Another time, I arrived 8-10 minutes before closing only to find the office doors locked and my car in the lot UNLOCKED. I had a valet key and I drove the car home. My wife took her car to this place for an oil change and State Inspection. The 'mechanic' left off the access panel under the chassis for oil pan access. I was told they could not get the part for weeks. I found the panel on eBay for $15. I have not used this place for some time now, but I felt it necessary to forewarn people who are considering taking their vehicle to Forest Automotive. BEWARE.

HI so yeah I bought an O3 Dodge in a tight spot, a good car but Betsy's showing her age,…read moretransmission, frontend rear end alignment and inspection, a mechanics nightmare Id imagine. The car was there a week and was returned in above average condition and I was pleased to pay, even on my budget... professional and personable

Car repairs are infrequent for me as I generally drive newer vehicles and trade about every 4-5…read moreyears. So, Chrome Auto Repair just gets my oil change and annual inspection business. It is always a pleasure to sit in their customer area during those times. However, Sunday morning when I backed out of my garage to meet family for brunch in downtown Lynchburg, I heard a weird crunching sound. Yep, a flat tire...and, of course, the person who would normally help me was in Italy. So, I text messaged the Chrome Auto business line. On Monday morning, I called first thing. Jeff came with one of his workers to my house and plugged the tire, put air in the tire and drove me back to his shop. Yes, I purchased 4 new tires as mine were 6 years old; but, the customer care that went into this whole ordeal is truly above and beyond expectation, even for a local small business auto repair shop. Thank you, Jeff and Autumn (who orchestrated this event!) for taking good care of me and my car!! If you want the best, use the best...Chrome Auto Repair in Madison Heights, VA!

Old school repair shop with knowledgeable staff that can fix any car. Prices are competitive and…read moreservice is quick. They can do pretty much anything here.

My son attends Liberty and had some car issues. They took care of him. The car was fixed right and…read morefor a decent price.

I recently had a bad experience with Jimmy's dur to someone who I presumes is newto Jimmy's. I…read morebrought my car in for a SCHEDULED appointment on Friday. When I called for an update, I was given 2 different prices. I approved work, and was told my car would be ready Monday. I called Monday, at 3:15 PM, to check the status, and I was told it hadn't been touched yet. I had to call. A simpel phone cal, FROM them,would have made this a better experience. I was then told they werfe busy and swamped. I hae run dealer parts & service for MANY years. You are Never too busy for a phone call. I have used them before, and have been very satified, but not today.

Jimmy's Auto is the best! They are friendly and their work is top notch. If you need repair work…read moredone on your car, this is the place to go.

I got a flat driving from Charlottesville to Asheville and Albert from Texas Tires helped us get it…read morerepaired. I called four other places and many of the other ones had a long wait time and were not very positive about fixing the tire. Albert was great and I got the tire plugged quickly and efficiently. They also had a tire that I could've used in case they couldn't plug the tire. Highly recommend Texas tires for their great service. Thanks again, Albert!!

5 stars great service - great people Trustworthy and honest and knowledgeable…read more They really are worth a five star rating

They were super helpful in working with my schedule and helping my wife and I get new tires and…read moresome maintenance done on her SUV. The overnight drop off service is a huge help and really helped us out. I work everyday and am never home in time to make it to the shop before closing so the drop off option really made the process easy and hassle free. Plan on taking both our vehicles here for all future repairs.

i highly recommen this small business. They always take care of my vehicles from tires, oil…read morechanges, to general maintenance. I have found Jen to be honest and reliable. 5+ stars.

My daughters lr4 threw a serpentine belt. it was a result of an unforeseen problem. Dave and the…read moreguys at endurance had to order the parts during a snow storm. They kept us informed and updated us all along the way. Good communication is everything when work is done with honesty and professionalism. They are not the cheap fly by night guys and they are not Crazy expensive. They charged a fair price for a company that will exist for years to come. Complete trust in the guys. David Milburn...GOFLAMES Dad

This was the best experience at a mechanic I have EVER had. I'm new to the area and needed my state…read moreinspection done, which normally takes 30 minutes to 4 hours depending on where you are in the line. Not at Endurance! They let you set an appointment, which I've never seen before for an inspection. When I arrived, the building was incredibly clean with a cozy waiting room and multiple phone charging stations. All the staff were professional and courteous, and kept me updated about the necessary repairs to pass inspection. But my FAVORITE part was that they sent me a list of every part on the car they inspected, with pictures of each part and a rationale for why it passed or not. I was floored by the transparency and found it extremely helpful. I highly recommend Endurance and will be back in the future!

The staff at Bell's are so friendly. They have the best customer service and fair rates.read more

worst experience of my life. No Joke. I'll tell my horror story tomorrow. In short my car was…read morenever fixed and the guy named Rickie was the most rude, condescending, and dirty mouthed person i've ever encountered in a customer service field. Honestly read the reviews... DON'T TAKE YOUR CAR HERE!!!!!!!!! The e-mail i sent ----Rickie. not only did you do the most incomplete job, you were extreemly rude and combative, using inapproiate language. I didn't appreciate being called names. I never cussed at you. Also many many times I asked to speak to the owner and was told he can't talk or call me back. I left my car in your care and when i picked it up not only did it not run but it was flooded with rain water when you put it outside. I specifically asked you to cover the (CONVERTABLE) up with a tarp for ONE day so i could travel to pick it up. When I came to pick it up the car was flooded, full of water. We had to scoop the water out with cups and buckets before they would put it on the tow truck. The fact that I paid $9,000.00 to you and had to tow it out of your shop after you couldnt get it running again and told me you didn't want to work on it anymore is unacceptibe. I had to pay to tow it out of your shop for a 2 hour trip to Richmond. (wasn't cheep) . After 2,800.00 at another shop to fix what your shop said they did. i can give you my mechanics name, information, phone number and more. He will answer any questions you have. and you are free to contact them. I have their testimony, photographs, and repair bilI. I regret hole heartedly bring my car to you. I also made the mistake of telling you "i know nothing about cars." You used that information to take advantage of me. The one thing. The only thing.. THE ONLY thing i asked for was to be able to drive it back to Richmond and i was promissed guaranteed an assured I will be able to but was left on the side of the road 40 miles outside of Lynchburg. -I'm not a happy customer