We arrived at our cascade village condo on a Saturday afternoon to find a leaking roof causing…read morewater damage to walls ceiling and carpet. Best showed up within two hours on a Saturday and set up containment blowers dryers etc. Zach was excellent checking back with us daily until all was dried out and repairs could begin. I didn't comment on affordability as the HOA is handling that part. But we will call Best again if this ever happens

DO NOT HIRE THIS COMPANY. As the saying goes, I'd give them negative stars if I could. My mentor…read moreand best friend passed away suddenly in January and left me her house and dogs and the house was a hoarding situation. Hired this horrible and dishonest company to help us clean out the house in a desperate and grieving period of my life and could not regret it more. Not only did the apparent project manager or maybe he is part owner, Zack, not manage any of the lazy workers who would hide and smoke while we were inside trying to manage the cleanup, he was mostly just not on site. He knocked over a fan and broke the gas fireplace which caused propane to leak into the house and cost us $6000 to remedy and on top of that, they never even finished the job but charged us around $12000 more than quoted and when we disagreed with this cost (nearly $30,000) and brought up the damage and how the house was left filthy and many things were broken and neglected along the way, they lawyered up and refused to communicate with us and just went and put a lien on the house instead of coming to an agreement or showing any accountability. DO NOT HIRE THIS SAD EXCUSE FOR A COMPANY WHATEVER YOU DO. Their reputation is already bad amongst everyone we have talked to about hiring them and our experience but somehow they still get by on how the company used to be when it was still run by the original owner. This company is WORST cleaning at best.

Thanks for the great service to Brooke and her team. They were very professional, provided great…read morefeedback, and went above and beyond to make sure we satisfied with their work. Will use them again- for sure!

If such an award were possible, I would have to say these guys are the 'Rock Stars' of the…read morebusiness! From my initial call to the receptionist/secretary who scheduled me. . . to the guys who came to do the work, they were efficient, prompt and highly professional.They took time to explain what they would be doing and showed us photos of a' before & after'. The price seemed reasonable and I could not be happier. I would not hesitate to recommend this company.

This company's motto should be: "Make it Like You Never Owned It." This Servpro is nothing more…read morethan a bunch of thieves masquerading as professionals, claiming to help, but doing the exact opposite. I hired them after a fire in my storage unit. They were supposed to do a complete inventory of my things they moved to their location, per the contract, website, managers and what they told my insurance company. After 6 months, I had to send a letter of demand to retrieve my possessions, only to discover that they cleaned NOTHING, but instead stole the items least damaged and most valuable and personally significant. They pawed through every box, bag and container, haphazardly dumping what they didn'want into random cardboard boxes. To add insult to injury, I had to pay them! I should've noticed the other reviews are all fake. No business has perfect ratings. I never received an inventory, because they couldn't make one, as more than half of my things are missing, including passport, social security card, medical and financial records and irreplaceable family heirlooms. Jennifer Nix, the "contents manager," and Tony the manager, lied to my face as they ripped me off, reassuring me everything would be ok (for their pockets, yes.) I'm aware of two others they've done this to as well. These people are not going to help with anything more than helping themselves to your property and charging ridiculously inflated rates for doing so. BEWARE!

We had a pipe burst in our vacation home in Pagosa Springs last winter while we weren't there --…read more 7,000 gallons of water poured into our house causing major damage. After calling Servpro, they immediately came over and began clean up of our house. They moved most of our belongings to their warehouse in Durango so our stuff would be out of the house during the construction phase. When we were ready to move back into the house Servpro (Rick and LaTanya) delivered our belongings to the house and set the furniture exactly where and how we wanted it. Those two were amazing. We were very impressed with Servpro. Jackie in the office and Zach were very patient and helpful. We were dealing with this from 800 miles away and they helped us through the ordeal. We would recommend them.

I'm not sure what happened with our plans to remodel with Skywalker Construction. We began working…read morewith them in the fall of 2021. As of December we were down to picking lighting placement with the designer in the CAD program. New windows had been approved by our HOA. Then the designer left as of December 31, 2021. Starting in January, I could not get ahold of this company. I texted Owen. I called Owen and left messages. I called and left messages with the office. I emailed all of them. I even stopped by the downtown location twice to find no one there. But then I went out on their Facebook page (wondering if they had shut down) and found they were boasting of their current 3 spec houses. Uh, what happened to starting my remodel on March 1? You know, the one I blocked vacation rentals for? I wouldn't know. Don't pin your hopes on them. I really thought I had found a great company. I am really disappointed.

My husband and I recently remodeled our home in Durango, CO and interviewed several contractors…read morebefore hiring Skywalker to do the job. We made the right choice. We are not novices since over the years we have remodeled several homes (our own and for business), have built a new home, and have remodeled commercial property. As a result, we have plenty of stories to tell with regard to budgets, quality of work, etc. and were a little apprehensive about an out of State remodel project. Well, forget all that. Our Skywalker project manager, Luby, was fantastic. He was responsive to questions, kept us updated on progress by email and with photos, kept us within budget, and on schedule. The quality of the work was top notch. In addition, the documentation provided with invoices was complete and accurate. Their system for managing projects is very professional and the best I have ever seen for a residential job. They put other contractors I have used to shame. (This is a true story.) I have and will recommend Skywalker to anyone needing to remodel a property or for new construction. I would also add that the company has remodeled a number of commercial properties (restaurants) in town and their quality of work in that area is also very good, and they have a good reputation in the community.