Dr.John Phillpp was a "God-Send" to me. I am an airline pilot. After recovering from cancer, I…read morethought it was going to take many months to get reinstated by the FAA to fly again. My regular AME and even my union doctors had told me it was going to take months to get cleared. Dr. Philipp was highly recommended to me by a friend, so, I thought I would take a chance and try a new AME. WOW!!! Dr. Phillipp was able to go through the lengthy details of my case and get a pre-approval from the FAA to issue a medical on the day I saw him. Of course, this was all contingent on me passing the medical when we met. Everything checked out and I am now holding a fresh Class I medical to go back to work. Dr. Phillipp's great reputation and long repour with the FAA made all this possible. Dr. Phillipp is very professional and has a great bedside manner. His office is extremely friendly. Dr. Phillipp clearly enjoys his connection with the aviation community. He shows a sense of pride in aviation that carries into his practice as an AME. I wish I had met him earlier. Even though Glendora is a bit of a drive for me, he is worth it. I would drive 10 hours if I had to in order to see him. I highly recommend Dr. Phillipp.

Best AME around! He will take care of your FAA medical certificate needs and is very knowledgeable…read moreand accommodating. Thank you as always Dr. Phillipp!

I love this office and Dr Madanat! Everything is handled so quickly and efficiently, and the care…read moreis excellent. Dr. Madanat is truly wonderful, knowledgeable, kind, and easy to talk to. I refer everyone I know here without hesitation. Highly recommend! The staff is so kind and quick. I needed a note to travel with breast milk and same day they got it to me. I needed help with insurance and same day they got it figured out!

I should've walked away when the receptionist tells me "we need to get something out of it"…read more(referring to charging us for a vaccination only visit) and charged us for a full physical after already having a full physical (in the same calendar year) with another doctor. Quality of service with the actual physician was okay. I'd give that 3-4 stars. However the front desk/ frontline experience you have to go through needs an absolute overhaul. On paper/ online website, it seemed like this would be a great fit. However, in person or anytime I'd come in contact with Foothill Pediatrics it was always a letdown. After they "got theirs" ($$$) from the full physical and we switched over to them (due to previous Dr. closing their office) we attempted to make multiple appointments with them when my children were sick needing medical attention and were either referred to their much further office in Pasadena or after leaving multiple voicemails, never getting any replies whatsoever. Now, after switching to another and much better Dr and staff in our area, I'm getting reminded Text messages from Foothill Pediatrics to schedule an appointment (almost a year later since they never returned all my voicemail calls). Not only that, they keep texting after I replied "STOP" and received an automated confirmation text saying they would stop. Their current desperation for appointments leads me to believe they probably burned too many bridges they could handle (turning away other patients like myself) and are now dealing with the repercussions that comes along with it. Please train your staff to value each patient and respond to incoming voicemails, to not turn away service and answer incoming calls. Also to not treat a person like a dollar sign by using language saying they "need to get something out of the visit". Vaccination visits for my insurance should've been 0 cost with my insurance and an additional full physical could've waited till the next calendar year for 2 fully healthy kids with zero health conditions (just needed vaccines for school).... And as a small FYI; we have top of the line PPO insurance. Good riddance FP

Best pediatrician ever. I have gone to him my entire childhood. Office is very clean, and…read moreorganized. He is such a great, friendly doctor. 100% recommend.

Dr. Cacnio's an amazing doctor and human being. He took such great care of my children. He is so…read moreapproachable, professional, kind, and thoughtful. He's one of a kind for sure!

My children have been coming here since infancy. They are now in their teens. The doctors bedside…read moremanner is gentle and supportive. He does not raise alarm and is calming. The diagnosis has been spot on and empowers us as parents to care for our children appropriately at home. Highly recommend if you are looking for a pediatric.

Doctor Mahfoud has been our 2 boys doctor since they were born. Now teenagers- we go in annually…read morefor physicals unless something comes up. The doctor has always been great. The staff is very friendly and helpful. We've always been able to quickly make appointments easily when we contact the office. Glendora Pediatrics is located on the second floor. The parking here can be tight if your looking for a close spot. The building is older. There is a pharmacy and 2 labs here. Quest diagnostics and Labcorp. We've recommended Dr. Mahfoud to friends and they have also been happy with him and his office.

My daughter is now 18 months and we love Dr. K! She is so sweet and kind and very dependable…read more I've always been able to reach Dr. K after hours whenever I had a question. We had a scare with my baby girl and Dr. K was so supportive while we went to the ER and she would call to check on how my daughter was doing. She is so down to earth and so beautiful inside and out. I know Dr. K loves what she does. It is not easy catering to children who are too young to tell you what's wrong. It takes a lot of patience and passion to do what she does. And Dr. K does everything with a smile on her face even when your kid is screaming their heads off. *Guilty* As for the reviews below, we all have to understand that life happens and doctors are humans too. Doctors get sick too. It's up to us as parents to find solutions when things come up and adjust instead of blaming doctors for everything. I have always been open and never hesitated to contact the doctors office at any time of the day to ask questions. Dr. K has always been there to guide me, whether it was something as simple as Tylenol dosage or even questions about my daughter's eczema. The point is I love this office. We just click like that lol.

Updating, since the last review 5 years ago. Dr K is at the Emanate building next to her old…read moreoffice now. Dr. K is still amazing, and I still highly recommend her. My score changed from 5/5 to 4.6, though. Since the move, it felt a little more commercialized, not as personal as it once was with the smaller office. Overall still a great choice

Been coming here since my boys were born. They always find a time if we need a same day appt…read more everyone is very nice and understanding with my wild kids. They put referrals through fast and really listen to any worries this tired momma has! Cute decor and clean. Also good movies playing to keep my kids from going nuts while we wait!!

Overview: Dr. Mahfoud is OK. He's not super personable or kid friendly. I mainly went for annual…read morecheck-ups. The office decor is dated. There's a cute mural in the waiting room but it feels out of place for the rest of the space. The exam tables are really old wood tables & the gear seems like it's seen better days. There is no after-hours help or even help during office hours days the doctor is not in the office. My kids are rarely ill & I mainly went for kids well-check appointments & vaccines. The front desk staff is fantastic. Their main receptionist is always pleasant & helpful. There were 2 great nurse practitioners, one I believe was NP Stacey. She was fantastic. There was a 3rd NP for a very short time. She wouldn't use the correct term for a male's anatomy. We believe it's better to use the correct medical terms for our bodies rather than nicknames. It was weird that a medical professional was uncomfortable with that word [edited for content] Downside: They have no after hours contact number or doctor on call. My prior & current pediatrician have after hours numbers. We've had great experience with after hours calls and resolved problems without unnecessary trips to the Urgent Care/ER. My main complaint is that Dr. Mahfoud has no after hours help-line. Their only recommendation is to go to Urgent Care or ER. I just need to know if my kid is sick enough for a trip to the UC/ER or if there's something I could just do at home. When my daughter got Covid, I called on a Friday late morning, before lunch, during business hours. Dr. Mahfoud was not in the office & they told me he would not be available until Monday. I was inconsolable. Thankfully I had some nurse friends & a Google medical degree so I cautiously watched her day by day. I wanted to avoid UC/ER to avoid her exposure to others & to avoid exposing all of us to other sick people. As far as regular medical attention, he was OK. He made sure the kids were current on vaccines. One kid has been constantly underweight & it always worried me. He didn't address those issues. Nurse Stacey identified a possible problem and recommended specialists. I'm grateful for her advice. Nurse Stacey also noted possible issues with kid #2 that we've been monitoring & have resolved. But that's 5-stars for NP Stacey, not Dr. Mahfoud. He did handle one medical issue that we had to come in for. It wasn't serious. I believe he got us in in a reasonable amount of time. It's the lack of after hours help or help when he's not in the office that is a problem. As of this writing 5/10 of the reviews are for ear piercing. Just sayin'.

Great pediatrician, highly recommend her services and care! Very thoughtful and caring personread more

I have been going here since I was child and have had my son here for years and never up until…read morethis point have I decided it was time for a new doctor. I scheduled updated shots and wrote a note for what exactly was needed so that my sister could take him. Dr.Modi gave my child a full blown physical without any verbal Communication what's so ever!! My four year old had to ask what she was doing. Modi continued prior with saying he is overweight and had a dirty face because of a milk mustache mind you he's 4. These are kids and there is no reason to be unprofessional and unkind. I know even as an adult doctors give you some sort of confirmation before removing any clothing or physical search. In terms of the comments maybe don't break a child's confidence by being so rude!!!!

Staff was amazing! The manager (I believe it was a manager) was so helpful. I cannot recall her…read morename from the top of my head (pregnancy brain). But she made my experience so pleasant and informed about a program for low income I was not aware. The medical assistant that treated my daughter is always so sweet too. Lastly, the pediatrician is always very thorough takes her time and very informative. Highly recommend this pediatrician and all the staff.

I Had visited few times to Mayflower since our previous Pediatrician Dr Joyce Chong retired and…read morepassed our kids records to Mayflower. I haven't had any issues until today when I visited to with appointment and online already checked in. The lady at the front desk does not have ability to listen to customers... she asked me to pay the copay amount of $20 and i told her I only can pay with Apple pay. She replied the clinic does not accept apple pay, and she didnt give me no other options. She asked me to pay with physical card and I told her that i dont carry physical card, so if they can email/text me the link to pay, i told her i will go home and pay with with my card. She seemed very shocked and seemed surprised that i cant pay the copay...Im not sure why she couldnt understand but she kept asking me that she sent the link to pay and asked me to pay. I explained again and again for 3 times that i cant pay right now but she was persistent to get the copay paid. I gave her a complaint and as I was telling her that i was upset, she got up and left the desk. At the end i was upset that she was an able, mentally stable adult but does not know how to provide basic customer service skills to customers. Doctor here is nice but unfortunately i will be switching pediatrician due to incompetent receptionist.... Just watch out for the lady... she seemed clueless working here and what het job is supposed to be.

Review of a Pediatric Clinic's Communication and Professionalism…read more As a parent, choosing the right pediatrician for your child is a critical decision. You want a doctor who will provide compassionate care and make you feel comfortable during appointments. However, what happens when the clinic staff fails to communicate effectively with you about your child's pediatrician on staff? In this review, I will share my experience with a pediatric clinic that I believe needs to improve its communication and professionalism. The pediatric clinic's office staff was courteous and friendly upon making an appointment to see Dr. Fermin. Their phone skills were up to par. Once you arrive they create a welcoming atmosphere for patients and parents alike. However, my experience with this clinic took a turn when my husband arrived to take our daughter in for her appointment to see the pediatrician. The staff had failed to disclose in advance that my daughter would not see Dr. Janet Fermin but a male doctor instead. I searched and called various offices to make the appointment specifically with a female pediatrician for my daughter. I was disappointed to learn from my husband that Dr. Fermin was no longer practicing medicine and that the clinic had not informed me of this change in their practice. I felt misled and deceived because I believed that my daughter would see a female pediatrician. This experience left me feeling frustrated and concerned about the clinic's communication and professionalism. I believe that failing to disclose this critical information is deception and undermines the trust that parents have in their pediatrician. Furthermore, when I brought up my concerns to the office staff after the visit, they did not agree with my point of view. They seemed indifferent to my concerns and did not offer any solutions or alternatives. This lack of empathy and willingness to address my concerns left me feeling undervalued as a patient and parent. In conclusion, this office clearly does not inform their new patients who they will be seeing. By the way, start by being honest in the business name, since it is no long Janet Fermin, MD practice. This office needs to improve in their communication with new patients. The failure to disclose that my daughter would not see Dr. Janet Fermin but a male doctor instead was a significant oversight that undermined my trust in the clinic. I believe that good communication is essential for any medical practice, and failing to communicate effectively with patients is unacceptable. I hope that this review serves as feedback for the clinic to improve their communication and professionalism. It is vital to ensure that parents can trust their pediatricians and that they feel confident that their child is receiving the best care possible. I urge the clinic to take steps to ensure that they are transparent with their patients, address their concerns empathetically, and provide high-quality medical care.

Thank you thank you thank you!!! After 4 years jumping from doctor to doctor, not happy with…read moreanyone, we just found heaven on earth!! First time we have two happy children during the whole visit, amazing attention to detail, took time to look over everything, answered all the questions, han an amazing patience, best gift to a mother you can get!

Our family first met Dr. T and staff in January 2019 when I needed a pediatrician for my 3 year old…read morethen. We just moved back in the area and needed a new dr as our old pediatrician at that time was located in Woodland Hills. Just wanted to say how much Dr. T and her staff has been like a family to us. My kids have never received care like the type of care we get at this clinic. For instance, there isn't ever a time where I couldn't reach out to Dr. T if I felt something was urgent. She always answers every concern, every question via text if I deem something important and needs her guidance or advice and yes, even when she's on vacation, which I appreciate so much more than she could ever know. The staff really makes us feel cared for and I feel like they are my "Titas". Tita Vangie and Tita J.Lo as I refer to them, who have answered my dozen calls for the past 2 weeks when my 2 year old came down with RSV and needed to be seen at the ER- from seeing us even before clinic hours to make sure we get seen on short notice, to setting up lab work at the hospital. They go beyond any expectations. We're so lucky and grateful for everyone at this clinic. To Dr. T and Titas, thank you for all the guidance and care this past couple of weeks. We are still not out of the woods with RSV, but I have peace of mind knowing they are just a call away if needed.

Dr Tanchoco is a wonderful pediatrician! She and her nursing staff have taken great care of our…read morefirst born.