I have been a DSW customer for years and as of today will never do business with them again!…read moreHad to return shoes because they seemed to be mismarked by the manufacturer. They were a gift for the holidays and I couldn't take the chance. The salesperson suggested I have them sprayed and after doing so discovered the error. Mind you this all took place at the same time, in minutes. They refused to return the $8.99 charge for the process. And $5.00 of that charge was a reward which I lost. Horrible way to do business!! I will never shop DSW agai.

You need to update your on line informaiotn regarding your store houses. You represent that the…read morestore opens on Sunday at 10:00 AM when in fact it does not open until 11:00 AM I shopped in a different store.

These people were complete d-bags to me. I ordered shoes to be shipped to the store (I'm in the…read moremilitary and they don't recognize my base address). They said it would take 3 to 5 days. On the 4th day, I called the 1-800 number. They said that my shoes would be there on the 5th day. I called the store on the 5th, 8th and 9th day, all I got were questions by people in a smart ass tone. They said that they weren't there. I even told them that I called the shipping number. On the 10th day, I finally found out that someone received my shoes, and sent them back to the company. I just asked for my money back. I didn't receive "good" customer service unless I was there looking them in the face. No one wanted to help me until after it was too late. There are other shoe stores in the same mall if you need the help of the employees. Try one of them.

Worst location I have ever visited. Was in the store for about 10 minutes and the sales…read morerepresentatives didn't address anyone in my party. Mind you (3) sales reps and one manager were just focused on being on social media then a customer. After finally getting their attention I was going to buy 2 pairs of sneakers and even though they had a sign stating that they take military discount they refused to do so.

The prices are great. Sometimes you find exactly what you're looking for, other times it might be a…read morehot mess. But there's plenty of merchandise. Like an upscale flea market.

I was in the store today and I over saw a manager that was screaming and berating one of her…read moreemployees I then saw the employee hide in the corner and cry. I asked an employee what the managers name was and was told it was Theresa . Completely unprofessional screaming and yelling about she hates her job and mistreating this poor employee

Great store, staff is incredible, lots of inventory and they have everything you need when it comes…read moreto sports

Since when did dicks stop given out the youth football discount??!??!?!?…read more My son has played on the golden Eagels in Bayville since he was 5... every year I come to dicks to get new cleats, practice pants, cups, mouth guards, occasional a new duffle bag to keep helmet and shoulder pads in, undershirts, water bottles, etc... Every year I mention the football league and they give me a discount, until I went in Monday night 7/29/24. The floor assistance wasn't too bad I did manage to find someone to help me w cleats and a dressing room but when I asked where a product is they had no idea or pointed me in a different direction. Which isn't a big deal but I left never finding football socks there was a small wall of soccer socks but no football anyways.. I begin to check out and while I'm checking out I asked the woman at the register if she can't give me the youth football discount, she immediately tells me no because they only give out physical coupons now without it she has nothing to scan... so I said ok hold on let me call the league because this has never happened before... they never give us in person coupons.. the person I got ahold of said they requested a discount code a few days before that Microsoft crash and that affected dicks so there still waiting for a response but even they told me just tell her the name of the team which I did this woman just had a nasty attitude.. I don't get it it's not coming out of your pay check I know they have scannable coupons at the register I've seen them beep them before. It's shame she's not willing to help a single mom buying my kid football stuff.. it gets worse tho she tells me my total.... 500$ what the hell... so I start looking over everything I got items were coming up more money on their computer system then I says on the tags! I had to physically show her the duffle bag was 79.99 it came up 89.99 it wasn't on sale the original price was 79.99, then other things were way off too I got him 2 mouth guards a nice one that was 20$ and a thinner cheaper one that was 11$ except the 11$ one came up 26!!! You would think after almost over charging me had I just swiped my card she would give me a discount.. nope she just said she didn't look at the tag prices she just scanned them and left them at the price they came up... so she fixed it and put the correct price in but that was so annoying I told her I'm holding onto the receipt so I can get a price adjustment once I get my discount code. But she told me it won't matter because their coupons are only good on the weekends and i came in on Monday so it wont count... this lady is a complete bitch for no reason. Thanks a lot DICKS

It has been a pleasure shopping at Step In Elegance will Tziporah's assistance! She makes your…read moreshopping experience enjoyable and is very helpful with finding nice shoes that fit well!!

The Backstage sales rep, blonde hair in shoes was VERY HELPFUl, and went out her way to assist me…read morewith sneaker shopping. Unfortunately too tight and have to return but the reps are a pleasure to deal with!

The salesman and proprietor of this shop takes the time to measure your foot on all sides and helps…read moreyou try on each shoe. He's friendly. Fast. And the store is beautiful. He Carries a wide line of shoes across many brands. Including Ecco, Johnston and Murphy and Cole Haan. Mostly black dress shoes. Also a hat store inside. Recommended. If you're a hard size, like I am, he's the best. Bec he's helping you find the perfect show and fit for you. You're not just trying on each size & guessing.

i buy there shoes for myself and my son. the guy who does sales is the best at looking at your foot…read moreand fits your foot so so well. i keep going back there all the time! im not related to the store owner and i just love to walk in and have a salesman that has such a good eye on what fits is rare. hes honest and wont tell you to take something that doesnt fit. in todays day in age storeowners dont want to be faulted so they are not honest and just give you what you want. and are not honest.

Love this store! Of all the Goodwills I have visited, the Brick location is the most organized and…read moreclean. They have a wonderful variety of merchandise and great care is taken with getting the merchandise to the floor. Staff is always friendly and welcoming. Looking forward to my next visit.

This GoodWill is very well run. Staff is always courteous. Sometimes you might see brand new items…read morewith cheaper original prices than their's but I go there open minded, looking for unique, fun items that I won't find in the mall. Prices are high for some things but you have the option of not purchasing it. $1.00 Sundays are the best!!!