Riverside's best kept secret! My favorite spot for a getaway! Kayla, owner and resort manager knows…read moreher stuff when it comes to hospitality. Dylan, the concierge is the best in the business. Highly recommended to anyone looking for 5 star service at a fair price.

My family and I had a great time on big bear lake. Are cabin had an ole school cabin feel with all…read morethe amenities. We loved the game room and the spa tub outside. The cabin came with pots and pans for cooking utensils and even napkins. Also nice towels and soft comfy pillows and bed spreads, big nice beds for the girls they loved that they had their own room with big nice beds. There was a nice size tv for my husband as well to watch his morning news. We made breakfast and went out for lunch and dinner. The location was amazing right off the lake and right down the street from the village and all the nice restaurants and eateries. Most of all the staff we booked with was amazing so friendly, attentive and informative. Thank you all for the hospitality. We will be back again.

Nice remote check in. The cabin/room was as described and met expectations…read more Good value for what we got. I stayed with my son for a night before we went into the woods and camped for four days.

Very clean and spacious room. Check in was very easy, friendly staff Garrett. So much parking here…read morebut it is a Saturday, not sure how the week days are. Two fancy restaurants across the way, walking distance of 15 yards

As a Marriott Bonvoy Gold Elite member, I was very disappointed with my experience at the Residence…read moreInn Corona Riverside from January 30-January 31. At most Marriott properties, elite members are acknowledged at check-in, thanked for their loyalty, and at minimum offered basic perks like bottled water. None of that happened here. There was no greeting and no acknowledgment of my Gold Elite status, and it felt like pulling teeth to receive any elite benefits. I even had to negotiate for a 1 PM late checkout, when most Marriott properties easily offer the 2 PM late checkout that is supposed to be part of the Gold Elite perks. There was also no room upgrade, and not even a simple hello or goodbye during our interactions. The lack of professionalism and hospitality from the front desk staff throughout the entire stay was noticeable and frustrating. This stay did not meet the standard I expect from Marriott, especially compared to other Residence Inn and Marriott properties that consistently make elite members feel valued. Unfortunately, I won't be returning to this location.

Room was spacious and modern looking. Included a large mini fridge and microwave. Unfortunately,…read morethe soap and lotion bottles in the bathroom had residual makeup stains leftover from the previous stay. The showerhead was not properly cleaned in a long time. Tv remote was a bit sticky. Front desk and breakfast staff were very friendly however. Plenty of free parking. I was on the 1st floor which was quite noisy as I heard the rumble from cars starting and people talking outside as well as the guests upstairs. Fitness room seemed pretty big size and adequate equipment.

I initially entered a post concerning my stay at this facility in December 2023, but for some…read morereason, it was deleted. I am, therefore, reposting my horrendous experience with this hotel. This hotel is considered a pet-friendly hotel, which is what attracted us to book our reservations. In addition, we are a long-standing member of the Hilton Honors Club as a Diamond Member. This entire scenario began with us being charged double the amount of our stay when we had an additional day added to the front end of our trip. I tried to get this resolved with the manager before our arrival, but each time, I was told that the manager was not in for the day or had just left for the day. It took us two days into our stay before I could finally get a hold of Mr. Virendra Singh. He said he couldn't credit us for the two days that had already occurred, but he could credit us for the next night, which he did, and we were fine with that. Per Mr. Singh, yes, we did have three dogs during our travels. Their policy is to charge a one-time pet fee of $75.00 for up to two pets, but because we have three small dogs, my husband negotiated with the hotel to pay an additional $75.00 pet fee. This allowed us to bring our third dog during our vacation. Toward the end of our stay, the total pet fee of $150.00, plus taxes of $19.80, was charged twice on our statement, totaling $169.80. When trying to resolve this issue, Mr. Singh was not in for the day. I called the front desk to inform them of the overcharge, and they said they would credit our account. Our stay was from December 4 to 7, 2023. On December 19, 2023, we received a credit for $169.80. Then, on December 20, 2023, we received two credits: $838.40 and $148.30. Our total charge on the statement was $1,176.00. If you do the math, they credited us for the entire stay, less $19.50, which I believe are taxes. I am unhappy about Mr. Singh's false accusations that I did not want to pay for my entire stay. All I wanted was a credit for the $169.80 overcharge. I did not ask for a full refund. If Mr. Singh had issued us a full refund, it would not have been per our request or demand, but based on his decision and his alone. At this point, I am not asking for anything in return, and I do not want to be contacted by the Hampton Inn Riverside Downtown about this matter. I am writing to document the correct information regarding my complaint, which has also been reported to my credit card company and the corporate offices of Hilton Hotels. An additional complaint had been filed with the Better Business Bureau.

New management needed or people with proper care for their customers. People that give a damn and…read morenot focused on the money. People that don't want to be sued for possible electrocution. The BBB called to close the place down.

We are absolutely disgusted by this place. The pull-out bed was completely covered in blood. We…read morewere told there was nothing we could do until the next morning and speak to the manager as far as the refund or discount

Hotel Del Sol - I've honestly stayed in worse places :/ Looks like they remodeled the inside of the…read morerooms so that part wasn't too bad. It's really just the few unsavory individuals that look like they live in a few of the units that make the vibe a little sketchy. If they cleaned up their act and didn't rent to tweakers the place might be okay. We were in a pinch for a night and everything in the area was sold out so it worked. Will I be back? Definitely not

as soon as we walked into our room, we got a strong smell of pee luckily we were able to get our…read moreroom switched sadly the second room was even worse. We had to go get cleaning supplies and clean the room ourselves. The bathroom was also really nasty. There was hair all over the place and there was all over the tables which I'm guessing was from the last guest the pool was really dirty.

Once you enter and cannot get over how nice it smells. Clean rooms and spacious and great location…read moreto so many good restaurants. The free breakfast every morning is perfect and all you need to get the day started. Staff was beyond helpful and friendly. Will definitely stay again when in town for work.

We stayed here for a soccer tournament and the amenities during a hot summer were so convenient…read more A/C, ice machines, and the pool are pretty standard but being so close to the fields was absolutely divine. Not to mention the complimentary breakfasts and laundry machines (IYKYK). It's clean, provides everything you need and the staff is super helpful and friendly.

10/10 experience with Louis! We were running late and he accommodated without missing out on any…read moretime at the wineries. Fun nice and kind man also brought my friends jacket to her when she forgot it on the bus. Great easy company and even more amazing driver Louis!

Such a fun time! Booked the private party bus/wine tour for my friend's 21st birthday and we had so…read moremuch fun! Our groups ages ranged from 21-62 and everyone loved it. It was nice to visit wineries near us without having to worry about multiple Ubers or designated drivers. Would absolutely book again!

When i am in Corona for business i love to stay at this location…read more Immediately, when you walk in you are greeted with a friendly face. I usually book my stays with the Marriott Bonvoy App, as it makes check in super seemless & easy! The rooms are super clean, and the sheets are always crispy and clean! Always a comfortable stay from check in to check out!

We recently stayed at SpringHill Suites in Corona/Riverside and had a very disappointing…read moreexperience. Late at night, we discovered what appeared to be unsanitary stains (Blood) on the bedsheets and in the bathroom that had clearly not been properly cleaned. This raised serious concerns about cleanliness and safety, and we ultimately had to leave the property. We reported this to the manager on duty, who apologized and assured us that compensation (25,000 Marriott Bonvoy points) would be issued. However, it has now been nearly 10 days with no points, no follow-up, and no communication. For transparency, I've included photos of both the room conditions and our reservation as proof of our stay. The lack of cleanliness was unacceptable, and the lack of follow-through afterward made the experience even more disappointing. I hope management addresses both housekeeping standards and guest communication moving forward.

Loved our stay at the Venice, CA open air homes Airbnb. Beautiful home with comfortable bed and…read morelinens, well equipped kitchen, and hot tub in backyard! We loved the unique location on the "walk Street" (located on a sidewalk, not a street) within Venice, and enjoyed not having to get in our car all weekend as we went to various shops and restaurants within walking distance. We also biked to Santa Monica easily from the house on Metro Bikes and all in all just had a fantastic time catching up with friends in the comfortable living room.

Staying at the Zenice house was one of my favorite experiences anywhere. We spent a month here and…read moreit truly felt like home--every detail is so thoughtfully done, and the space has a calm, peaceful energy that's rare to find. John was friendly, responsive, and genuinely helpful throughout our stay. The neighborhood is quiet yet perfectly located--an easy walk to so much around Venice. The use of space is incredible; you can tell a lot of care went into creating it. If you're looking for a place to feel grounded and at ease in Venice, this is it. I couldn't recommend it more.