JoyTech Lab provided stellar customer service earlier today; on Christmas Eve nonetheless! The battery on my iPhone6 had been giving me quite a headache --- crashing out of nowhere, and barely, if ever at all, staying charged for more than ninety minutes. I initially called around 2:30pm, and had no problem setting an appointment for 5:00pm, and JoyTech Lab's technician showed up promptly at 4:55pm at my home address. Upon arrival, the technician was courteous and polite, and went right to work on replacing the battery within my phone; while also responding to general technology questions that were being asked of him by other members of my family who were home as well. In all, the battery of my phone was replaced after only fifteen to twenty minutes of work; and since then, has shown no signs of crashing, or inadequate battery life. The price for the service and battery replacement was more than reasonable, and I couldn't have been more happy with the service. Thank you JoyTech Lab, for your professional and timely services, and for making the extra effort even on the evening before Christmas. Best, Jordan read more

Kenny Is "THE MAN"! Recently bailed me out of an urgent situation after I broke my phone so badly it wouldn't even come on any more. Luckily Siri Still worked and had her call him from my contacts and he went out of his way to meet me after hours to fix my broken iPhone 7plus He is lightning fast with his IPhone Repairs and more importantly very thorough with every single screw and connection. Bottom Line - If you have phone issues. ... call Kenny at the JOY Tech Lab He will find a way to squeeze you into his schedule and get your phone working again And they make every effort to come to you or meet you some place convenient He is truly amazing!! They will ALWAYS get my business and my referrals From a Very Satisfied Customer Bmoss read more

I have a Galaxy S4 that had a cracked phone speaker. Otherwise the phone is in great shape. Rather than spend hundreds on a new phone I had JoyTech order the part, drive to the house, and install the new speaker for $59.00. I hope to get as many more years service out of this phone as possible, and now I believe I can. JoyTech was very professional in communicating with me about the part, and scheduling the appointment. No confusion or doubt at all. Kenny repaired the phone in 30 minutes, and I am grateful. I would definitely recommend their services. read more

I'm deaf and I do communicate the text with him., He response quickly and about to schedule around my schedule. Met twice at 2 different parking lot. He fixed my iPhone 6 and said it was missing a piece so he replaced the screen at reasonable price. The next day the screen wasn't working correctly when pressing my fingers on it. He was able to meet the very next day to see what it wasn't working properly. Said it was loose. He fixed it at no charge for the second time.. he comes with warranty. He's very nice and dependable. read more

We had a broken screen and audio issues. I sent a message via yelp and received a reply within minutes. This company generally does on site repair but we are over an hour away so we were able to drop the phone off for repair. The technicians were very fast and friendly. We picked the phone up approximately 40 minutes later and the cost was cheaper than the insurance deductible. I will definitely use these guys again and recommend to everyone seeking phone repair services! Very satisfied! read more

These guys are awesome! Very quick to respond to messages and so very quick and efficient when taking care of your phone issues!! Wonderful customer service! They fixed my daughter's iPhone screen within 15 minutes of me getting there and then I was right back out the door. And kept up a conversation with me and my Dad while fixing the broken screen. Could not ask for better service, definitely recommend them for any phone issues or repairs needed. read more

Just had my loud speaker on my Samsung Galaxy S6 replaced by a JoyTech technician. I couldn't be more satisfied. I scheduled the replacement for 12 noon, the tech arrived at my house on time, was very professional, fixed the problem in a timely manner, and even fix a optimizing problem I was having during phone reset at no extra cost. Replacement price was reasonable, highly recommend JoyTech. read more

I am floored. Beyond impressed! I can hands down say that I will NEVER get a screen repaired through another company! The tech was professional, and even took his shoes off at the door! I wasn't sure what to expect with a company that comes to your home, but with my busy schedule I figured I'd give it a try. I am amazed, truly. That comes from someone not easily impressed! read more

Super easy transaction! He came to my location at my convenience, promptly fixed my phone, and it's been working great since. I called around to several places and this was definitely the most competitive and best price in Louisville. And I didn't even have to go anywhere! I'm also reassured that I have a warranty. Thanks so much! read more

Kenny just left my workplace after fixing my cracked iPhone 7 Plus screen. If I could give more than 5 stars I would. His price was better than anyone else, he came to me, offers warranty on his work and was totally professional and fast! Thank you Kenny for making a bad situation so much easier to handle - much appreciated! read more

dropped my iphone last week and was in need of ASAP repair but had no ride, then i found this company and give them a call and made a appointment, sure enough within an hour someone was here and had my phone all fixed up in like 20 min. definitely recommand this place to anyone that needs fast and cheap phone repair. read more

Excellent customer service They came to my location which was very convenient and repaired my screen quickly and efficiently. I contacted a number of companies and JoyTech was the most responsive and competitively priced. My phone works perfectly and looks like new. I would definitely use them in the future if needed. read more

I'm from out of town...Kenny came out to my client's office and had a new screen on my iPhone 6s in 20 minutes! EXCELLENT SERVICE and talk about convenience. Plus the repair was very fairly priced based on other estimates I received. If you need a new screen or any of JoyTech's Services please reach out to Kenny! read more

How did I not know about this service before?!? It was easy, fast, and affordable. And even better...I didn't have to leave the comfort of my home. If you need phone repair, etc., call this business. I'm already planning to call for another appointment for my Apple Watch to get repaired!! read more

On time very polite he was very helpful Splaine everything to me I would recommend to my friends and family members have been doing good very friendly service good my wife will recommended to her friends and family he ask me how was everything going was i having a good day read more

Joytech Lab is the way to go when it comes to phone/tablet repair!! The tech was a beast. He was very knowledgeable in his field, also very time punctual. Performed the repair quick and efficiently!! Will definitely call JoyTech again when the time arrives. read more

Kenny came to my office today to repair my screen and was super fast! Phone looks just like new, and he applied a tempered glass screen protector for me as well. Definitely the best deal in the Louisville area, especially with the lifetime warranty! read more

Such a great company! Very knowledgeable and professional technician. Great to see a business that comes to you at your convenience. Great communication and I will definitely be referring all my friends to them! Thanks for doing such great work! read more

Top notch service! Kenny is extremely knowledgable regarding technology and was able to fix our broken iPhone screen. Reasonably priced, professional and even came to us at our home! Can't say enough about JoyTech Lab!! Definitely recommend!! read more