Great customer service at check out! Lots of deals right now! Zara clothing runs super small! If…read moreyou're a small go for the large! lol.

This store is a tad bit different from the others. It has a bit of a different clothing style from…read morethe other location I went to. Now, I do like the other location too. But I think I favor this one a tab bit more. Now, I will say it's not many sale items here, but that's okay because Zara is reasonably priced. But if you can't find what you're looking for, they are nice enough to place a call for you at the other locations. Now, I don't think this is a repeated service. I think the sales person was trying to help me out. It's the holidays, and we are all in the spirit.

I go and do pick ups here. Nice store. Friendly staff. I'll definitely be back!! Located inside…read moreWillowbrook Mall. It's always overcrowded but easy to get to and many great sales!

went shopping for a baby shower and the employees were very helpful and welcoming!! they had a…read moregreat variety of clothes for babies!

Came by after a hectic day at work for boy uniform pants, except i didn't find them. Of course i…read morewouldn't, they're sold out everywhere! I walked out with two bags tho! Clearance section was immaculate. Very organized and the ladies were super nice. Calm Wednesday evening shopping. Deals daily.

If they have darker text than other stores on their ads, they're Bold Navy. If everything sold here…read morelooks like a medallion, it's Gold Navy. If they sell fungus and spores, it's Mould Navy. And if they're a laundromat dry cleaner, they're Wash N Fold Navy. This is the Willowbrook Old Navy and it's usually pretty quiet and doesn't have as much going on, or as much stock, as a lot of the others - so I tend to not come here... but Barbie drags me in if I'm at this mall with her, and usually leaves within 5 minutes which means they don't have a lot of stuff.

I am heartbroken by our experience at this Once Upon A Child location…read more While we were in the toy section, an employee became visibly angry and aggressively threw toys into the bins and onto the shelves. She then loudly told us that the girls could play with the toys but couldn't take them out of the bins--even though my daughters had just arrived and were not the ones who made the mess. Her behavior terrified my children. They immediately started screaming and crying and were afraid whenever she came near them. As a mother, it was heartbreaking to witness. What hurts the most is that this has continued even after we left. My children have been having nightmares about this incident. No child should leave a children's store feeling scared and emotionally distressed. I have reported this to corporate and hope this incident is taken seriously so no other family has to experience what ours did.

I called to ask what they were taking in. I was told to bring clothes neatly folded on a clothes…read morehamper. I show up and they are passing clothes hamper to put clothes in laid out. While im doing that I get approached by another worker and she tells me with an attitude how they are being selective. I brought other items and very rudely she said it was stained in a loud voice. Which I'm ok with the passing on stuff. But the manner they talk to ppl is disrespectful. They gave me almost all my clothes back saying they were stained. I know that those items were not stained. The service made me not want to buy anything. Don't think I'd want to do business here anymore.

The photographer was professional and super to work with. Came back to see him again for another…read moresession of business portraits.

Went in to purchase towels last week Store was hot, escalators were not working and the lady…read morerunning the register did not know how to do it. This store is a bad place to shop Save yourself an unpleasant experience and order on line or go to Macys

Nice store helpful staff. They had a nice selection and the store was well organized.read more

It is NOT closed! Good service, great selection…read more Good value. Love this location . . . And it is NOT closed.

This store is trashy too. I guess I want Ross to go back to its olden days. I mean the quality has…read morenever been there but these days it's worse combined with bad customer service, checking receipts when leaving, super long lines, subpar patrons. I just don't like to shop here anymore. I came in looking for a pair of dress shoes. I wear a 9.5 and their selection was so minimal. It was crazy. Literally one little rack for a super popular size is wild. And the older lady checking receipts, I mean why? They stealing or removing the sensors that bad. smh

I was in Ross store off Beltway 8 near Summerwood. I was in the checkout line for 30 minutes with…read morefour people in front of me. They had workers on the floor talking to each other and checking in returns on the cart. It was hot in the store and Mary Cruz told me that two workers was coming in. The service is horrible and Ms Cruz comment was nothing but an excuse. Poor customer service. I have retired but I know I could run that store a lot better than what I witness.