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    Jovi Ramirez Cacnio, MD

    4.8 (19 reviews)

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    You want the best? Dr. Cacnio is the best. He goes above and beyond. 17 years of experience working with Dr Cacnio

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    13 years ago

    What a great doctor! He is gem! My son loves him. He so gentle and patient.

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    Review Highlights - Jovi Ramirez Cacnio, MD

    Cacnio and hope to keep him in our kids' lives through their childhood and the adolescent years and into young adulthood.

    Mentioned in 16 reviews

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    Glendora Pediatric Medical Associates - Lobby waiting area

    Glendora Pediatric Medical Associates

    3.8(12 reviews)
    1.3 mi

    Overview: Dr. Mahfoud is OK. He's not super personable or kid friendly. I mainly went for annual…read morecheck-ups. The office decor is dated. There's a cute mural in the waiting room but it feels out of place for the rest of the space. The exam tables are really old wood tables & the gear seems like it's seen better days. There is no after-hours help or even help during office hours days the doctor is not in the office. My kids are rarely ill & I mainly went for kids well-check appointments & vaccines. The front desk staff is fantastic. Their main receptionist is always pleasant & helpful. There were 2 great nurse practitioners, one I believe was NP Stacey. She was fantastic. There was a 3rd NP for a very short time. She wouldn't use the correct term for a male's anatomy. We believe it's better to use the correct medical terms for our bodies rather than nicknames. It was weird that a medical professional was uncomfortable with that word [edited for content] Downside: They have no after hours contact number or doctor on call. My prior & current pediatrician have after hours numbers. We've had great experience with after hours calls and resolved problems without unnecessary trips to the Urgent Care/ER. My main complaint is that Dr. Mahfoud has no after hours help-line. Their only recommendation is to go to Urgent Care or ER. I just need to know if my kid is sick enough for a trip to the UC/ER or if there's something I could just do at home. When my daughter got Covid, I called on a Friday late morning, before lunch, during business hours. Dr. Mahfoud was not in the office & they told me he would not be available until Monday. I was inconsolable. Thankfully I had some nurse friends & a Google medical degree so I cautiously watched her day by day. I wanted to avoid UC/ER to avoid her exposure to others & to avoid exposing all of us to other sick people. As far as regular medical attention, he was OK. He made sure the kids were current on vaccines. One kid has been constantly underweight & it always worried me. He didn't address those issues. Nurse Stacey identified a possible problem and recommended specialists. I'm grateful for her advice. Nurse Stacey also noted possible issues with kid #2 that we've been monitoring & have resolved. But that's 5-stars for NP Stacey, not Dr. Mahfoud. He did handle one medical issue that we had to come in for. It wasn't serious. I believe he got us in in a reasonable amount of time. It's the lack of after hours help or help when he's not in the office that is a problem. As of this writing 5/10 of the reviews are for ear piercing. Just sayin'.

    I remember this place. I did not like them. The reason is they keep trying to pressure you to get…read morevaccinations even if your kids are sick. They treat you like you are DUMB and make you feel guilty if you have another question for the doctor even if you just left the examination room. In my opinion these medical assistants who work there try to intimidate people into doing things they would otherwise not like to do. I've been to three different pediatricians and I'm very glad that I moved my kid out of this place. The NP was very knowledgeable the Dr Mahmoud was knowledgeable but not very good with customer service. The initial reason I came here was because of the positive reviews for Dr. Fermin. But during the time my child was a client here, she was out on medical leave for undisclosed reasons. I never actually got to meet her. But if you're thinking of taking your child here, look elsewhere and their lobby was kind of drab and the building looks very old not very welcoming. Bad vibes. The main reason I left was because the service is horrible, they're not very nice if you don't follow their recommendations. They do not make you feel welcome to ask questions or make your own decisions. The main reason that they do this is because they want you to follow their vaccination schedule so that their insurance reimbursement rates are higher. I feel sorry for those without medical background because they will likely get bullied by the staff here. I'm not saying they are rude or mean. But they are certainly not welcoming nor do they explain things well. IMO I wouldn't recommend this place.

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    Glendora Pediatric Medical Associates - Pretty flower option. They also have the option of plain studs!

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    Pretty flower option. They also have the option of plain studs!

    Janet P Fermin, MD

    Janet P Fermin, MD

    3.9(9 reviews)
    1.3 mi

    Review of a Pediatric Clinic's Communication and Professionalism…read more As a parent, choosing the right pediatrician for your child is a critical decision. You want a doctor who will provide compassionate care and make you feel comfortable during appointments. However, what happens when the clinic staff fails to communicate effectively with you about your child's pediatrician on staff? In this review, I will share my experience with a pediatric clinic that I believe needs to improve its communication and professionalism. The pediatric clinic's office staff was courteous and friendly upon making an appointment to see Dr. Fermin. Their phone skills were up to par. Once you arrive they create a welcoming atmosphere for patients and parents alike. However, my experience with this clinic took a turn when my husband arrived to take our daughter in for her appointment to see the pediatrician. The staff had failed to disclose in advance that my daughter would not see Dr. Janet Fermin but a male doctor instead. I searched and called various offices to make the appointment specifically with a female pediatrician for my daughter. I was disappointed to learn from my husband that Dr. Fermin was no longer practicing medicine and that the clinic had not informed me of this change in their practice. I felt misled and deceived because I believed that my daughter would see a female pediatrician. This experience left me feeling frustrated and concerned about the clinic's communication and professionalism. I believe that failing to disclose this critical information is deception and undermines the trust that parents have in their pediatrician. Furthermore, when I brought up my concerns to the office staff after the visit, they did not agree with my point of view. They seemed indifferent to my concerns and did not offer any solutions or alternatives. This lack of empathy and willingness to address my concerns left me feeling undervalued as a patient and parent. In conclusion, this office clearly does not inform their new patients who they will be seeing. By the way, start by being honest in the business name, since it is no long Janet Fermin, MD practice. This office needs to improve in their communication with new patients. The failure to disclose that my daughter would not see Dr. Janet Fermin but a male doctor instead was a significant oversight that undermined my trust in the clinic. I believe that good communication is essential for any medical practice, and failing to communicate effectively with patients is unacceptable. I hope that this review serves as feedback for the clinic to improve their communication and professionalism. It is vital to ensure that parents can trust their pediatricians and that they feel confident that their child is receiving the best care possible. I urge the clinic to take steps to ensure that they are transparent with their patients, address their concerns empathetically, and provide high-quality medical care.

    Thank you thank you thank you!!! After 4 years jumping from doctor to doctor, not happy with…read moreanyone, we just found heaven on earth!! First time we have two happy children during the whole visit, amazing attention to detail, took time to look over everything, answered all the questions, han an amazing patience, best gift to a mother you can get!

    Tanchoco Imelda, MD

    Tanchoco Imelda, MD

    4.7(42 reviews)
    7.8 mi

    Dr Tanchoco is a wonderful pediatrician! She and her nursing staff have taken great care of our…read morefirst born.

    Our family first met Dr. T and staff in January 2019 when I needed a pediatrician for my 3 year old…read morethen. We just moved back in the area and needed a new dr as our old pediatrician at that time was located in Woodland Hills. Just wanted to say how much Dr. T and her staff has been like a family to us. My kids have never received care like the type of care we get at this clinic. For instance, there isn't ever a time where I couldn't reach out to Dr. T if I felt something was urgent. She always answers every concern, every question via text if I deem something important and needs her guidance or advice and yes, even when she's on vacation, which I appreciate so much more than she could ever know. The staff really makes us feel cared for and I feel like they are my "Titas". Tita Vangie and Tita J.Lo as I refer to them, who have answered my dozen calls for the past 2 weeks when my 2 year old came down with RSV and needed to be seen at the ER- from seeing us even before clinic hours to make sure we get seen on short notice, to setting up lab work at the hospital. They go beyond any expectations. We're so lucky and grateful for everyone at this clinic. To Dr. T and Titas, thank you for all the guidance and care this past couple of weeks. We are still not out of the woods with RSV, but I have peace of mind knowing they are just a call away if needed.

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    Jovi Ramirez Cacnio, MD - pediatricians - Updated May 2026

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